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On reinstall of MSFS 2020 my hangar is empty

Featured Replies

I have been flying MSFS 2020, since Aug. 2020. My system was running better than I could imagine. I purchased an MSFS 2020 Standard addition via XBOX Game Pass in Aug. of last year. Just before Thanksgiving my SSD (With MSFS 2020 Standard Edition installed on it) died.  The tech didn't get the system back up and running tilll after New Years.

While I was downloading MSFS 2020 at 1.4 GB I got an Eror 50%.  I was given the option to either Resume the download or Cancel the download. I Resumed the download. After about 5 hr. and 104 GB of programs and suggested updates.

When I started MSFS 2020, I went directly to my hangar to take out the ION A5.  There were no aircraft there. I went to the marketplace thinking that they would have the aircraft in a free download.  Not so.  I ended up with the Cessna 152, which I really like a lot.  What gives?  Has anyone had this problem or do ay of you have any ideas of how to contact anyone that may be able to help me? I like to fly GA and so the MSFS 2020 Standard Editon  had all the aircraft that I really enjoy flying.

I want to thank you all in advance for any help or advice you can give me.

  • Moderator

Usually when this happens, you will find your aircraft in your content - just download them again.

 

RIG#1 - I9 14900K MSI Pro z790 RTX 5070Ti
40" 4K Monitor 3840x2160 

Happens to me all of the time I reinstall MFS.

I bought the Aerosoft dvd version, install from there, then I use a backup of the last version I had installed, and update from there.. Usually I get fewer than my standard version aircraft, then as vgbaron suggests I go to the Content Manager and fetch everything lacking.

Flying gliders since 1980

Flightsimming since 1992

AMD Ryzen 5600x, 32GB RAM, GPU Nvidia RTX 3060 Ti 8 GB, 1 TB and 500 GB nvme2 SSD drives, HP 27" 60Hz LED monitor @ 1920x1080, T16000, Hotas from old X52 Pro, Saitek Combat Rudder Pro (2010 model)

The only way to avoid having to download content again is to back up your msfs Store folder folder so that you can restore all the contents after a full re-install. When I did a full OS & MSFS install this happened to me. Since I had a back-up all I did was copy and paste the online content folder and I was done.

MSFS

thanks!  is there a folder that contains the logbook that could also be backed up ?  

rgds, JB

9800x3d, ASUS TUF x870, 64GB G.Skill DDR5, MSI Ventus 4080, HP Reverb G2 VR, FlyVirtual.net, Private Pilot SEL rating, subLogic FlightSim 1983 & every release since

 

1 hour ago, joby33y said:

thanks!  is there a folder that contains the logbook that could also be backed up ?  

Setting & logbook stuff is kept on the server. You should be ok with that. However, don't worry too much about the log book. It sometimes acts up and doesn't record the time properly. No big deal.

MSFS

  • Author

Thank you guys. I've been flight simming for quite some time. But, MSFS 2020 has me spooked.

Looking forward to seeing you all in the sky sometime.

  • Administrators

Can I also suggest that very few of us are that visually impaired.  Try to not use such big fonts as your first post!

Charlie Aron

AVSIM Board of Directors-ADMIN/Moderator-Registrar

Just going to run a Chromebook and not upgrade to a Windows computer. Too many problems with the new Sims! 😱
Trying to keep peace and harmony and the will of Landru on the site seems to be a full time job!

                          images (1) (1).jpeg

  • Author

I'm sorry to bother you guys.  Where is MSFS 2020 stored on the SSD? I let the sim install in it's default location.  I've looked all over my C; drive and I can't find the directory.

When you say check your CONTENT and reload your aircraft, are we talking about accessing this from within MSFS 2020 Marketplace, or on my SSD?

When I downloaded and installed MSFS 2020 last week, I originally had no aircraft in my hangar. I was presented a list of aircraft, but the options were "BUY and Download", I didn't want to buy what was supposed to be included in my subscription. When I went back to world map I had the TBM930 and the Cessna 152. I have been unable to find this list again.

I am unable to find MSFS 2020 on my SSD.  It doesn't even show on the Uninstall programs list in the Programs Unintall list.

Sorry to be a pest, I just want to get my planes parked in the hangar.

Thanks for being patient and so helpful.

  • Administrators

@Spiroman-66   

For the Windows Store install:

C:\Users\[Your User Name]\AppData\Local\Packages\ Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\

For the Steam install:

C:\Users\[Your User Name]\AppData\Local\Packages\

Microsoft.FlightDashboard_8wekyb3d8bbwe\LocalCache\Packages\

Important: Windows 10 by default hides the “AppData” folder, so you will have to go to “View” in the menu of File Explorer, and select “Hidden items” so as to see it.

Charlie Aron

AVSIM Board of Directors-ADMIN/Moderator-Registrar

Just going to run a Chromebook and not upgrade to a Windows computer. Too many problems with the new Sims! 😱
Trying to keep peace and harmony and the will of Landru on the site seems to be a full time job!

                          images (1) (1).jpeg

8 hours ago, DJJose said:

Setting & logbook stuff is kept on the server.

Thx!  ok, so does the logbook restore itself after the sim is re-installed ?  

rgds, JB

9800x3d, ASUS TUF x870, 64GB G.Skill DDR5, MSI Ventus 4080, HP Reverb G2 VR, FlyVirtual.net, Private Pilot SEL rating, subLogic FlightSim 1983 & every release since

 

21 hours ago, Spiroman-66 said:

I have been flying MSFS 2020, since Aug. 2020. My system was running better than I could imagine. I purchased an MSFS 2020 Standard addition via XBOX Game Pass in Aug. of last year. Just before Thanksgiving my SSD (With MSFS 2020 Standard Edition installed on it) died.  The tech didn't get the system back up and running tilll after New Years.

While I was downloading MSFS 2020 at 1.4 GB I got an Eror 50%.  I was given the option to either Resume the download or Cancel the download. I Resumed the download. After about 5 hr. and 104 GB of programs and suggested updates.

When I started MSFS 2020, I went directly to my hangar to take out the ION A5.  There were no aircraft there. I went to the marketplace thinking that they would have the aircraft in a free download.  Not so.  I ended up with the Cessna 152, which I really like a lot.  What gives?  Has anyone had this problem or do ay of you have any ideas of how to contact anyone that may be able to help me? I like to fly GA and so the MSFS 2020 Standard Editon  had all the aircraft that I really enjoy flying.

I want to thank you all in advance for any help or advice you can give me.

how did you uninstall the program 1st? if you just went to the uninstall feature in MS10 you didn't uninstall it completely as it 'leaves' part of itself behind I understand. look for a YouTuber that is a MSFS2020 expert basically and he did a reinstall to a new folder other than default and explains the 'stuff' left behind you don't realize.

I want to upgrade the processor, motherboard and RAM of my PC . MSFS 2020 and Preapr3d 4.5 ( with Payware like PMDG,FSL, Aerosoft. Flightbeam, Flytampa etc)  are installed on a dedicated SSD. I have a Windows 10 Pro edition the license being linked to my Microsoft account ( free upgrade from Microsoft 7 Ultimate DVD edition). I would very much appreciate if some one could enlighten me on how to do the transition properly without landing up in trouble with regard to Software license agreement etc. Thanks in advance.

3 hours ago, Spiroman-66 said:

When you say check your CONTENT and reload your aircraft, are we talking about accessing this from within MSFS 2020 Marketplace, or on my SSD?

 

The Content manager is available under your profile from the main menu.

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