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GSX: Why do stairs move away when fuel tanker arrives?

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Every time I ask for the fuel truck, the stairs move away from the aircraft. This is totally unrealistic. Anyone else have this?

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
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Yes.

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Tony K.
 

No, but you're not supposed to load passenger's while refueling.

Bill McIntyre

Asus StrixB650E-F Gamer, AMD Ryzen 9 7900X3D, Corsair Titanium DDR5 64GB, Samsung 990 PRO-4TB M.2, (4) 2TB SSD's, Corsair H1150i liquid cooler, RTX 2080TI Founders Edition, (2) LG 34" HD Curved Monitor, Sound Blaster Audigy X, 1Kw PC Power & Cooling Power Supply, Corsair Obsidian Full tower Case. MSFS 2024, WIN11 Pro x64                                                                                                                                             

6 hours ago, Bigmack said:

No, but you're not supposed to load passenger's while refueling.

This. Totally realistic

Ron

MSFS 2024 -Too many airplanes to name. Too many airports to name.

  • Author
1 minute ago, Ron Lefebvre said:

This. Totally realistic

That's not true. I've boarded many flights while refuelling. Last month in St Lucia, I boarded a BA 777 as it was being refuelled; crew made a point in the PA of saying seat belt signs were off as aircraft was being refuelled.

If anything, is completely unrealistic to remove the stairs; how would crew, cleaners etc be able to evacuate?

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
64GB (2x32GB) DDR5 6000MHz Corsair Vengeance
32GB GeForce® RTX 5090 Graphics Card

no havnt had this issue is that that if i call the refuel truck first, the loading will not start until the refuel has finished, and if i call boarding first the fuel truck will not arrive till boarding has finished. This is most likely due to the fact that the fuel truck and the loaders cannot be in the same place at the same time

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Peter kelberg

7 hours ago, Bigmack said:

No, but you're not supposed to load passenger's while refueling.

Nope. On short turn arounds it is totally the norm to refuel while boarding. You will get an announcement by the cabin crew to NOT fasten your seatbelts until refueling is finished and then seabelts signs will be turned on only after this is the case.

13 hours ago, BWBriscoe said:

Every time I ask for the fuel truck, the stairs move away from the aircraft. This is totally unrealistic. Anyone else have t

1 hour ago, Farlis said:

Nope. On short turn arounds it is totally the norm to refuel while boarding. You will get an announcement by the cabin crew to NOT fasten your seatbelts until refueling is finished and then seabelts signs will be turned on only after this is the case.

Well at least the Seat-belts are off. If the plane blows up that should save everybody. 😃

I suppose the danger is very minimal.

Ron

MSFS 2024 -Too many airplanes to name. Too many airports to name.

On 7/5/2026 at 5:37 PM, BWBriscoe said:

Every time I ask for the fuel truck, the stairs move away from the aircraft. This is totally unrealistic. Anyone else have this?

There you go...gsx latest update should fix this. In theory anyway.

Give it try and let us know.

Edited by Ron Lefebvre

Ron

MSFS 2024 -Too many airplanes to name. Too many airports to name.

Here is a real world experience,I was on an American B767 at the gate at LAX, getting ready to fly to Maui, Captain came on Intercom,"Sorry to say we have a fuel leak on a lower fuel access panel on left wing, don't worry, we will transfer enough fuel to right side to uncover said panel so it can be cleaned, and a new "O ring" can be applied" No we will not de board...

Jim Driscoll, MSI Raider GE76 12UHS-607 17.3" Gaming Laptop Computer - Blue Intel Core i9 12th Gen 12900HK 1.8GHz Processor; NVIDIA GeForce RTX 3080 Ti 16GB GDDR6; 64GB DDR5-4800 RAM; Dual M2 2TB Solid State Drives.Driving a Sony KD-50X75, and KDL-48R470B @ 4k 3724x2094,MSFS 2020, 30 FPS on Ultra Settings.

Jorg/Asobo: “Weather is a core part of our simulator, and we will strive to make it as accurate as possible.”Also Jorg/Asobo: “We are going to limit the weather API to rain intensity only.”


 

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