I made an attempt to purchase an aircraft, the Maule Orion.I entered the Market Place, and attempted to buy creditsI entered the Payment options page, which asked me for personal information; name, address, etc.I could not enter this information correctly, as it had me entered as being in the USA, which is incorrect, and there was no option to change this, either in the Windows Live page or the XBox page.Windows Live should have got my location from my IP address, but obviously did not.Please, Microsoft, will you put this right? There are people living outside the USA who might want to buy stuff from you.Also, how can I rid myself of any connection with that stupid XBox connection?

How about trying to add 'PayPal' as payment method and buy the Maule directly, not with points?Might spare you some of the location related hassle.

I had the same problem, as XBOX is currently not supported in my country of residence. The workaround I found was buying MS Points via Amazon.com. They have an option to purchase MS Points as an online code - ready to be redeemed either via marketplace or within the game itself. Hell, they even have them discounted by 1 dollar (1600MS points for $18.99). It will also cost you a bit less since Amazon.com does not apply extra taxes, which Marketplace seems to do.

For some reason my Xbox live account is in Russian language...#####???

What country are you in? I'm in Sweden and I had no problem purchasing points using my credit card.

Im in Serbia, but somehow Xbox live thinks I'm in Russia... not even close.

Edited March 5, 201214 yr by g_precentralis

Im in Serbia, but somehow Xbox live thinks I'm in Russia... not even close.

<rant>It's called MyCrowSoft.Wiseness<rant/>

if you can buy from amazon, i recommend it, go with the download code version, i do not trust giving MS my credit card info just to buy points at this time since all the hackings and attacks against MS and the xbox 360 that happened last year

if you can buy from amazon, i recommend it, go with the download code version, i do not trust giving MS my credit card info just to buy points at this time since all the hackings and attacks against MS and the xbox 360 that happened last year

My internet card is always at 0$. When I want to buy something I go in bank (100meters down the road) and charge my card with some money. Better safe than sorry ;)

if you can buy from amazon, i recommend it, go with the download code version, i do not trust giving MS my credit card info just to buy points at this time since all the hackings and attacks against MS and the xbox 360 that happened last year

Thanks for the reminder!I read this review: - "Instead of buying a points card from a retailer, I made the mistake of buying the points online from Microsoft through the Xbox. I used my credit card and bought 500 points. I got the email confirmation that I bought the points. I then used the points. So far so good.Over the next two days, four other Xbox charges totaling $30 mysteriously appeared on my credit card. Someone bought more points and a game subscription using my credit card info. I called Xbox Live support- their answer was "we don't give refunds." I explained that it's not a REFUND if my account is used fradulently. They still said no.Note that clearly the security leak was with them, as no other fraudulent charges appeared on my credit card...just Xbox charges.I then asked them to delete my credit card info from my Xbox Live account. They said they could not do this. I could not believe this! Given that someone had access to my credit card and they were unwilling to remove my credit card info, I had no choice but to cancel my credit card.My advice- buy the points from a trusted source like Amazon. Don't ever give Microsoft direct access to your credit card info. I hope this helps."--These experiences scare me from using my credit card at MS Market Place!!Need some more information/advice about DLC. (It's new to me).

They have an option to purchase MS Points as an online code - ready to be redeemed either via marketplace or within the game itself.

Shall I choose - "Xbox LIVE 1600 Microsoft Points [Online Game Code]"?http://www.amazon.co...s/dp/B000B9RI14And then the "Online Game Code" will automatically appear in my Live account?

Thanks for the reminder!I read this review: - "Instead of buying a points card from a retailer, I made the mistake of buying the points online from Microsoft through the Xbox. I used my credit card and bought 500 points. I got the email confirmation that I bought the points. I then used the points. So far so good.Over the next two days, four other Xbox charges totaling $30 mysteriously appeared on my credit card. Someone bought more points and a game subscription using my credit card info. I called Xbox Live support- their answer was "we don't give refunds." I explained that it's not a REFUND if my account is used fradulently. They still said no.Note that clearly the security leak was with them, as no other fraudulent charges appeared on my credit card...just Xbox charges.I then asked them to delete my credit card info from my Xbox Live account. They said they could not do this. I could not believe this! Given that someone had access to my credit card and they were unwilling to remove my credit card info, I had no choice but to cancel my credit card.My advice- buy the points from a trusted source like Amazon. Don't ever give Microsoft direct access to your credit card info. I hope this helps."--These experiences scare me from using my credit card at MS Market Place!!Need some more information/advice about DLC. (It's new to me).Shall I choose - "Xbox LIVE 1600 Microsoft Points [Online Game Code]"?http://www.amazon.co...s/dp/B000B9RI14And then the "Online Game Code" will automatically appear in my Live account?

the game code will be emailed to you, then you have to log onto the xbox site and look for the redeem code option

the game code will be emailed to you, then you have to log onto the xbox site and look for the redeem code option

Thank you so much for your advice Seluryar. I will try.

Thanks for the reminder!I read this review: - "Instead of buying a points card from a retailer, I made the mistake of buying the points online from Microsoft through the Xbox. I used my credit card and bought 500 points. I got the email confirmation that I bought the points. I then used the points. So far so good.Over the next two days, four other Xbox charges totaling $30 mysteriously appeared on my credit card. Someone bought more points and a game subscription using my credit card info. I called Xbox Live support- their answer was "we don't give refunds." I explained that it's not a REFUND if my account is used fradulently. They still said no.Note that clearly the security leak was with them, as no other fraudulent charges appeared on my credit card...just Xbox charges.I then asked them to delete my credit card info from my Xbox Live account. They said they could not do this. I could not believe this! Given that someone had access to my credit card and they were unwilling to remove my credit card info, I had no choice but to cancel my credit card.My advice- buy the points from a trusted source like Amazon. Don't ever give Microsoft direct access to your credit card info. I hope this helps."

But you can still contact your credit card company about this right? I would not hesitate to contact the credit card company and dispute the additional charges, and let them deal with MS on it - you certainly have a valid case for that.For this reason, I also would never use a debit card when paying something like this online, a credit card only, so if this happens they can handle it. Most of the better known credit card companies will immediately credit you back for the disputed charges and resolve it directly with the merchant.

But you can still contact your credit card company about this right? I would not hesitate to contact the credit card company and dispute the additional charges, and let them deal with MS on it - you certainly have a valid case for that.For this reason, I also would never use a debit card when paying something like this online, a credit card only, so if this happens they can handle it. Most of the better known credit card companies will immediately credit you back for the disputed charges and resolve it directly with the merchant.

Absolutely. It sounds like all MS is interested in is ruining their reputation as an online retailer. Just go to your CC & they should be more than willing to reverse the charges. While you're at it, explain to your bank that MS is not cooperating & harboring fraudulent activity. Instead of wasting time arguing with MS, spend that time filling out a report at the Better Business Bureau.

Absolutely. It sounds like all MS is interested in is ruining their reputation as an online retailer. Just go to your CC & they should be more than willing to reverse the charges. While you're at it, explain to your bank that MS is not cooperating & harboring fraudulent activity. Instead of wasting time arguing with MS, spend that time filling out a report at the Better Business Bureau.

I would doubt MS is interested in ruining their reputation, although what they told this gentleman certainly would not help it.I suspect managed to get someone on the phone that did not want to deal wtih it and tried to brush it off.I would definitely dispute the charges though and let them know the response received when contacting them directly on this matter.