WE could not sign you in to xbox live   error ox80004oo5  I have never had this before  bought from microsoft store deluxe version am running 1.19  with all updates in past loaded with no errors any help thanks in advance

1 hour ago, denny said:

WE could not sign you in to xbox live   error ox80004oo5  I have never had this before  bought from microsoft store deluxe version am running 1.19  with all updates in past loaded with no errors any help thanks in advance

Probably temporary.. try again.

Have tried to open 9 times from 7 am to 3pm today always same message.  Have never had problem with msfs , has always run great

Never any need to reinstall no ctds. have high power components  first problem ever have deluxe edition purchased from microsoft store in august last year thanks for any suggestions     Dennis

2 hours ago, denny said:

WE could not sign you in to xbox live   error ox80004oo5  I have never had this before  bought from microsoft store deluxe version am running 1.19  with all updates in past loaded with no errors any help thanks in advance

The Error 0x80004005: Unspecified error might be due to a corrupted system file. As such, the System File Checker, which repairs corrupted system files, might resolve the Unspecified error.

You can utilize SFC in Windows as follows:

1. Open the Command Prompt as an administrator by pressing the Windows key + X hotkey and selecting Command Prompt (Admin).
2. First, input DISM.exe /Online /Cleanup-image /Restorehealth to run the Deployment Image Servicing and Management tool in Windows.
3. Then run the SFC scan by entering sfc /scannow in the Prompt and pressing Return.

The SFC scan might take about 20-30 minutes to complete. Restart your desktop or laptop if the scan does repair a file.

...jim

Can you run the XBox app and sign in/out?

Many, many, many of us are experiencing occurrences like this from time to time.  It is not time to take drastic steps like a total reinstall or worse yet a total fresh Windows install.  Most of these have proved to be either temporary server issues, or frustrating log in scenarios!.  Have you installed the xBox app on your computer?  Depending on the source for  your purchase you may need to also install and sign in to the Microsoft Store app.  For both of these this does not mean signing in to the respective web sites.  It instead means installing the respective PC apps and signing in to both.

Cumbersome and highly frustrating.  In IMHO totally unwarranted!  But beginning recently required. Hope these steps resolve the issue(s).

Edited October 5, 20214 yr by fppilot

Fellows  i am signed in to xbox game pass and all other games run fine . Jim i completed all your suggestion. no errors all good on all my drives. i have 3  ssd drives drive e only has msfs on it.shows 724 gb free. c drive where user location msfs cfg files are located has 269 gb free. no errors. msfs goes to opening launch then just gives me that error message mentioned above. I have cloed and reopened my computer a number of times everything is all good in mysearching for any errors or anything in the xbox game files. This is first time any problem with msfs from over a year ago when purchased. I will wait until wednesday and see if any changes if not the only alternative i see is delete the msfs and reinstall . Guys what a pain

3 minutes ago, denny said:

 This is first time any problem with msfs from over a year ago when purchased. I will wait until wednesday and see if any changes if not the only alternative i see is delete the msfs and reinstall . Guys what a pain

Did you try the XBox app?

yes  i have tried everything something weird i just looked at e drive and msfs is no longer there ?????? When i go to microsoft store it says i own this product when i select run it says cant run at this time. It seems to me it is no longer on my computer but it shows on my start menu. never seen anything like this.  it has just gone? microsoft store will not download . just states i own but when select run or download it will not do either. my e drive positively no longer has msfs on it now shows as 34gb being used . the entire msfs is just gone never seen anything like this and it will not let me download at the store. have no idea whats going on.  Will advise after i try again wednesday

1 hour ago, denny said:

Fellows  i am signed in to xbox game pass

 

3 hours ago, fppilot said:

Have you installed the xBox app on your computer?  Depending on the source for  your purchase you may need to also install and sign in to the Microsoft Store app.  For both of these this does not mean signing in to the respective web sites.  It instead means installing the respective PC apps and signing in to both.

I repeat my previous post. Is xbox game pass the same as the PC xbox app?  And have you installed and signed into the MS Store App.  Not the web site, instead the downloaded app?  Please confirm! Difficult to discern why either could not be downloaded and run.  Have no idea that this is actually your issue, but still there appears to be a disconnect on understanding.

I cannot unfortunately apologize for MS that it is all this cumbersome.  But I have shared your frustration!

Edited October 6, 20214 yr by fppilot

You don't use Macrium or some other similar software? If you had your problem would probably be a distant memory. 

I backup my system every couple of days. I think there was a similar problem (MSFS gone from computer) a couple of days ago after Win11  update. 

Have you recently installed Win 11?

noels7

Have not installed windows 11. At microsoft store where i purchased in july last year states i own the deluxe version and says play.  will not let me download. on my e drive where was located no files all have disappeared on c drive under user packages where all cfgs were located does not show up. when i go to microsoft store says i own and says press play. when i press play i get this message Cant sign you inyo xbox live. when i open xbox am showing my avator and states i sm signed in. in conclusion it seems all microsoft deluxe flightsimulator is not anywhere on my computer and microsoft store wiil not allow me to download eve though i paid $119.99on 7/13/2020 order 5304517938. have tried to contact microsoft for support no response. i dont know what i can do next ?

No way to get a refund i sure do not want to rebuy. have been simming for over 20 years  and have many other flight sims i own but this has got me stumped     Dennis

5 hours ago, denny said:

i dont know what i can do next ?

If you go to Windows Settings/Apps/MSFS/Advanced Options, can you Repair, or Uninstall?

Can not repair. yes to uninstall on c drive user dennis app data local packages microsoft. flightsimulator etc  but when select uninstall the computer does not uninstall  that package just stays there reset computer go back there and it never uninstalled Damest thing i have ever experienced.  Feel positive it is something going on with Microsoft. Until now i have had no problems but on avism and other sites i have seen plenty of other simmers having real headaches with this sim . will contact microsoft by phone for support thursday even if have to wait hours to talk to someone. on line support was no help at all today Thanks for trying to help truely appreciated.  Dennis

I had same problem. Lost everything and couldn't download program. Tried all solutions offered to no avail. Finally found the following from a Microsoft Community member which worked for me.

It seemed to me that logging into Xbox.com did the trick. 

Gamepass PC error code 0x80004005

Hi, YousefFetouh
How are you? Welcome to the Microsoft community!
My name is Juliana, I'm an independent advisor, I'm here to help you in the best possible way.

First, I suggest you follow the steps below so that we can resolve the error.

Step 1
1. Go to Xbox.com and click Sign In.
2. If there are problems with your account, the instructions will help to resolve them. If you can't go beyond the login screen, select Forgot my password and follow the instructions.

Step 2
1. Click the Windows + I keys
2. Click on Time and Language
3. Under Date & Time, verify that the Set time automatically setting is turned on.
If the error still persists, go to step 3

Step 3
1.Click the Windows + I keys
2.Click on Accounts
3. Browse to the Microsoft account you used to sign in to the Xbox app and select Remove.
4. Then go back to Xbox app and reconnect with the Microsoft account you just removed.

If the error still persists, please let me know.
I await news, I hope I have helped!