>I would not hesitate. Its a great plane.>>I had some problems with them a few years ago, but working>with them now is quite a bit different. No problem at all.I wouldn't hesitate either, and I didn't. My problems with FSD started after I bought both the 337 and the O2. After purchasing a new computer and installing FS on it, I wanted to put both these planes on the new computer, but when trying to install, I got an error messaged, that a member of FSD (who shall remain nameless) said was an indication that I was installing a pirated version already. Now I am not quite sure why I would install a pirated version after paying for both but it seemed to make sense to FSD.I got a letter of accusing me of being a pirate, told my account on the forum had been deleted and I would no longer be allowed to purchase FSD products. Can anybody guess how disappointed that made me, not having to deal with this individual. The only unfortunate part was they already were enjoying my money from both planes. The only way I would ever consider contacting FSD again and seeing if this issue could be resolved would be if this particular individual that emailed me before was no longer associated with the company.

>I wouldn't hesitate either, and I didn't. My problems with>FSD started after I bought both the 337 and the O2. After>purchasing a new computer and installing FS on it, I wanted to>put both these planes on the new computer, but when trying to>install, I got an error messaged, that a member of FSD (who>shall remain nameless) said was an indication that I was>installing a pirated version already. Now I am not quite sure>why I would install a pirated version after paying for both>but it seemed to make sense to FSD.>>I got a letter of accusing me of being a pirate, told my>account on the forum had been deleted and I would no longer be>allowed to purchase FSD products. Can anybody guess how>disappointed that made me, not having to deal with this>individual. The only unfortunate part was they already were>enjoying my money from both planes. The only way I would ever>consider contacting FSD again and seeing if this issue could>be resolved would be if this particular individual that>emailed me before was no longer associated with the company. I suspect there may be two sides to this story.At any rate, they are clearly stating here that they have seen the light and are doing business differently. Give it a rest huh fella?

Hi Tim.Hope you're still whatching this thread..... I've sent several emails but have not heard anything since Your last post here. Are you still not getting my emails? I've sent from two different addresses.Or of course, maybe you all went down the pub for the weekend and are still recovering:-beerchug

Phil,I have not seen an e-mail from you since Friday.Tim Dickenshttp://www.fsd-international.com/team/TD_forum_sig.gif

How bizarre! Please can you supply another email address then, or telephone number.I'm going to publish the two addresses i've been using: please try sending a TEST message to these so i can try to [email protected]@btinternet.comThanksphilEDIT: I'm also going to send them again, from both addresses, so please don't think i'm trying to 'bombard' you. I just want one to get through.

My finger is on the trigger for the O2-A and it's getting very itchy. Tim, are you saying that the procedures have changed in the last year or so or do you think I may still have problems? I know you said I had your iron clad guarantee but I'm still too nervous to try as I would not want to lose my Porter like Dougal!When I went to buy the Avanti a few years ago I was told that I had used a keygen for something and even though it was my word against yours I ended up getting a refund and it was left at that.The point is that other than re-installing FS9 since then, my system hasn't changed a bit. At the time you said the only way around it was to re-format and re-install WinXP which I wasn't going to do then and have no plans to now.So, if I buy and try to install the O2-A is it still going to tell me that there is something on my system it doesn't like or have the install procedures changed? And would I get a refund? For the record, I have never used a keygen and didn't even know what one was until then but let's not go there again. If the install procedures have been brough into line with Flight1 etc then I am definately coming back as a repeat customer but I'm still unclear about what if anything may have changed as when I nearly bought the O2-A over the weekend I saw big red warning signs all over your site which scared me away!Thank you.

Hi Mesa and anyone else still following this.....I'm now back in email comms with Tim at FSD who is still trying to help me. I don't know happened earlier with emails.If they do get this sorted, then i too will become a returning customer at FSD. My Windows installation is only a couple of months old, so, as much i'd like to try out more of their stuff, i'm not willing to go there again either.Things DO appear to moving forward though. Will keep you posted guys....

That's good to hear, I to am watching this thread with interest as I would like to get my completely purchased) 337 and the O2 back in the air.

Tom, thank you for not locking this thread. I think you see how usefull it's being, not just for me, but a number of others' too.

:-jumpy :-jumpy :-jumpy :-jumpy :-jumpy :-jumpy :-jumpy :-jumpy :-jumpyHere is my last email to Tim at FSD, sent in the last couple of mins....-------------------------------------------------------BINGO!!!!!! Well done that man - have a beer! :-beerchug Just off to Avism to let 'em know, then a few hours in the Porter. I'm extremely grateful for your perseverance Tim. Does this also mean i'm safe to purchase more FSD stuff without fear of the same? Many, many thanks--------------------------------------------------------:-yellow1 :-yellow1 :-yellow1 :-yellow1 :-yellow1 :-yellow1 :-yellow1 :-yellow1 Now i'm off to do some sky diving training in my Porter.

Good to hear. What email address did you use to correspond with Tim. If you would rather not post the email address in the forum could you send me a PM.Tim, are you still willing to try with my problems that I have reported?

I used my MSN/Hotmail address. Don't know what happened to the missing mails though.The address i used for FSD is the one posted earlier in this thread by Tim: [email protected] FSDing

Congratulations Dougal and Tim, I'm very glad you got your Porter back Dougal! I know from this and others forums how much you missed it. Keep your fingers crossed for the rest of us too!

I too, am happy that this issue got resolved and applaud the FSD team's willingness to step up to the support issues that were tabled here.Why not take this opportunity and move further FSD support issues to the FSD support forum, where they belong!

FSD are to be applauded for helping Dougal Bert but there are still issues on the table for some of us. If you have no issue with them then you don't need to read this thread do you ;-)