September 23, 20187 yr Commercial Member Captains, A few moments ago we have replaced the installers for the following products: PMDG 747-400 Queen of the Skies II FOR FSX & PMDG 747-8 Queen of the Skies II Expansion FOR FSX If you are an FSX customer reading this message and you own these products, it does apply to you. If you are a P3D customer reading this message it does NOT apply to you. For all customers for these products, you should do the following: Uninstall the PMDG 747-400 (and 747-8 if you installed it) Download the installers once again (please: just go get them again. we replaced them at 0300Z...) Run the new installers, activate and enjoy! It appears we introduced an installer-side problem to both of the FSX 747s which prevented you from being able to activate and run the product. THIS BUG WAS MY FAULT. I hope you will accept my apology- as I'm quite embarrassed to have missed this little detail that was pointed out to me at different times by two different members of our beta team and two members of our development team. The fault was not theirs- it was definitely mine. The good news is that it was easily resolved- and these installers should get you up and running. If not- please do let us know! Edited September 23, 20187 yr by rsrandazzo Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
September 23, 20187 yr Come on now, you know the drill, have them take you out back and beaten Bryan Richards "People depend so much on automation that they forget how to get the automation to work." B.W.
September 23, 20187 yr 13 minutes ago, rsrandazzo said: Captains, A few moments ago we have replaced the installers for the following products: PMDG 747-400 Queen of the Skies II FOR FSX & PMDG 747-8 Queen of the Skies II Expansion FOR FSX If you are an FSX customer reading this message and you own these products, it does apply to you. If you are a P3D customer reading this message it does NOT apply to you. For all customers for these products, you should do the following: Uninstall the PMDG 747-400 (and 747-8 if you installed it) Download the installers once again (please: just go get them again. we replaced them at 0300Z...) Run the new installers, activate and enjoy! It appears we introduced an installer-side problem to both of the FSX 747s which prevented you from being able to activate and run the product. THIS BUG WAS MY FAULT. I hope you will accept my apology- as I'm quite embarrassed to have missed this little detail that was pointed out to me at different times by two different members of our beta team and two members of our development team. The fault was not theirs- it was definitely mine. The good news is that it was easily resolved- and these installers should get you up and running. If not- please do let us know! Downloading as I'm writing. Don't be so hard on yourself. This is a record-quick fix. It just took me ONE WEEK to get a home delivery problem fixed with a major national newspaper - a couple of hours is nothing! Mike
September 23, 20187 yr Thanks! Will try again! 😀 - Chris Gigabyte Z790 Aorus Elite AX | Intel Core i9 13900KF | Gigabyte GeForce RTX 4090 24 GB | 64GB DDR5 SDRAM | Corsair H100i Elite 240mm Liquid Cooling | 1TB & 2TB Samsung Gen 4 SSD | 1000 Watt Gold PSU | Windows 11 Pro | Thrustmaster Boeing Yoke | Thrustmaster TCA Captain X Airbus | Asus ROG 38" 4k IPS Monitor (PG38UQ) Asus Maximus VII Hero motherboard | Intel i7 4790k CPU | MSI GTX 970 4 GB video card | Corsair DDR3 2133 32GB SDRAM | Corsair H50 water cooler | Samsung 850 EVO 250GB SSD (2) | EVGA 1000 watt PSU - Retired
September 23, 20187 yr Author Commercial Member Mike, Come on over here so I can kiss you on the head! YES, I am that happy about it. 😎 Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
September 23, 20187 yr It worked without hiccup! 😊 - Chris Gigabyte Z790 Aorus Elite AX | Intel Core i9 13900KF | Gigabyte GeForce RTX 4090 24 GB | 64GB DDR5 SDRAM | Corsair H100i Elite 240mm Liquid Cooling | 1TB & 2TB Samsung Gen 4 SSD | 1000 Watt Gold PSU | Windows 11 Pro | Thrustmaster Boeing Yoke | Thrustmaster TCA Captain X Airbus | Asus ROG 38" 4k IPS Monitor (PG38UQ) Asus Maximus VII Hero motherboard | Intel i7 4790k CPU | MSI GTX 970 4 GB video card | Corsair DDR3 2133 32GB SDRAM | Corsair H50 water cooler | Samsung 850 EVO 250GB SSD (2) | EVGA 1000 watt PSU - Retired
September 23, 20187 yr Oh! The psychology of wanting to be first in line with the downloads with a new product! . Good thing I'm on the night shift and couldn't be at my PC...! Thanks for the great product and excellent support. Peter Webber MSFS 2020 & 2024 / Windows 11 / Intel Core Ultra 7 265KF / MSI Pro Z890-S WIFI / Samsung 970 EVO PLUS M.2 500GB / Corsair Vengeance DDR5 48GB 7000MHz / MSI Geforce RTX 4070Ti Super
September 23, 20187 yr Author Commercial Member 11 minutes ago, PopsBellNC said: So, this won't help my P3d Activation problem? Please advise. Thx Patrick, What problem are you having, which Prepar3D platform, and have you hit up the guys at support yet? Edited September 23, 20187 yr by rsrandazzo Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
September 23, 20187 yr 20 minutes ago, rsrandazzo said: Patrick, What problem are you having, which Prepar3D platform, and have you hit up the guys at support yet? Hi Robert, Yes - it turned out to be a port access issue with my router. I just dropped any blocks for 1 minute, and then I was able to Activate. It now loads with no with no issues. I've just downloaded all the liveries and I'm going flying! 😎 Thanks for checking, Captain Randazzo! Best, Patrick
September 23, 20187 yr Author Commercial Member Patrick, Fantastic! I like solutions! Enjoy the Queen! Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
September 23, 20187 yr 1 hour ago, rsrandazzo said: Mike, Come on over here so I can kiss you on the head! YES, I am that happy about it. 😎 Go downstairs to Theismann's and have a beer. Well deserved! Eric
September 23, 20187 yr Author Commercial Member Eric, Oh- i avoid that place like the plague. Normally you'll find me further east up king street. ESP is my favorite coffee joint. nobody makes coffee like ESP, but i buy my beans at Misha's... Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
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