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Bob Familton

FSX Activation Help Please

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I have had my FSX working for a long time. It was activated when I first installed it with my code that is on the label that came with the CD . Now I get an error saying that it is not activated. These files in my SP1 version main FSX folder:api.dll - May10, 2007, 9:05 PM, 1.30 Mb, Version 10.0.61355.0, fsx-sp1.20070510-2038fsui.dll - May10, 2007, 9:05 PM, 1.40 Mb, Version 10.0.61355.0, fsx-sp1.20070510-2038main.dll - May10, 2007, 9:05 PM, 957kb, Version 10.0.61355.0, fsx-sp1.20070510-2038activate.exe - 18.3 Kb, Version 0.1.134.0, 5/10/07, 9:04 PM.I understand these are the files that are for activation. I still have my serial number that came with the CD. I see there are cracks on the torrents sites but I don't want to do that. I get the activation screen but when I click on activate over the Internet it say there is an error. When I click on activate by phone I get nothing. I have read that when you click on phone activation it is supposed to give me some sort of code that links to my S/N and my computer. I tried clicking on the activate.exe file, above, and it does not even run. If I can't figure it out I'll call them during the week when it will be less busy. Any help sure would be appreciated. Regards, Bob.As an update I just called the (800) 537-8324 activation number and after trying the automated system, which does not work if you don't have the multi digit activation number that is supposed to be displayed, I got a guy in India. He was of no help. He told me to call (800) 936-5700 on Monday. So much for MS Support!

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What error are you getting, Bob?Coincidentally, I had to activate by phone this last week as I had reached the limit for activations after many reinstalls.I can't believe I'm saying this, but it was painless. I was off the phone with the agent in less than 5.But, it depends on your error. Mine was just a simple situation.Shane.

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One of the joys of reviewing stuff for Avsim is that you have to keep doing clean reinstalls of stuff to make sure whatever you're reviewing doesn't experience weird stuff from clashing with things, so I have to reinstall FS a lot.As Shane notes, it's all fairly simple over the phone, you just key in what it asks for on the phone keypad, and it gives you a new number, which you can either write down and use later, or key in on your computer there and then.Of course when MS eventually stop supporting FSX in the future, you can guarantee that there will be numerous ways around the activation to be found on the 'net, but until that time you are indeed wise to avoid all that torrent stuff. As you probably know, many torrents are just a devious way to stick a virus on your computer, after all, if someone will happily rip off MS, you shouldn't be surprised if they are similarly disposed when it comes to ripping off other people too.Al

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You may have to talk to a real person. If you can get the phone# you can bypass the auto activation and get a person. They should be able to walk you through getting the proper key etc.

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Hi, Bob and everyone.I had the same issues and because of it I never wanted to waste time to install SP2, which you will have to go trough the same carp again.The explanation I got, from someone in India, is that the installation was not virgin, I had some add ons, and to reinstall and try again, which I had to do. You may have to do the same?To Al."…..after all, if someone will happily rip off MS, you shouldn't be surprised if they are similarly disposed when it comes to ripping off other people too."Bob purchased / paid for that, he is not the ripper.Sounds to me that you have it backwards, MS is the one that is ripping their customers off. I spent many hours trying to get FSX going and MS did not pay me for it. They are actually selling a Demo, but somehow getting away with it. I hope they stay out for ever. They caused more wasted time to their customers than any company that I can think of. I hope they go away! TV

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What error are you getting, Bob?Coincidentally, I had to activate by phone this last week as I had reached the limit for activations after many reinstalls.I can't believe I'm saying this, but it was painless. I was off the phone with the agent in less than 5.But, it depends on your error. Mine was just a simple situation.Shane.
Hi. When I type in my CD code it tries to activate and then says unsuccessful. I am connected to the Internet. I also tried using the phone system. For one thing they ask for the code that is supposed to appear on the activation screen. I get no code numbers at all. The guy in India knew nothing. He said to call Monday to MS Support. Are the activation code numbers the same as the PID number that appear in the registry? Regards, Bob.
One of the joys of reviewing stuff for Avsim is that you have to keep doing clean reinstalls of stuff to make sure whatever you're reviewing doesn't experience weird stuff from clashing with things, so I have to reinstall FS a lot.As Shane notes, it's all fairly simple over the phone, you just key in what it asks for on the phone keypad, and it gives you a new number, which you can either write down and use later, or key in on your computer there and then.Of course when MS eventually stop supporting FSX in the future, you can guarantee that there will be numerous ways around the activation to be found on the 'net, but until that time you are indeed wise to avoid all that torrent stuff. As you probably know, many torrents are just a devious way to stick a virus on your computer, after all, if someone will happily rip off MS, you shouldn't be surprised if they are similarly disposed when it comes to ripping off other people too.Hi AJ. See my reply to Shane. Regards, Bob.Al
You may have to talk to a real person. If you can get the phone# you can bypass the auto activation and get a person. They should be able to walk you through getting the proper key etc.
Hi. It does no good to get the automated system or the real Indian person. If I can't get the activation screen to show the code numbers they ask for neither will do any good. REgards, Bob.

