August 13, 201411 yr i have been using the NGX for sometime now and i have registered it but when i go to select my plane this comes up - https://www.dropbox.com/s/1at6xvb77ip76o9/Untitled.png Vernon Howells
August 13, 201411 yr Looks legit seen that before with pmdg products Wayne such Asus Hero Z690, Gigabyte Aorus Master 5080, I914900K, Kraken 360 AIO CPU Cooled, 96 GIGS Corsair DDR5, 32 Inch 4K by 3
August 13, 201411 yr Moderator That's perfectly normal. It's to ensure all purchases are legitimate. Ray (Cheshire, England). System: P3D v5.3HF2, Intel i9-13900K, MSI 4090 GAMING X TRIO 24G, Crucial T700 4Tb M.2 SSD, Asus ROG Maximus Z790 Hero, 32Gb Corsair Vengeance DDR5 6000Mhz RAM, Win 11 Pro 64-bit, BenQ PD3200U 32” UHD monitor, Fulcrum One yoke, Fulcrum Throttle Quadrant. Cheadle Hulme Weather website.
August 13, 201411 yr Author ok and when i go to select the ng i get a CTD i have entered my key 5 times and its not taking it em ok but its not taking my key though on my box? Vernon Howells
August 13, 201411 yr Contact PMDG directly through a support ticket. They will be sure to help you out!
August 14, 201411 yr Author well told to type in my key, but sorry i have been trying that all night last night and today. what a joke. looks like a re-install Vernon Howells
August 14, 201411 yr Commercial Member well told to type in my key, but sorry i have been trying that all night last night and today. what a joke. looks like a re-install Running the sim as an administrator? Kyle Rodgers
August 14, 201411 yr Author Yeh set it as run as admin in properties! I will try right click run as admin and report back Vernon Howells
August 15, 201411 yr Fsx gremlins at work don't you love them I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
August 15, 201411 yr It may be some malware issue that's 'messing' around with your system, only a thought. If you haven't already done so, install and run Malwarebytes. HowardMSI Mag B650 Tomahawk MB, Ryzen7-7800X3D CPU@5ghz, Arctic AIO II 360 cooler, Nvidia RTX4090 GPU, 32gb DDR5@6000Mhz, SSD/2Tb+SSD/500Gb+OS, Corsair 1000W PSU, LG Ultragear 48"4K, MFG Crosswinds, TQ6 Throttle, Fulcrum One YokeMy FlightSim YouTube Channel: https://www.youtube.com/@skyhigh776
August 15, 201411 yr Author Rickliffe I have just removed viruses with this - http://www.emsisoft....n/software/eek/ rogue.win32.fakeAV (A) 1 registry key Adware.win32.adhere (A) 1 registry key trojan.html.fakealert. p ( Those were prob causing windows to crash and its been a day now GREMLINS lol So after all this was a scam haha i was right in my instincts. And its shocking how PMDG never recognised this even though i took screen shots of the ugly looking window asking for a key. It was just a white little box kinda like the old windows classic looking grey square box. Going to right to them and ask why they didn't even bother to look at my dropbox i paste to them. Vernon Howells
August 15, 201411 yr If it's the image in your original post here, that is the legitimate box that you need to enter your Serial Key in to.To say again, the image in your original post here is not a scam it is the genuine box that you enter you're NGX Serial Key in to, after first purchasing.It sounds like the virus(es) you had may have messed with your Registry. As far as I know, that Serial Number box only pops up if the PMDG authentication certificate/key have not been stored in registry.The virus fix that you did probably restored your registry = problem solved. I don't really get why you're annoyed with PMDG. You had a virus and it affected the authentication of your NGX; don't really see how that is PMDG's fault....
August 15, 201411 yr Author Just i never received this box when activating the NGX it was from the installation! So glad its all resolved now Well back to flying now Vernon Howells
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