So I'm totally at a loss here. The game gets stuck on the loading screen where it has the credits to 2024 Microsoft Corporation. All rights reserved, etc... It's there that it freezes. I've tried all the recommendations on Google, ie: Time and Date settings, looked in a folder called etc., logged off the network, then relogged, Insured current Nvidia driver is in, Uninstalled and reinstalled. Been playing the game for 2 years now with no problems. Haven't played in over 2 weeks. I don't see where they are having any server issues at this time. Any suggestions, or has anyone else reported server issues. Thanks for your replies in advance.

Submit a ticket at the source: https://www.flightsimulator.com/

Good luck.

dd

8 hours ago, Jeff D said:

So I'm totally at a loss here. The game gets stuck on the loading screen where it has the credits to 2024 Microsoft Corporation. All rights reserved, etc... It's there that it freezes. I've tried all the recommendations on Google, ie: Time and Date settings, looked in a folder called etc., logged off the network, then relogged, Insured current Nvidia driver is in, Uninstalled and reinstalled. Been playing the game for 2 years now with no problems. Haven't played in over 2 weeks. I don't see where they are having any server issues at this time. Any suggestions, or has anyone else reported server issues. Thanks for your replies in advance.

You emptied your Community folder, right? 

And if MSFS doesn't load, you should have been offered an option to run it in safe mode. If you weren't offered the option to run MSFS in safe mode, you may want to look up how to force MSFS into safe mode.

Edited March 8Mar 8 by abrams_tank

Can you run Task Manager and see if "Gaming Services" has more than one instance running at the same time. 

Example ===>>> Gaming Services (2) .... select it and tell it to "End Task"... reboot and restart MSFS 2024

 

- Don

12 minutes ago, Flameout01 said:

Can you run Task Manager and see if "Gaming Services" has more than one instance running at the same time. 

Example ===>>> Gaming Services (2) .... select it and tell it to "End Task"... reboot and restart MSFS 2024

 

- Don

thought if you shut down the pc or restart the pc it will end any serves thats running

4 hours ago, abrams_tank said:

You emptied your Community folder, right?

no need to empty ones community folder, just need to rename the folder, once problem is solved just rename  it back again

15 hours ago, Jeff D said:

So I'm totally at a loss here. The game gets stuck on the loading screen where it has the credits to 2024 Microsoft Corporation. All rights reserved, etc... It's there that it freezes. I've tried all the recommendations on Google, ie: Time and Date settings, looked in a folder called etc., logged off the network, then relogged, Insured current Nvidia driver is in, Uninstalled and reinstalled. Been playing the game for 2 years now with no problems. Haven't played in over 2 wee

**Can you run Task Manager and see if "Gaming Services" has more than one instance running at the same time. 

Example ===>>> Gaming Services (2) .... select it and tell it to "End Task"... reboot and restart MSFS 2024**

Yes, there are 2 instances of Gaming services running in task manager. I try to end task, but within a few seconds 2 instances start running again.

And yes, guys, the community folder is empty. Just before this started happening, I removed the GPU to access an NVME slot. Is it possible i've somehow damaged the GPU? I ran Furmark for 30 minutes last night and all seemed well

Make a copy of your user.cfg and then delete it from system. Then start 2024 again and let it build another one.

51 minutes ago, Jeff D said:

Is it possible i've somehow damaged the GPU?

The your problem would not be the sim not starting, it would be a pc crashing whenever you put load on it.

45 minutes ago, Bigmack said:

Make a copy of your user.cfg and then delete it from system. Then start 2024 again and let it build another one.

So I deleted a file in LocalCache called FlightSimulator2024.CFG I assume thats the one you wanted me to delete. The game then loaded ok and looked to run normally. I then exited out of the game and reloaded. The freeze started happening again.

2 hours ago, Jeff D said:

And yes, guys, the community folder is empty. Just before this started happening, I removed the GPU to access an NVME slot. Is it possible i've somehow damaged the GPU? I ran Furmark for 30 minutes last night and all seemed well

Yes. It can be hardware related, since you removed your graphics card and when you reinserted it, something changed.  Can you run other 3D games? If you have other games, try running them as well.

So I reinstalled Call of Duty BlackOps and it also froze when loading. This is not good

 

12 minutes ago, Jeff D said:

So I reinstalled Call of Duty BlackOps and it also froze when loading. This is not good

 

Can you uninstall your Nvidia drivers, shut down computer, reseat Video card, boot into BIOS and check if BIOS see your installed video card and it's selected as the one you want to use and not the onboard video if it's built into motherboard. Then boot back into windows, it should load the default Nvidia drivers. Try starting 2024 again, if it loads okay, then update your drivers again with the latest nvidia WHOL driver set. when loading select advance options and choose to remove all older drivers before install. reboot computer and try 2024 again.

Seems overkill to fiddle with the drivers. Simply reseating the GPU should be enough.