Received by e-mail today, March 9, 2009"Thank you for taking time and replying back to us. I appreciate your co-operation.Richard, let me inform you that we have not stopped the support for Flight Simulator X and there should be a next version of FSX shortly. The feedback provided by you has been already forwarded to the product development team. Hopefully, they would add it in the next version of FSX.We once again appreciate your efforts and interest in sharing your concerns with us. We are happy to have such a great customer like you who always provide us such a great feedbacks and help us to improve our products.Please let me know if there is anything else we could assist you with. It is our pleasure to be of assistance.Thank you for using Microsoft Games Online Support."What do you make of that except that I am a great customer??!!

... a next version of FSX shortly. The feedback provided by you has been already forwarded to the product development team. Hopefully, they would add it in the next version of FSX.

that on-line tech support's canned answers have not yet been updated to reflect the current status of FS's future development. :( :( :( B) --

Most likely here-say!

they are in India probably, what do they know about fs development? its typical comments by customer support people just so you don't respond back yelling at them for a messed up product

To me, it looks like the person who answered doesn't even know what FSX is. :(

Hopefully, they would add it in the next version of FSX.

HUH?That says it all.They're mistaken - there is no "next version". Get used to the view of the tail of the Lear 45 in the FSX Missions - that's your FS11.Best regards,Robin.

HUH?That says it all.They're mistaken - there is no "next version". Get used to the view of the tail of the Lear 45 in the FSX Missions - that's your FS11.Best regards,Robin.

There is a new flight simulation game in development.Check this out:http://forums1.avsim.net/index.php?showtop...p;#entry1547306 <--Phil Taylor even confirmed that there is a new Flight Simulation group back at Microsoft, and they are working on a project. Even before Phil Taylor wrote that blog post, everyone knew that Flight Simulator was not dead, because of Microsoft's job listing, and Paul's blog post saying that he was back at Microsoft.http://forums1.avsim.net/index.php?s=&...t&p=1547912http://forums1.avsim.net/index.php?s=&...t&p=1547724...and to everyone. Don't even think about FS coming out on the xbox, because its NOT GOING TO HAPPEN!:http://forums1.avsim.net/index.php?s=&...t&p=1544799

Not quite sure why there even is a MGS support number, the only support that games get are for installation/activation issues :-> And its clear that his answer, that a new FSX was coming, would obviously be wrong even if the ACES team hadn't been shut down, since the next one wouldn't be called FSX :->Tim

Not quite sure why there even is a MGS support number, the only support that games get are for installation/activation issues :-> And its clear that his answer, that a new FSX was coming, would obviously be wrong even if the ACES team hadn't been shut down, since the next one wouldn't be called FSX :->Tim

Sounds more like a generic "insert customer name here and hit send: type of thing, I have called tech support twice with registry issues, once in teh USa which was great and once to India which was brutal to say the least with the language barrier.