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Marketplace is currently unavailable and also can't access Content Manager.  Anybody know what gives here?

Jim

Usually that means you've dropped offline.  Check your settings and see if online mode has been turned off.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro
Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case

Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090
Samsung 55" JS8500 4K TV@60Hz,
3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU
Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro
PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box

Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090
Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus,
TM TCA Officer Pack
, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case

22 minutes ago, planenut said:

Marketplace is currently unavailable and also can't access Content Manager.  Anybody know what gives here?

Jim

It happens once in a while after purchasing or when gaming services go offline. Usually restarting MSFS2020 cure it

Life time flight sim enthusiast, current airplane owner 172P (past C182F). FAA CP/IR ASEL/AMEL, FI ASEL

My System: AMD Ryzen 9 9950X3D , MSI X870 GAMING PLUS, 64G RAM, ASUS RTX5090, 4T SSD

Put my hands on (pic/dual/given)

7GCAA, 8KCAB, BE24, BE76, BE35-C33, BE35, C150, C152, C172B/N/P/R/SP, 182F, M20E,M20C, M20J, AT6(SNJ4), PA28-140,PA28-151, PA28-161,PA28-181,PA28RT-201,PA28R-180/201T, PA24-250, PA32-300R, PA44, AC114, YAK-18T, YAK-52, SR22

 

  • Author

Hey Bob,

You nailed it.  Was off line - how, I don't know.  It always amazes me how settings change on their own.  Working good now.  Thanks for your help.

Jim

I am trying to install some updates but the content manager keeps resetting itself before the update is complete and then starts from scratch again. 🤬

Johan Pienaar

 

1 hour ago, pinepix62 said:

I am trying to install some updates but the content manager keeps resetting itself before the update is complete and then starts from scratch again. 🤬

Same here. It keeps resetting and then says installation failed.

Intel Core i9 13900K, NVidia RTX 4090 FE, Corsair Vengeance DDR5 64GB@6000MHz, Samsung 990 Pro 2TB NVMe M2, Asus OLED PG42 UQ

2 hours ago, pinepix62 said:

I am trying to install some updates but the content manager keeps resetting itself before the update is complete and then starts from scratch again. 🤬

Avast anti-virus used to cause this on my PC. Disabling Avast it during updates cured it.

[email protected] - ROG Strix Z790-E - 2X16Gb G.Skill Trident DDR5 6400 CL32 - MSI RTX 4090 Suprim X - WD SN850X 2 TB M.2 - XPG S70 Blade 2 TB M.2 - MSI A1000G PCIE5 1000 W 80+ Gold PSU - Liam Li 011 Dynamic Razer case - 58" Panasonic TC-58AX800U 4K - Pico 4 VR  HMD - WinWing HOTAS Orion2 MAX - ProFlight Pedals - TrackIR 5 - W11 Pro (Passmark:12574, CPU:63110-Single:4785, GPU:50688)

Had this yesterday, too. Found this document

https://flightsimulator.zendesk.com/hc/en-us/articles/360017006900-How-to-fix-a-grayed-out-Marketplace-tile#:~:text=To fix this issue%2C simply,sign out%2Fsign in again.

which brought me back online again.

The puzzling thing is all Xbox Services were reported okay at this point, so it must have been an issue on my end?

Kind regards, Michael

Intel i7-13700K / AsRock Z790 / Crucial 32 GB DDR 5 / ASUS RTX 4080OC 16GB / BeQuiet ATX 1000W / WD m.2 NVMe 2TB (System) / WD m.2 NVMe 4 TB (MSFS) / WD HDD 10 TB / XTOP+Saitek hardware panel /  LG 34UM95 3440 x 1440  / HP Reverb 1 (2160x2160 per eye) / Win 11

I logged a request with the support team and they suggested the following:

Thank you for contacting Microsoft Flight Simulator Support today.
Go to your Sim installation location and manually delete all the files associated with the package and try again.
All marketplace content can be found inside "Official" folder.

I had no idea where to find the offending files but when I tried to run the update again just now it worked just fine. I suspect that the problem was on the MS side.

Johan Pienaar

 

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