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Pluto7777

RTX 2080 not detected

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Posted (edited)

As suggested here at forum, yesterday  i swapped my MSI GSX980ti with MSI RTX2080ti, the fancy colored led show in running , but my PC does not detect this card ! In device man, only the motherboard gpu comes up. I followed instructions to first run DDU and after that install latest NVDIA driver for this card, but this is not possible, download driver OK, but cannot install as system keeps on responding that installation is impossible due to missing card ?? So i am running in circles now. PC is W10  i7  PSU 650 watts. Any help pse ?

Edited by Pluto7777

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Are you sure that the new card is properly seated on the motherboard? Correct cables attached? Sorry if this sounds patronising, but I just want to be sure that you have checked the basics first!


Christopher Low

UK2000 Beta Tester

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41 minutes ago, Pluto7777 said:

As suggested here at forum, yesterday  i swapped my MSI GSX980ti with MSI RTX2080ti, the fancy colored led show in running , but my PC does not detect this card ! In device man, only the motherboard gpu comes up. I followed instructions to first run DDU and after that install latest NVDIA driver for this card, but this is not possible, download driver OK, but cannot install as system keeps on responding that installation is impossible due to missing card ?? So i am running in circles now. PC is W10  i7  PSU 650 watts. Any help pse ?

I had the same some years ago. BIOS update necessary? Try this

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All dépend wich msi you installed!

I am looking for a rtx 2080 ti too, maybe msi gaming trio x but i read the psu for this card should be 750w but certain 750w psu cant power this card

Maybe it s your problem


Frédéric Giraud

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Definitely make sure it is seated all the way in the pcie slot and make sure all power cables are properly attached. If that doesn’t work you should try it in another pc if possible. If it still doesn’t work you should RMA the card.

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Posted (edited)

Have you connected all power to the card there are 3 plugs all must be powered or it will not work or show see my sig.

PS going from a 10 series MSI GPU I had to add another power lead not a problem I have a modular PSU and just plugged another one in.  

Edited by G-RFRY

i9 10900K\ASUS APEX MB \ MSI RTX 2080Ti GAMINGX TRIO \ M.2  Samsung 970 EVO Plus 1TB C Drive \ 2+1TB Samsung 850 EVO \ 2TB BarraCuba \ 32GB G.SKILL Z DDR4 3600MHZ \ Windows 10 Home\ ASUS 28" 4K monitor\ 4TB Portable Drive\P3DV5

Raymond Fry.

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If you want more support post in the Avsim Hardware forum..


Gerard

7940x ( 14 cores ) : 8 cores @ 4.8 - 6 cores @ 4.0 Ghz - Gigabyte X299 Gaming 7 - 32 Gb G.Skill Trident Z 3200Mhz Cl 14 - Gigabyte GTX 2080 TI Windforce OC @1920 Mhz - 1x SSD M2 1800/1800 2TB - 2x  Sata 600 SSD 500 Mb - Thermaltake Level 10 GT case - EKWB Extreme 240 liquid cooling set push/pull - 2x 43” Sony 4K tv's in NVSurround

8700K : all 6 cores @ 5.0 GHz - Asus ROG 370 - 16 Gb 4000 MHz @ 3600 Mhz - Gigabyte GTX 2080 Windforce OC @ 1900 Mhz - 1x SSD M2 1800/1800 2TB - 2x  Sata 600 SSD 500 Mb - 1x 55” Sony 4K tv

My flightsim vids :  https://www.youtube.com/user/fswidesim/videos?shelf_id=0&sort=dd&view=0

 

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Here is our power supply recommendation:

  • GeForce RTX 2080 - On your average system we recommend a 600 Watt power supply unit.
  • GeForce RTX 2080 Ti - On your average system we recommend a 650 Watt power supply unit
  • SLI - On your average system we recommend to add 275 Watts on the above values. if you plan to tweak/OC, add another 100 Watts.

If you are going to overclock your GPU or processor, then we do recommend you purchase something with some more stamina. Also, at half the PSU load (50% usage) your PSU is the most energy efficient. There are many good PSUs out there, please do have a look at our many PSU reviews as we have loads of recommended PSUs for you to check out in there. Let's move to the next page where we'll look into GPU heat levels and noise levels coming from this graphics card.


Luke Pype

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Problem solved. Very poor manual. MSI install manual shows drawing with only 6 pole and 8 pole connector. It speaks about connecting 1 x 6 pole cable and 1 x 8 pole cable.  This is NOT correct as card is equipped with 2 x 8 pole and 1 x  6 pole connector. There is NO information in the manuals about these 2 eight pole connectors that must be BOTH connected, They do not use product specific manuals. Unsatisfied !

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1 hour ago, Pluto7777 said:

Problem solved. Very poor manual. MSI install manual shows drawing with only 6 pole and 8 pole connector. It speaks about connecting 1 x 6 pole cable and 1 x 8 pole cable.  This is NOT correct as card is equipped with 2 x 8 pole and 1 x  6 pole connector. There is NO information in the manuals about these 2 eight pole connectors that must be BOTH connected, They do not use product specific manuals. Unsatisfied !

Read my post again all 3 connections need to be powered.


i9 10900K\ASUS APEX MB \ MSI RTX 2080Ti GAMINGX TRIO \ M.2  Samsung 970 EVO Plus 1TB C Drive \ 2+1TB Samsung 850 EVO \ 2TB BarraCuba \ 32GB G.SKILL Z DDR4 3600MHZ \ Windows 10 Home\ ASUS 28" 4K monitor\ 4TB Portable Drive\P3DV5

Raymond Fry.

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Posted (edited)

OK,  GRFRY , but when paying about 1400 euros for a card, the least i expect is a correct and updated manual for this RTX2080ti ! Not to include a manual with drawings from previous cards without the 2 x 8 pole connector (see online manual MSI RTX2080ti) ... poor, very poor service !

Edited by Pluto7777

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Seeing as it's right in the Power requirements and that the card does have 2 8 pin and 1 6 pin power connector you would think to plug them all in... Just sayin'


i7-8700K, 16gb DDR4 3200,  GTX1080Ti, Win 10, P3d V5x

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