I just created a custom pushback route at Godzone's NZCH (P3DV4.5, latest version of UGCX).  The whole sequence runs fine, until pushback is complete and the parking brake set.  The ramp agent disconnects the towbar, the tug backs away  - and then the agent just stands there.  I end up having to kill the process, otherwise I'll run him over when I start taxiing.

I have defined a pushback point in the route.  But I wonder if maybe it is too close to the route's final waypoint ?  Reason : the problem occurs when I push back a 772, but not when I push back a 738 in which case the procedure completes fine.  Any hints appreciated.

Yeah it's a known bug which I think they are working on ...happened to me a few times as well 

On 7/15/2020 at 5:21 PM, EmileB said:

I just created a custom pushback route at Godzone's NZCH (P3DV4.5, latest version of UGCX).  The whole sequence runs fine, until pushback is complete and the parking brake set.  The ramp agent disconnects the towbar, the tug backs away  - and then the agent just stands there.  I end up having to kill the process, otherwise I'll run him over when I start taxiing.

I have defined a pushback point in the route.  But I wonder if maybe it is too close to the route's final waypoint ?  Reason : the problem occurs when I push back a 772, but not when I push back a 738 in which case the procedure completes fine.  Any hints appreciated.

Does that happen every time?

On 7/19/2020 at 2:15 PM, byork said:

Does that happen every time?

Yes, consistently.  And I have now found the same issue at another airport (NZAA gate 3, airport included in ORBX's New Zealand North Island) and that is not a custom pushback route.  At both locations, pushback with the PMDG 772 does not complete, but with the PMDG 738 it does.
And to add to the mystery : at NZAA gate 28, the PMDG 772 pushback sequence completes correctly (that's a gate at the domestic terminal, not used for widebodied aircraft IRL)...🤨

Edited July 20, 20205 yr by EmileB
Additional finding

If you 'preview' the route, does anything look odd?

 

18 hours ago, byork said:

If you 'preview' the route, does anything look odd?

 

I have taken screenshots of the previews of the routes at NZAA gates B3 (which does not complete) and A28 (which does complete).  To me, the only difference between the two is that at gate A28 the pushback segment at the final heading is much longer (almost as long as the first segment "off the gate") than is the case at gate B3.  Unfortunately I can't paste them here but if you're interested in seeing them, let me know how I can get them to you.

It would be good if you could find a way to post them so Manual can see them.

Maybe upload them via WeTransfer and share the link.

 

That's a good idea.  I just uploaded an archive with the two screenshots.  Here is the link :
https://wetransfer.com/downloads/69d0b801388ed0c76efa4b94a17a896d20200721115557/9dfd8c4b77bb0d37904bb06b92ebdc2720200721115620/ee1140
BTW these are not custom routes and as mentioned, I was unable to edit them.  Hope Manual can make some sense out of this.

Hey Emile,

I saw the screenshots, seems not to be a problem. But I know what you are reporting, its similar to the B747. This is the PMDG 777 right?...I'll try to reproduce.

On 7/15/2020 at 3:21 AM, EmileB said:

The ramp agent disconnects the towbar, the tug backs away  - and then the agent just stands there.

Does the aircraft has a bypass pin configured?

Manuel

On 7/20/2020 at 11:38 PM, EmileB said:

NZAA gates B3 (which does not complete)

Question....what tug model are you using?...just asking to try using same tug model

Hi Manuel,

Yes the problem occurs with the PMDG B777, both the 200 and 300 models.  I use the Schopf tug for both aircraft and yes both have a bypass pin configured.

2 hours ago, EmileB said:

Yes the problem occurs with the PMDG B777, both the 200 and 300 models

Ok, I have the PMDG 777, in P3Dv4.5 HF 3, So I should be able to reproduce the issue, however, I did some tests but all finishes correctly the pushback sequence. What I'm thinking is in maybe if you could create a pushback route, which you could save it as custom route, then send me that custom route file, so I could some how, follow the same exact route as you follow that actually produces the issue, so I could debug it and see if I can reproduce then track down the problem from there. Do you know where the custom pushback routes are saved? (just asking ahead, ...if not I can guide you thru the place where the custom routes are saved in disk)

Manuel

On 7/24/2020 at 2:44 PM, Manuel82 said:

Ok, I have the PMDG 777, in P3Dv4.5 HF 3, So I should be able to reproduce the issue, however, I did some tests but all finishes correctly the pushback sequence. What I'm thinking is in maybe if you could create a pushback route, which you could save it as custom route, then send me that custom route file, so I could some how, follow the same exact route as you follow that actually produces the issue, so I could debug it and see if I can reproduce then track down the problem from there. Do you know where the custom pushback routes are saved? (just asking ahead, ...if not I can guide you thru the place where the custom routes are saved in disk)

Manuel

Hi Manuel,

Good idea.  As it happens, a couple of weeks ago I created a custom pushback route for NZCH Gate 34, which as it turns out also has the problem (pushback completes OK with the PMDG 737-600 NGXu but not with the PMDG 772 or 773).  I found the NZCH airport profile folder OK.  Here is the contents of the file Gate 34.INI :

[ParkingProfile]
marshallerdist=25
totalpbroutes=1

[PushbackRoute.0]
totalwpnts=5
tailhdg=122
nosehdg=302
pbnodeidx=3
routename=Facing west
waypoint.0=-43.48739572;172.54281297
waypoint.1=-43.48725821;172.54418065
waypoint.2=-43.48730955;172.54437134
waypoint.3=-43.48737752;172.54447800
waypoint.4=-43.48746477;172.54461199

Hope this helps.  Just be aware that as with my NZAA installation, this is an add-on airport, not a default P3D one (though by a different developer).

Hello EmileB; 🖐️😎

I am also having similar problem here in my system with the push back sequence for the PDMG 747 from all airports. Could you please tell me or point out the location (Path) where you have retrieved your data so I can get an idea where to go to get the data in my files so I can provide to the Techs and see what could be causing the problem??.🤔

v/r

Fernando R. 

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