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OldFlyboy

A few good words about PMDG Support

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Twice in the last week I have opened tickets with PMDG support (two different problems).

I do not recall ever receiving attention in less time than the PMDG team. One problem was resolved with two emails over a twenty-four hour period. The other was resolved in just a few hours.

It is a real treat to do business with such a company and I thank you. Not only do you produce exceptional airplanes but you back it up with customer care

Best Wishes

Neal H


Neal Howard

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Twice in the last week I have opened tickets with PMDG support (two different problems).
I do not recall ever receiving attention in less time than the PMDG team. One problem was resolved with two emails over a twenty-four hour period. The other was resolved in just a few hours.
It is a real treat to do business with such a company and I thank you. Not only do you produce exceptional airplanes but you back it up with customer care

 

Thanks Neal. Paul, Ryan and RSR have really been on top of support the last few days. I'll pass this on!


Kyle Rodgers

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+1 for me too  :smile:


Robert Yunque

PilotEdge Ratings =   CAT-11 (2016-09-13)  I-11 (2016-10-23)  V-3 (2016-08-01)

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Neil's 'a few words' may sound like an English damning with faint praise?


Cheers, Richard

Intel Core i7-7700K @ 4.2 GHz, 16 GB memory, 1 TB SSD, GTX 1080 Ti, 28" 4K display

Win10-64, P3Dv5, PMDG 748 & 777, Milviz KA350i, ASP3D, vPilot, Navigraph, PFPX, ChasePlane, Orbx 

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