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That does sound kind of annoying. I guess you will have to do like the guy said, contact MS and speak to someone who is more clued up about it. They may be able to share your screen over the 'net and surmise what the problem is. I've had MS do that once on my system when I got into a similar 'cannot sort it' loop with MS Office.Al

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That does sound kind of annoying. I guess you will have to do like the guy said, contact MS and speak to someone who is more clued up about it. They may be able to share your screen over the 'net and surmise what the problem is. I've had MS do that once on my system when I got into a similar 'cannot sort it' loop with MS Office.Al
Hi Al. Thanks. I did call MS today and the guy in India that helped me was of no real help. They have elevated it to Level II Support. They are supposed to call back in 24 hours. I'll be waiting!!! Best regards, Bob.

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Hi Al. Thanks. I did call MS today and the guy in India that helped me was of no real help. They have elevated it to Level II Support. They are supposed to call back in 24 hours. I'll be waiting!!! Best regards, Bob.
Good luck Bob-it is frustrating-I wish you luck. It seems like lately one merely turn on ones machine and is faced with troubles-none of your own doing.I have had big problems with Vista 32 on my sim computer-have gone to level nth degree support -they can't figure out what the problem is and only advice after many support techs was to reformat/reinstall. Did the complete trip twice-did the reinstall/reformat-get the same problem almost immediately (windows will not update) -each support trip took 6 weeks and had the same result--too much lost time and $$$ of software that was time limited that I didn't have time to backup before the problem manifested. The third time I said no thanks-but I have a crippled Vista..My problem is well known on the internet-others have it-but there seems to be no recourse. I thought windows 7 might help-but windows 7 won't install because-you guessed it-Vista is not updated... :( I don't know who writes the error codes-since none of the techs seem to have any idea what they mean.I don't buy MS conspiracies/haters but I am a very dissatisfied customer at this point about Vista. I did have some activation issues with fsx as you describe in the early days-but for quite a while that has been fine here. Still, doesn't seem like a loyal customer should have to deal with this-period.

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Good luck Bob-it is frustrating-I wish you luck. It seems like lately one merely turn on ones machine and is faced with troubles-none of your own doing.I have had big problems with Vista 32 on my sim computer-have gone to level nth degree support -they can't figure out what the problem is and only advice after many support techs was to reformat/reinstall. Did the complete trip twice-did the reinstall/reformat-get the same problem almost immediately (windows will not update) -each support trip took 6 weeks and had the same result--too much lost time and $$$ of software that was time limited that I didn't have time to backup before the problem manifested. The third time I said no thanks-but I have a crippled Vista..My problem is well known on the internet-others have it-but there seems to be no recourse. I thought windows 7 might help-but windows 7 won't install because-you guessed it-Vista is not updated... :( I don't know who writes the error codes-since none of the techs seem to have any idea what they mean.I don't buy MS conspiracies/haters but I am a very dissatisfied customer at this point about Vista. I did have some activation issues with fsx as you describe in the early days-but for quite a while that has been fine here. Still, doesn't seem like a loyal customer should have to deal with this-period.
Hi Geofa. I am about to think that Bill Gates and all his cohorts that invented this stupid activation scheme that does not work should be hung by their b**** until dead! I paid good money for this game and had it working for a long time. I see that thousands of others have had the same problems too. Regards, Bob.

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Please keep us posted on the responses you receive, if any, from Microsoft.Over half of the time, Microsoft's support simply abandoned me in the middle of the problem (such as never calling back or never responding to emails).

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Please keep us posted on the responses you receive, if any, from Microsoft.Over half of the time, Microsoft's support simply abandoned me in the middle of the problem (such as never calling back or never responding to emails).
Hi. Will do. Regards, Bob.

