msfs newbi help

[rooster hancock 2003 38]

Hi All.

Well, I've finally given in and bought MSFS 2020 premium delux addition.

It took me about 6 hours to get it onto my machine but here's the bummer. Every time I try to start it, it hangs on searching for updates and does'nt move on. Before coming here I have tried various problem solvers that I researched on line but no joy.

Pleeeease can someone help me with this.

Thank you.

Malcolm Hancock

[KUFFU 0]

Try running in administrator mode.  I need to do that whenever there are updates.

[rooster hancock 2003 38]

Hi Kuffu.

Thanks for your reply but done that already I'm afraid, I always do run these things in admin mode. Any other thoughts welcome anyone.

[David Mills 4,773]

The development team just released a new update to the current beta late yesterday. It could be that the servers were just overloaded. When I attempted to update my current version yesterday, the process behaved very oddly. I know you're probably not on the new beta, but I suspect the same servers are involved. The problem you've described is not uncommon at all in times of version transition.

[Shack95 2,658]

I had the same problem after having left a Beta a few months ago. I solved it by uninstalling and reinstalling the sim. I haven’t had the problem ever since. But if it takes you 6 hours to install the sim, I‘d probably wait until somebody comes up with a better solution.

Edited August 27, 2022 by Shack95

[David Mills 4,773]

I don't suppose it could be some anti-virus or firewall issue?

By the way, I'm sure I speak for many here that we're very glad you purchased the sim! Once these initial frustrations are overcome, you're going to thoroughly enjoy MSFS.

[psolk 3,040]

Hi Malcolm and welcome.  How did you purchase?  Steam or MS Store?  Is it possible something is being prompted to download in the background?  Can you alt-tab and see another window in the background?

Do you have the XBox gaming app or MS Store?  Do either of those show an update pending?

 

[rooster hancock 2003 38]

Hi again all.

I will check my virus settings David and report back,(I don't use any third party AV just windows own). Hello psolk. I purchased the 10 disk boxed version from aerosoft. Guys, just to let you know I'm 66 and not to tech savy so I may need to be lead along a bit when resolving problems. Sorry about that! psolk can you tell me more about downloading stuff fro the MS Store please. Thanks

[David Mills 4,773]

At 66, you're one of the younger members of this forum.

[rooster hancock 2003 38]

😂 Don't feel it!!!

[Bert Pieke 7,585]

17 minutes ago, rooster hancock 2003 said:

can you tell me more about downloading stuff fro the MS Store please.

Search for Store in the Windows search window, bottom left on your Windows task bar.

If you go there and choose "Library", again bottom left, you should find that Flight Simulator shows as "owned"

Now, you can go to "get updates" top right and see if there are any ready to install.

[Fizzelle 66]

I've always found that this sort of error is overcome by updating it solely from the XBOX App. It seems to connect more reliably to the MS servers.

[Bert Pieke 7,585]

1 minute ago, Fizzelle said:

I've always found that this sort of error is overcome by updating it solely from the XBOX App. It seems to connect more reliably to the MS servers.

Maybe you can provide a step by step tutorial on how to accomplish this.. much like the store tutorial above.. 😉

[rooster hancock 2003 38]

Thank you Bert Will give it a try and come back.

[Fizzelle 66]

8 minutes ago, Bert Pieke said:

Maybe you can provide a step by step tutorial on how to accomplish this.. much like the store tutorial above.. 😉

Try this first:

Make sure the Xbox Services are running automatically.

In the Windows search bar, type “Services”

Select “Services”

Scroll down to the bottom. Double-click on each entry for Xbox and make sure none of those services are disabled or set to manual. Set everything to “Automatic”.