I pre-ordered the Premium deluxe version.  I got a receipt, but not a download or anything. Should i have gotten a downloader?

 

I signed up at the forums, and they said I would get an e-mail to activate my account, but I haven't gotten anything.  Are the forums maybe not open until release date?

I got an email when I bought it which said this (below) and it had a clickable link on the email.

Hello, Thank you for shopping with us on 14 July 2020.

Any downloads you've bought, except pre-orders, are available now.

Order XXXXXXXXXX

I have that, but I can't do anything.  There is even an image that when I click it says an exe, but it won't let me save it anywhere.

Try this:

First up, try using the Microsoft Edge Browser (if you have Windows 10, it'll be on your start menu), some other browsers don't like the coding on the MS store website. Go to the MS web store and make sure you are signed in (top right). Go to payment and billing up at the top, and on the drop down from there, choose order history. When you see your MS order, click on it and that should take you to a page with an install button. Click that and away you go. Note that your device (PC) has to be registered with your MS account to install Flight Sim, you can do that on the same site.

Edited August 14, 20205 yr by Chock

No, nothing I do works.  It won't let me sign in, won't let me add a device.  I just keep going in circles.

What happens if you open your Microsoft Store?  Can you sign in with the same login you used to buy?

Yes, i am logged in with the same account.

It is in your MS store account.

https://www.flickr.com/photos/154944674@N05/50212245497/in/dateposted-public/

Then in your start Menu after install but will not work till Phil throws the switch.

Edited August 14, 20205 yr by G-RFRY

Yes, i can see that it's there.  But I can't add my pc to the ms account.   And now when I click order history it gives an error. 🙄

 

It says follow the setup instructions on the pc, then sing in after setup.  I don't have those instructions.  I have tried going to settings and choosing to use an ms account, that does nothing.

Edited August 14, 20205 yr by andyjohnston.net

46 minutes ago, G-RFRY said:

It is in your MS store account.

https://www.flickr.com/photos/154944674@N05/50212245497/in/dateposted-public/

Then in your start Menu after install but will not work till Phil throws the switch.

My eyes are burning and my OCD ticks cause of all those cluttered Icons on the desktop! ><

21 minutes ago, mullvaden83 said:

My eyes are burning and my OCD ticks cause of all those cluttered Icons on the desktop! ><

And my 70 year old eyes don't have a chance of reading that text, even with straining.

Hook

58 minutes ago, LHookins said:

And my 70 year old eyes don't have a chance of reading that text, even with straining.

Hook

My 76 year old eye`s don`t have a problem 😁. 

PS a screenshot will never be the same as the real screen, and i run everything in 4K you don`t buy a dog and bark yourself.

Edited August 14, 20205 yr by G-RFRY

Contacted Microsoft, and of course as soon as I did everything started working...

Sigh...

2 hours ago, mullvaden83 said:

My eyes are burning and my OCD ticks cause of all those cluttered Icons on the desktop! ><

That's positively minimalist compared to mine. 🤣

Edited August 14, 20205 yr by Chock

Filthy. Utterly filthy! 😁