Where are these files located ?  I am having a terrible time getting the NGX FMS to show cycle1809 as the current cycle.

I have manually downloaded 1809 and see files dated 8/11/18 in C:\Program Files (x86)\PMDG\NavData\PMDG\SidStars (and also c:\Program Files (x86)\PMDG\SidStars).  These must be files for 1809 because of the date.  But PMDG FMS still shows 1805 as current  ( this was the last cycle that downloaded OK.)

I have spent many hours with NavData trying to get this problem solved.  Can anyone give me this information so that I may track down the problem ?

Dave Hinson

P3d main folder - PMDG - navdata or named similar. 

the navigraph manager installs them automatically... 

Sorry - should have mentioned I have FSX-SE.

Thanks,

Dave

Same path... sim folder, pmdg, navdata... maybe the sim folder is located in the steam apps folder, i don‘t know.. but inside the main folder there is a PMDG folder which includes all you need.

I think the PMDG navdata folder location changed with an update in the not-too-distant past.  I remember reading a post that said to remove the PMDG airplanes from the Navigraph FMS Data Manager, and then add it back it, letting the manager find the PMDG airplanes automatically.  I was having the same issue with old data still showing after an update, and the aforementioned action fixed it for me.

Regards

 

I tried the process you described, but in rescanning Data Manager could not find PMDG.

ALso, in Navdata folder, cycle_info.txt show cycle 1809, but not in PMDG FMS.

Dave

Edited August 29, 20187 yr by DaveH
Addition

Download the individual AIRAC 1809 for PMDG and install it using the installer for that file, if this doesn't show the correct path pre-installation, you can alter to the correct location.

13 hours ago, w6kd said:

I think the PMDG navdata folder location changed with an update in the not-too-distant past.

PMDG didn't change the location of the navdata folder but the change was in how the Navigraph installer required the location to be expressed within it's settings.  The location has always been <sim root>\PMDG\navdata\ for navdata and <sim root>\PMDG\SIDSTARS for sidstar files.  The Navigraph installer used to want to be pointed to <sim root> and now it is <sim root>\PMDG.  This is why letting the installer reset the path usually works.  Make sure you have the latest Navigraph Data Manager if you are having problems.

Thanks, guys, for all the input.  I have tried all your (and Navigraph's ) suggestions to no avail.

I believe all the proper folders have 1809 files, but NGX FMS absolutely refuses to see them.

Maybe a reinstallation of NGX would work.

Signing off.

Dave Hinson

 

4 minutes ago, DaveH said:

I have tried all your (and Navigraph's ) suggestions to no avail.

Can you explain in the greatest detail possible, the steps you took?

4 minutes ago, DaveH said:

but NGX FMS absolutely refuses to see them.

This is...well...impossible.

As a mature product, if this were the case, then we'd see it literally worldwide, but this isn't happening.

4 minutes ago, DaveH said:

Maybe a reinstallation of NGX would work.

Unlikely.

10 minutes ago, DaveH said:

I believe all the proper folders have 1809 files

I believe you believe the files are in the proper folder, but when trying to provide support from a forum where one cannot look over your shoulder you are going to have to be more verbose that this.  Where are the files installed.  How do you know they are the 1809 files?

maybe  a  screen  shot  of  your  1809  files   in the location of  the  folder  that  you  got  it  installed, only  way  to disprove  or  claim  that  your  ngx  doesn't  see  the  1809   

Edited August 31, 20187 yr by pete_auau

Thanks, again, all.  I finally found the problem -  <FSX Root>\PMDG\NavData\cycle_index.txt was not the latest. I thought I had manually downloaded it properly (Navigraph Data Manager had downloaded to a different folder).  SIdStar files WERE installed properly ( I know they are 1809 files because of the dates).

My main problem now is with Navigraph putting latest files in the proper folder.  Also, I cannot get Data Manager to find my PMDG folder.  When I enter the FSXSE PMDG file location in order to scan for it, it immediately goes away when I try to save it, and a scan cannot find the PMDG.  I will go back to Navigraph forum to try to solve THIS problem.

And no,Kyle, I should not have thought that PMDG was the problem !!!  So sorry, but it seemed like the last thing to try

Dave Hinson.

2 hours ago, DaveH said:

My main problem now is with Navigraph putting latest files in the proper folder.  Also, I cannot get Data Manager to find my PMDG folder.  When I enter the FSXSE PMDG file location in order to scan for it, it immediately goes away when I try to save it, and a scan cannot find the PMDG.  I will go back to Navigraph forum to try to solve THIS problem.

Navigraph provides generally good support from their forum.  If the Data Manager cannot automatically find your FSXSE\PMDG folder then perhaps there is a problem with a registry entry for FSXSE?  Those guys are know to use at least three different install paths.  Regardless, you shouldn't have any problem manually setting the Navigraph Data Manager install path... this is where they can help you.

I have tried Navigraph forum several times, but when I login, compose a post, and go to post, it wants me to login again and then my post is gone (never posted).  I (of course) cannot input this problem because I cannot post.  I would like to get to Navigraph for info on how to post.

Dave