July 25, 20169 yr Sorry if this isn't the right forum. In 2009 I purchased stuff from FS Genesis, they still have a working web site, but they don't seem to respond to customer service tickets. Does anybody know whether the company still alive?
July 25, 20169 yr The current FSGenesis is not the same guy(company) that it used to be. He is now creating mesh again under the Toposim company name(http://www.toposim.net/). I believe the current FSGenesis bought him out? So, if you liked what the original creator did, than you'd want to go with toposim. I have not used the new FSGenesis stuff but have heard the same problem you are experiencing with customer support. The original owner(and now the toposim owner) had great support from my experience. Hope that makes sense and hope it helps. If it were my choice today, I'd go with toposim. But that's just my opinion. Regards, Kevin LaMal "Facts Don't Care About Your Feelings" - Shapiro2024
July 26, 20169 yr Author Ah, thank you so much for the explanation. I tried to get help recovering a product I purchased back then. I seem to remember it was some kind of "lifetime membership" that would entitle me to get all the in-house FSGenesis products for free forever. I can now see how the new owner would not feel the need to help me out there.
July 26, 20169 yr You'll definitely want to contact Justin at Toposim if you have a life time membership. That admirable man is honoring the old life time memberships. Ted [email protected] ghz, Noctua C12P CPU air cooler, Asus Z77, 2 x 4gb DDR3 Corsair 2200 mhz cl 9, EVGA 1080ti, Sony 55" 900E TV 3840 x 2160, Windows 7-64, FSX, P3dv3, P3dv4
July 26, 20169 yr Author That admirable man is honoring the old life time memberships. That's really admirable indeed. Funny story: I dug deep into my old mails again, and it turns out I was too cheap to get the lifetime membership, I only got a three year membership (in 2004) which, I guess, has expired by now. While that's kinda sad for my wallet, it also provides me with a chance to support Justin again. Thanks again for pointing me towards Toposim!
July 26, 20169 yr Commercial Member Hello, Yes, I have severed all connection with the current FSGenesis. Just got tired of fighting and reached a much-less-than-desirable settlement with the new ownership on arrearages, and no longer receive any compensation on the sales of those old products. Instead I have started from scratch again to render all those old products obsolete with my new, rebuilt-from-the-ground-up Toposim Continents product line, a far-superior product in my humble opinion lol, that utilizes the experience gained over nearly 20 years of terrain mesh development, and leverages newly-available source data while looking to the future with coming support for the new sims currently on the drawing board. Obviously, I would have no objections whatsoever if all the thousands of old supporters of the original FSGenesis would delete their old, obsolete dead-end stuff and replace it with the new Toposim Continents products, the future of terrain mesh. I haven't worked out the details yet but there will be an inexpensive - perhaps free if I can afford it - upgrade path to the new 64-bit sims from both DTG and LM, so buying my current product line now will save money going forward once these new simulators come online, while still enjoying the experience of the current simulators. So, don't hesitate Come by http://www.toposim.net and see what we have . . . Thanks Justin ________________ Justin - Toposim http://www.toposim.net
July 27, 20169 yr Author Come by http://www.toposim.net and see what we have . . . Hey Justin, long time no see. I'm sure Western Europe is in the pipeline, that's the region I'm most interested in (Germany and its neighbors).
July 27, 20169 yr Commercial Member Yes, definitely on the production schedule. The Caribbean is next, within a week or so I'd say, completing North America, then I will turn my attention to Western Europe, Scandinavia, Australia, and Oceania, including Hawaii, leaving only Antarctica and Siberia, which pretty much wil complete the global 19m base. Justin ________________ Justin - Toposim http://www.toposim.net
July 29, 20169 yr Commercial Member So Justin, I am a Galaxy member from way back which I understand you still honor. How does one contact you with the credentials? I see no way to email you on your website? Clutch Intel i9-12900KF, Asus Prime Z690-A MB, 64GB DDR5 6000 RAM, (3) SK hynix M.2 SSD (2TB ea.), 16TB Seagate HDD, Gigabyte GeForce 5080 RTX, Corsair iCUE H70i AIO Liquid Cooler, UHD/Blu-ray Player/Burner (still have lots of CDs, DVDs!) Windows 10, (hold off for now on Win11), EVGA 1300W PSUNetgear 1Gbps modem & router, (3) 27" 1440 wrap-around displaysFull array of Bravo, Saitek and GoFlight hardware for the cockpit. Varjo and HP VR headsets for mixed reality.
July 29, 20169 yr Commercial Member Hi Clutch Generally, just register a user account at www.toposim.net and I will cross-reference the old database and manually configure your account. I've been having sporadic problems with new user logins, so please let me know if you have any problems. NB - the email contact links are in the footer. Perhaps I should make it more obvious. Spending the day troubleshooting and tweaking the website. Thanks Justin ________________ Justin - Toposim http://www.toposim.net
August 10, 20169 yr Moderator Everyone has to make their own decisions but even though I am a Galaxy member, I find that I feel more comfortable hitting the donate button every now and then instead of just downloading all the freebies I can. Vic RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti 40" 4K Monitor 3840x2160
August 11, 20169 yr Commercial Member Thanks Vic . . . that is appreciated, as always. Hi Clutch >>I see no way to email you on your website?<< You can also use the Forums at the Support and Community site at Toposim.net Justin Hi Aurel42 >>I'm sure Western Europe is in the pipeline, that's the region I'm most interested in (Germany and its neighbors). Just released a few days ago, as a matter of fact. And also the European Continent Bundle . . . Justin ________________ Justin - Toposim http://www.toposim.net
August 15, 20169 yr Hi Justin I have a question for you do I need an area devoid of all scenery to nstall toposim as much as I want to install various continenets, I am worried in case they install over my ORBBX Europe England and IRELAND as well lots of airports many thanks Patrick Horan aka Patrico
August 17, 20169 yr Moderator I have Orbx England, NA, CRM, etc and quite a few of their airports and I've seen no problems at all using Toposim products with them. Vic RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti 40" 4K Monitor 3840x2160
Create an account or sign in to comment