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Time Out Purchasing 747-8

Featured Replies

Evening,

 

Was just in the middle of purchasing the new 747-8, however the page timed out after entering my credit card details and was presented with the following page message.

 

Active Server Pages error 'ASP 0113'

Script timed out

/ProductCart/pc/gwReturn.asp

The maximum amount of time for a script to execute was exceeded. You can change this limit by specifying a new value for the property Server.ScriptTimeout or by changing the value in the IIS administration tools.

 

I just want to make sure I won't be charged again if i was to complete the form again, I understand the website is overwhelmed no doubt.

 

Thanks,

 

James Roberts

James Roberts

  • Replies 37
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  • Commercial Member

James,

You may see an Authorization from your credit card provider but no double charge.

 

Paul Gollnick

Manager Customer/Technical Support

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team.jpg

same here - got a transaction receipt by mail (twice), its in the order history, but nothing downloadable in there yet. I guess i'll just get some sleep and see how it looks tomorrow morning. 

 

Best regards,

sig.jpg

  • Author

I've just checked my emails. I have a transaction receipt? Can't log into my account due to the website being really slow. 

 

By the looks of it the payment has been processed? 

 

 

James Roberts

I also got a transaction receipt on my email and a text from my bank of the purchase, but no email from PMDG.

The order also shows as processed on my order page, but no download link.

Best regards

 

Peter Lund

  • Author

I've just received a second email with my download link and key. 😀

 

I didn't put it through twice, patience! 😎

James Roberts

  • Author

I do have 4 license keys however? 🤨

James Roberts

also got confirmation from paypal , and can see the order is processed but no download link or mail from pmdg.

standby 🙂

Edited by 331BK

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled 2 TB for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500,  Red Devil Ultimate 6900 XT

well then, don't hog the keys, i need one 😉

 

Best regards,

sig.jpg

Got email from PMDG and Paypal, but no download link yet :( Also had the timeout as seen above.

Dan Pawley

My order is pending ... :'(

 

8 minutes ago, dandan87 said:

Got email from PMDG and Paypal, but no download link yet 😞 Also had the timeout as seen above.

Dan Pawley

Yeah, same here.

Jon Skiffington

I also had a timeout (after inordinately long checkout procedure) but have had receipts from PMDG and Amex - yet I have no download link in "Order Details" page.

14900ks, RTX4090, 64Gb@6000-30-36-36-T2, Samsung 990Pro 2Tb , Dell G3223Q 32" 4k Gsync + 27" secondary monitor.
Thrustmaster Airbus Edition throttles etc, TPR pedals, MiniCockpit FCU, WinWings FCU, WinWings Orion 2 F15E, WinWings A320 sticks.

mail with link arrived now, but i also got 3 keys?

 

"only" 344 MB download?

Edited by 331BK

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled 2 TB for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500,  Red Devil Ultimate 6900 XT

got receipts from paypal however NO mail from PMDG and NOT in my account with previous orders

my blog for settings and more , my FB like page
CPU: I7 8700K OC'ed 5.2ghz,(custom watercooled) MOBO: Asus Z370 Prime GPU: Nvidia GTX 1080 (custom watercooled) PSU: Corsair HX1000I RAM: Corsair LPX 2x 8 GB DDR4 2666 mhz Monitor: LG34UM95 Ultra wide flightctrls: Saitek Pro Flight X-55 Rhino H.O.T.A.S. Keyboard: Corsair K70 rapidfire RGB Mouse: Logitech G900 Headset: Logitech G940 Soundsystem:Edifier S730 Chair: DXRacer Formula

 

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