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Falconfly

Sound issue.

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Hey team, happy new year!

Started to face an issue recently, where the FO would suddenly stop speaking. He would although act upon my requests, however not say a word. The fsx volume is normal and no issues three. I did try the audio tests and could not hear anything. This happens sometimes before giving the welcome speech and sometimes before attempting checklists. I have checked the FO volume and that is at 9 and also have tried pressing HS button, but it does not help either. Checked the Cfg and it shows my correct audio source as xonar u7.Iam using a analog headset. Would wonder what the issue could be. Any help is appreciated. Thanks

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We've seen this a few times before.  It seems to be if that your headset momentarily disconnects from your computer, even for a split micro second, the headset will disconnect from the FS2Crew audio system, hence you can't hear anything anymore.

 

The reason for the momentary disconnect could be anything, but it's usually hardware related.

 

http://www.tomshardware.com/answers/id-2159978/usb-devices-disconnecting-reconnecting.html

 

I would suggest trying a new headset.  

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Would be nice if you could find a fix for that. I am experiencing this issue randomly with a brand new Sennheiser 320.

 

cheers,

Seb

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It may not be possible, but I'll see if I can force a reconnect.

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It may not be possible, but I'll see if I can force a reconnect.

Yes Bryan, any help will be appreciated.Just yesterday i had an issue where i played the welcome announcement and asked for the before start checklist and the first officer went silent. 

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Yes Bryan, any help will be appreciated.Just yesterday i had an issue where i played the welcome announcement and asked for the before start checklist and the first officer went silent. 

 

I'll see what I can do... but this is a hardware issue on your end.

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I experience the same issue here. It also happens if I change the standart audiodevice in my computer while FS2Crew is running, for example when I want to play my electric guitar enroute (which is not very rare on longhaul flights) ;)

 

A fix for this would be highly apprechiated.

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I'll see what I can do... but this is a hardware issue on your end.

I understand, Thanks a lot for your help.

 

Also if i may ask how far away from 1.2 are we ? And would it be primarily a bug fix update or also include new features such as the ones that we have requested for ? 

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Also if i may ask how far away from 1.2 are we ? And would it be primarily a bug fix update or also include new features such as the ones that we have requested for ? 

 

I'm still on R & R, but 1.2 will be out sometime in January, probably in the later half.

 

It will feature bug fixes and many of the new features users have requested.

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What would you recommend for a headset? USB based? Analog based? I'm using a logitech H540 USB Headset. It would be nice to get a fix for this as it happens for both the NGX and the Dash-8 now (and if you type fs2crew sound missing into google, it happens to more than just a handful of people). I love the program when it works, but this issue is holding me back from getting it for the T7 and probably the 747v2 when it comes out.

 

I think a software fix would be more appropriate rather than telling your customers that they need to go and buy more hardware, that you haven't even recommended on your website (I just don't want to go out and spend $100 on ANOTHER headset just to have the same problem)

 

Thank you very much

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Dwayne,

 

I use a 20 USB headset with no problems.  USBs tend to the easiest to work with.

 

The audio disconnect is a result of a driver/hardware issue.  If your headset, etc., disconnects from your computer for a even micro-second, the connection to the FS2Crew audio engine will be lost.

 

V1.2 will allow you to force a re-connect of the audio system.

 

Best,

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Good Day, i have a brand new Roccat Kave headset that i've used on all your products but i am having the same issues. I start the program and state procedures which the FO follows but there is no reply from him. I have uninstalled and re installed but doesn't work. I am not using steam just the old disc version of FSX. Thank you for the great products, tell the guys/gals i said great job please. 

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hey, i had a sound issue with the update 1.2 i've never had before. No sound from fs2crew, the audio source was right and the audio test works, i use a headset. i resolved the issue ticking the HS button.

Before the update 1.2 the headset worked even with the HS button unticked. Maybe it is the same for you

cheers 

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For me, too, after v1.2 if I don't press HS each time when I start the flight (on, then off), I don't have the FO voice.

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I'm also having this sound issue. No reply from the FO. I'm not using a headset is thats makes a difference. It was working fine before the update

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The same problem! No sound/reply from the FO after update to version 1.2. Old version 1.1 is working fine.

 

Martin 

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That's a bit strange. Are you guys using the voice version or button version? Also try reseting the audio engine by right clicking. This should reset the audio. No problems here.

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I use the button version. I tried to reset the audio, restart the computer and I completely re-installed the FS2Crew to have clear installation as well. Nothing changed, still the same problem. So I downgraded the version 1.2 to older version 1.1 which is running well. So I´m convinced the problem is connected only to the new version 1.2

 

Martin 

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For me, too, after v1.2 if I don't press HS each time when I start the flight (on, then off), I don't have the FO voice.

Same Problem male :blush:

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+1 same problem after clean re-intall 

FO voice work after press twice HS button when I start flight

 

Loic

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I think I can guess the problem.

 

We'll know soon.

 

Thanks for your patience.

 

Cheers,


I just sent out a test version to a few people who reported this issue.

 

Hopefully it will solve it.

 

Apologies for the inconvenience.  This somehow slipped trough the beta test screen for 1.2.

 

Best,

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Just to add further details, if this is the same issue, what happens to me after 1.2 install is that everything starts ok and runs fine until the FO preflight flow is completed. At that stage the FO does not advise he is ready for the checklist and no other voice command receives an action from the FO (the Departure briefing "play brief" button is also not working). Tried to uninstall and reinstall version 1.2 but the issue is still there, occurrring exactly at the same phase.... everything stops after the FO preflight flow.

Regards

 

Ezio

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Guys,

 

I've solved this.

 

I tried to get fancy with saving the Headset position, and the consequence is that it created this behavior for some users.

 

I'll release V1.3 within 24 hours.

 

V1.3 will also fix a couple other little things.

 

 

In the meantime, just press the HS button on the Main Panel (cycle it).

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