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I feel your pain. I dont know if this link will help you, but they have me a few times, you can get live online help immediatly...http://support.microsoft.com/gp/ContactDownloads
HI Jay. Thanks. I looked there. I see FS2004 listed but not FSX. I have a callback from the level II FSX Support supposedly scheduled. I have a case number and talked to the Level I guy who was no help at all. If they don't call back as scheduled I'll be on their case! I am about ready to write Bill Gates and tell him how bad this activation scheme is. It will never get to him but I've had luck writing CEO's before and had the Executive Office get involved and solved my problems quickly. I've done this with hotels, Lincoln cars, Pacific Bell and others. Best regards, Bob.

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Bob, it doesnt list FS specifically, its has a link to a live online help desk from MS. You can contact them directly and see if they can help, sorry for the confusion.

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Bob, it doesnt list FS specifically, its has a link to a live online help desk from MS. You can contact them directly and see if they can help, sorry for the confusion.
Hi Jay. OK. Thanks. I'll try it again. Best regards, Bob.

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Has anyone else had trouble re-activating FSX after a computer configuration change? I have done some research and I believe that a file in the Windows 32 folder (wpa.dbl) establishes the computer configuration. I did change my C:\ drive hard disk and deleted one other hard drive after the original activation. Does anyone know if FSX actually looks at this file for activation? I have no idea why it would just now tell me it needs re-activation though as the change was made some long time back. Does MS look at this file and if so can I reactivate it somehow after the change was made? I have talked to the level I Tech Support with no help or solution. I am waiting for a promised callback from Level II Support. If I do get the callback I will ask about this file. In the meantime I was just looking for answers from any other FSX users that have changed their configuration after it was initially activated. Thanks regards, Bob.

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I just got off the phone with Nick, the Level II FSX Support MS person, in India. I also talked to his boss (Rajit). Neither one of them was of any help. They went through the same song and dance as the first Level I guy did with no final solution. I told them that thousands of FSX owners have had a lot of problems with this stupid activation process. Nick took control of my desktop and recheked the registry setting and tried to have FSX make a new fsx.cfg. He eliminated my logbook and checked api.dll, fsui.dll and main.dll which are supposedly the three files that are part of the activation crack. He even tried using another CD key. Nothing worked. I asked the both of them if they knew what the activation exact program consited of. They both stated they don't know. It seems to me that the activation program has to look somewhere on our computer for the computer configuration and check it against the CD key. I know there is a file called wpa.dll in the Windows System32 folder that has the computer configuration in it. They never did look at it. I asked them to just send me the correct files to activate my system. They said they had no idea what the files were. I asked them if they could check the activation database to see how I had it activated before. They said that info was not available to them. They did not even know what excatly the activation system did to activate the product. To me this is just another thing wrong with MS. They put a flawed activation system on the product and do not even know, in detail, step by step, how it works and how to fix it. If any user has the SP1 crack that works I am ready to try that. There is no reason that a legitimate owner has to resort to a crack but when MS can't, or won't, do their job it leaves nothing else to do. I do not want to repair aor reinstall, which was their last recommended solution. I have too many addons and mods that I have made. Of course they say that the addons are the problem. None of the addons I have installed ever effected the basic FSX operating system or registry in any way. Best regards, Bob.

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I do not want to repair or reinstall, which was their last recommended solution. I have too many addons and mods that I have made. Of course they say that the addons are the problem. None of the addons I have installed ever effected the basic FSX operating system or registry in any way. Best regards, Bob.
Doing the repair shouldn't affect the addons, Bob. I and others have done it lots of times. The problem is that windows cannot manage it's own registry - that's the problem - not the addons. :(

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Doing the repair shouldn't affect the addons, Bob. I and others have done it lots of times. The problem is that windows cannot manage it's own registry - that's the problem - not the addons. :(
Hi pj. I have made extensive changes to the default aircraft, added all kinds of planes, modified some of the default gauges and scenery, modified the fsx.cfg and a lot more. If I do the repair it will overwrite all that I have done with all of the default stuff, isn't that right? As I see it you are partially right. The other problem is that MS cannot manage the activation program properly or fix it when it is screwed up. They don't even know how it works so how can they fix it when it does not work. They are idiots! What I have thought of doing is renaming my present FSX installation and installing FSX again then transfer all my stuff over into the new installation. Best regards, Bob.

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Hi, Bob and everyone.I hope you get this message before you do anything.If you just rename the FSX folder it will still overwrite your .cfg file and your flights etc. Make sure you save them before you reinstall. TV

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