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Arwen

Important: for A2A C172 Trainer Owners

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Well, my mail says this:

 

"A2A Simulations Inc. just sent you a full refund of $79,99 USD for your purchase."

 

Furthermore, when I checked my account on the A2A site, I still see the FSX license and I see the P3D license being noted as 'refunded'. When you check your A2A account, do you still see the FSX license or only the P3D license? And does that P3D entry say something about a refund? Or do you only see the P3D purchase and nothing more?

 

In the meantime I mailed A2A to check if something went wrong somewhere...

Hi J van E

 

Have you, by any chance, got a mail adress for the refund request ?

 

Best regards

 

Soeren 

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Have you, by any chance, got a mail adress for the refund request ?

Officialy it's a rebate, not a refund ^_^ and the address is:

 

c172rebate@a2asimulations.com

 

See this topic for the various options (rebate in case of a bundle or relinquish your FSX license, etc.):

 

http://a2asimulations.com/forum/viewtopic.php?f=2&t=40034

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I just want to clarify. I currently have the FSX version. I want to forfeit my FSX version for the P3D version. Do I have to buy the P3D version, then ask for the rebate?

 

Thanks,

 

Mike

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I just want to clarify. I currently have the FSX version. I want to forfeit my FSX version for the P3D version. Do I have to buy the P3D version, then ask for the rebate?

 

 

 

Yes.

 

Annoying process for an even more annoying pricing scheme...

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Hi Mike2060,

 

That's correct. This is what I did and it was straightforward and fast. A2A accepted in good faith my undertaking to uninstall  FSX (i.e. to honour their stated UELA requirements), then once I ordered the P3D version and sent them my order number I was promptly refunded the FULL price I originally paid for my FSX version.

 

Yes, there's an element of trust involved I suppose, since for a short period you paid twice! But in effect it's merely a swap of versions that took place quickly and transparently, for me anyway, so no annoyance here. Seems their integrity shows in more than just the planes they build. 

 

Best, 

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Thank you for the help guys. I bought the P3D version and have emailed them to get the refund.

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Sigh, they only sent me back $30 instead of the full $50. I only realized this now that I got my credit card statement. Anyone else had this happen to them?

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As I understood it, that is the rebate? At least I got a $30 rebate too.

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I wanted to exchange my FSX license for a P3D one, which I understood to be free of charge. All I would have to do is purchase a P3D license and then they would refund me back the $49.99.

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mike2060, I think it's too late. As I understand, they honored rebates requests untill the end of June...

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mike2060, I think it's too late. As I understand, they honored rebates requests untill the end of June...

 

This was done last month. I only now realized they refunded me only $30 instead of $50.

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There were two different rebate options:

 

1.) $30 off to FSX customers, who had purchased the FSX version, who also wanted to purchase the P3D version.

 

2.) A $49.99 rebate/trade-in to customers who had purchased the FSX version, and wanted to trade it in for the P3D version.

 

Mike2060, you should check your email to see if you still have an active FSX license.

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Anything I can do now to trade in or upgrade my fsx version to p3d v2?

 

You would have to go over to the A2A forums and plead your case or email them directly (probably a better option at this late stage).

 

gb.

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In May 2014 A2A said

 

For 30 days after launch, existing C172 Trainer customers can take advantage of the $30 bundle discount and P3D-only customers can opt for a one time option to relinquish their FSX license and apply its full purchase price towards a P3D only license

 

Aren't you a bit late?

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Um obviously.... If you're quote is accurate...And I understand it is, that is why I'm asking people in the know if there is any way. Thanks for your lack of assistance in this matter, and your effort to do so MGH...

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If you think the add-on is worth it at the price then buy it  - if don't don't then don't buy it. That seems to the the way.

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Have you tried installing the fsx version in P3D using the EMT? It works just fine.

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I emailed A2A asking them to change my P3D licence to FSX as I removed P3D a few months back and got a refund.

 

Despite forwarding them my P3D refund info they never replied.

 

I won't be purchasing any A2A products in the future.

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I emailed A2A asking them to change my P3D licence to FSX as I removed P3D a few months back and got a refund.

 

Despite forwarding them my P3D refund info they never replied.

 

I won't be purchasing any A2A products in the future.

 

I'm not following...what license did you originally purchase from them, the P3D only license or the combo P3D/FSX? And you are saying they DID give you a refund? As in money back in you pocket?

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I emailed A2A asking them to change my P3D licence to FSX as I removed P3D a few months back and got a refund.

 

Despite forwarding them my P3D refund info they never replied.

 

I won't be purchasing any A2A products in the future.

 

Hello,

 

Sorry about that, did you post on our support forums? Which email address did you use to email in to us? (as noted on our website all customer contact is via our forums).

 

thanks,

Lewis

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Hi Jazzfan.

 

I have not because I have read that the new update from A2A will no longer allow it. My answer may be to uninstall A2A's new updater app and then port the plane over...

 

Thanks for the response, 

SPUR210

 

P.S. If you are a jazz lover and ever make it to Nashville, TN, look me up. I frequent one of the best jazz/blues clubs in our country. The place is called, "Bourbon St Blues and Boogie Bar" located in historic Printer's Alley. Voted #1 Blues club in the country multiple years by multiple music magazines. The house band, "Stacy Mitchhart Band" are Grammy Award winners.


Posted 26 November 2014 - 04:43 AM

In May 2014 A2A said

 

Quote

For 30 days after launch, existing C172 Trainer customers can take advantage of the $30 bundle discount and P3D-only customers can opt for a one time option to relinquish their FSX license and apply its full purchase price towards a P3D only license

 

Aren't you a bit late?

 MGH,

I apologize for my lack of couth in my response to your post.

I have found my solution to the issue through helpful advice and generosity from A2A.

 

Thanks, 

SPUR210

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