May 5, 20197 yr I haven't had to deal with CTD's since FSX, not really sure how to even begin troubleshooting my issue. Is there a log file from P3D that could give me clues as to what maybe causing it? I get no errors, just straight up CTD, mid flight or on take off. The update to 4.5 was client + content. I haven't done any .cfg deletions, maybe perhaps I should start with that and if so, which one should I nuke? Edit: Just saw the CTD guide, will read through it and report back. Edited May 5, 20197 yr by Drumcode Jacek G. Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |
May 5, 20197 yr This official post by LM may help as well: http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246
May 5, 20197 yr Author I think this is related to FSUIPC, I will provide everything that I found in the event viewer, let's start with it, .NET error Log Name: Application Source: .NET Runtime Date: 5/5/2019 8:47:25 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Simbox Description: Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFCB0EB1068 Stack: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-05-05T14:47:25.141437800Z" /> <EventRecordID>5998</EventRecordID> <Channel>Application</Channel> <Computer>Simbox</Computer> <Security /> </System> <EventData> <Data>Application: Prepar3D.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFCB0EB1068 Stack: </Data> </EventData> </Event> Application error Log Name: Application Source: Application Error Date: 5/5/2019 8:47:25 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Simbox Description: Faulting application name: Prepar3D.exe, version: 4.5.11.29713, time stamp: 0x5ca56c53 Faulting module name: FSUIPC5.dll, version: 5.1.5.1, time stamp: 0x5c920d17 Exception code: 0xc0000005 Fault offset: 0x00000000000e1068 Faulting process id: 0x20cc Faulting application start time: 0x01d503418a87d968 Faulting application path: D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: D:\Lockheed Martin\Prepar3D v4\Modules\FSUIPC5.dll Report Id: f7a5409e-1de4-4464-bfc8-01aba41755f3 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-05-05T14:47:25.954262700Z" /> <EventRecordID>5999</EventRecordID> <Channel>Application</Channel> <Computer>Simbox</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.5.11.29713</Data> <Data>5ca56c53</Data> <Data>FSUIPC5.dll</Data> <Data>5.1.5.1</Data> <Data>5c920d17</Data> <Data>c0000005</Data> <Data>00000000000e1068</Data> <Data>20cc</Data> <Data>01d503418a87d968</Data> <Data>D:\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>D:\Lockheed Martin\Prepar3D v4\Modules\FSUIPC5.dll</Data> <Data>f7a5409e-1de4-4464-bfc8-01aba41755f3</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Jacek G. Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |
May 5, 20197 yr Author In digging more into this some previous application errors were referencing UTL, which I am now only using for GA. Seems like this was reported to them by others. I'll try to complete the flight without it running and see if it bombs. Jacek G. Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |
May 5, 20197 yr Author Tried it again without UTL, it crashes with the same FSUIPC error. @Pete Dowson Any thoughts on this? Jacek G. Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |
May 5, 20197 yr Commercial Member Is FSUIPC just for controls or do you have an addon attaching with it? If so try with FSUIPC but run without addons. Steve Waite: Engineer at codelegend.com
May 6, 20197 yr Author Thanks Steve. Any idea how can I tell what runs via FSUIPC? I assume this would be things like Radar Contact, CH Yoke? I didn't configured FSUIPC for anything particular. I really have no idea what to start with. Jacek G. Ryzen 5800X3D | Asus RTX4090 OC | 64gb DDR4 3600 | Asus ROG Strix X570E | HX1000w | Fractal Design Torrent RGB | AOC AGON 49' Curved QHD |
May 6, 20197 yr Commercial Member I was thinking it could be one of those things acting on FSUIPC to cause the problem. Maybe leave controls as they are for the moment mostly they won't cause it. Perhaps try without RC and anything you can think of disable - take a blind swing at it. You have got the correct version of FSUIPC on there? Check with Pete. Steve Waite: Engineer at codelegend.com
May 10, 20197 yr On 5/5/2019 at 5:16 PM, Drumcode said: I haven't had to deal with CTD's since FSX, not really sure how to even begin troubleshooting my issue. Is there a log file from P3D that could give me clues as to what maybe causing it? I get no errors, just straight up CTD, mid flight or on take off. The update to 4.5 was client + content. I haven't done any .cfg deletions, maybe perhaps I should start with that and if so, which one should I nuke? Edit: Just saw the CTD guide, will read through it and report back. Hi, any luck with this? I appear to be having a similar problem... Regards G
May 11, 20197 yr Commercial Member 21 hours ago, Gandalf said: Hi, any luck with this? I appear to be having a similar problem... Regards G When do you get a CTD G? Problems are found quickest by halving the possibilities. Uncheck the addons and try it. Some addons you have might have to be at a correct version level to go with the newer version of P3D check that out. If you applied some modifying apps like shader tweaks you might have to restore to stock. If all fails apply a full clean reinstallation, the stock sim works fine so problems with that could be a problem in the PC whereby a driver might need updating for some item but unlikely. Steve Waite: Engineer at codelegend.com
May 11, 20197 yr Hi Steve Thanks for the reply. The crashes have been happening approx 90mins into a flight. I’m using Active Sky, Rex EF, Radar contact with the Aerosoft Airbus. No shaders etc. I have Toposim, ORBX global LC and that’s about it. Haven't posted on Pete Dowson’s forum yet as there are a couple of threads already on the subject and I was waiting for replies to those. I’ll try paring everything back and see what happens 🙂 Thanks for your help Regards G
May 11, 20197 yr Commercial Member 90mins? Maybe an AI traffic symptom. Sometimes when you come into a remote area some AI might be activating or maybe even a static aircraft could be an issue if it's injected with a problem. Or something tries to remove the model or AI traffic. In the P3D World menu you can uncheck Scenery items and in the Options menu you can uncheck some addons. Then easy to replace them after testing. Steve Waite: Engineer at codelegend.com
May 11, 20197 yr Commercial Member Potentially, with CTDs, crashes to desktop, whereby the sim stops completely, although not certain, are often the result of an error within software attached to the sim via dll or gauge. Could be worth checking those first. Steve Waite: Engineer at codelegend.com
May 12, 20197 yr The developer of the software will indicate his software requires FSUIPC if needed. You can check out his forums on the FSUIPC website and maybe they have a list. Cannot see them doing that though. Always make sure you have the latest version of FSUIPC. Jim Young | AVSIM Online! - Simming's Premier Resource! Member, AVSIM Board of Directors - Serving AVSIM since 2001 Submit News to AVSIMImportant other links: Basic FSX Configuration Guide | AVSIM CTD Guide | AVSIM Prepar3D Guide | Help with AVSIM Site | Signature Rules | Screen Shot Rule | AVSIM Terms of Service (ToS) I7 8086K 5.0GHz | GTX 1080 TI OC Edition | Dell 34" and 24" Monitors | ASUS Maximus X Hero MB Z370 | Samsung M.2 NVMe 500GB and 1TB | Samsung SSD 500GB x2 | Toshiba HDD 1TB | WDC HDD 1TB | Corsair H115i Pro | 16GB DDR4 3600C17 | Windows 10
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