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NGX REBOOT HAS BEEN RELEASED! DOWNLOAD IT NOW!

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Well, we've been using the same audio system in FS2Crew for a very long time.  Many years in fact.

 

I've never noticed that when using the headset the voices are slightly off centre  :smile:

 

However, I won't discount this report.  

 

Please send me a support ticket, so I can work with your directly.

 

It sounds fine to my ears, but we'll test with yours.

 

Cheers,

 

I'm not sure if you have a strange sense of humor or you are serious right now.

Ebs who stated that he is responsible for recording your audio said that your sound is not centered and he reported the issue during development. You didn't care then I don't see you caring now if you are still asking to "talk" while I wrote all this explanations to give you a better idea of the issue and a simple fix for it too.

Want a ticket? Copy and paste my posts.

 

Now, don't get me wrong, I agree that the 'surround' processing is a bit extreme and it should be a little more centred (I actually brought this up with Bryan at one point) but I use the HS option almost all the time in the FS2Crew panel which centres the voices and I'm happy with that :)

 

He is fine with HS I am not. I want my sound just like any other sound in FSX because otherwise it just sounds ######.

But, hey. This is FSX so you don't have to worry. Carenado comes with bugs dating years back and there are people that still buy those planes (and defend them lol) so I'm sure your theory "we are using this audio system for many years" is just fine within this community.

 

For me as a steam/mac developer such chit chat is unthinkable. One well detailed complaint and I'm on it. Can't diagnose? Find people that can.

You know why? Because that person not only put bread on my table but also took her/his time to help me make my product better. Compared to some devs here I do not take my customers for granted and this was the last time I wasted my time on yours.

 

Cheers to you too.

Enjoy my money. Too bad I can't enjoy your product.

           Pawel Grochowski

8LRyGFr.png  

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I asked you to send me a support ticket so you can test my blind attempt at fixing this for you.

 

Please understand that I can't personally test whatever code change I make because on my setup it sounds fine.

 

Or maybe my ears just aren't good enough to detect the imbalance described.

 

 

Actually, don't worry about it, I'll ask EBS if he can assist instead.

 

If it's something we can fix, the fix will be in V1.1.

 

 

All the best,

I asked you to send me a support ticket so you can test my blind attempt at fixing this for you.

 

Please understand that I can't personally test whatever code change I make because on my setup it sounds fine.

 

Or maybe my ears just aren't good enough to detect the imbalance described.

 

 

Actually, don't worry about it, I'll ask EBS if he can assist instead.

 

If it's something we can fix, the fix will be in V1.1.

 

 

All the best,

Good for you. I don't have time for it anymore anyway.

BUT I forgot to post this before and wanted to give you a visual idea.

 

HS mode on at all times.

 

Within red bar. Two lines. They represent LEFT / RIGHT channels.

For proper sound they should be at the same level when capt is speaking.

As it is on the pic that's how the FO should sound when talking. Your left ear still picks up audio when somebody is talking to your right.

 

Waveform. Captain speaking together with the FO. Visual representaion of both channels. Pretty obvious that left is always too low.

 

Green area. That's the Crew bringing in food. Still HS yet sound goes full mono here with serious frequency overload which creates nasty distortion. Notice the tiny wave on the left channel. That's the capt saying "thank you" after FA asks who ordered caviar.

 

NOW, this was recorded on 777 but reboot has super similar issues. I'm just on a 19h flight and don't want to mess with it.

 

As you can see volume differences are pretty significant and that's not because my setup is funky but because your engine only works well in certain conditions and was not tested for general compatibility.

Like I said. Balance button will fix the most obvious issue, at least in HS mode which will be much better than what it is now.

 

hyQ9iMV.jpg

 

Regards

           Pawel Grochowski

8LRyGFr.png  

 

 


I'm not sure if you have a strange sense of humor or you are serious right now.
Ebs who stated that he is responsible for recording your audio

 

 
Despite what you're trying to insinuate, I don't work for FS2Crew or represent them in any way at all, so my words are my own. 
 
With that out the way,  I'm not responsible for recording all the audio. as I said, I recorded 2 voice sets (didn't someone say 'reading is hard these days'?) Secondly, I didn't 'bring up an issue' during development, I made a statement based on opinion, but I was also able to recognise that one person's opinion doesn't cover every other customer's opinion. Thirdly, Bryan York, you know, the developer of FS2Crew? just offered you a personal 1 to 1 to try and come to a decision that's best for everyone and you reply with a completely bang out of order aggressive response. What's your problem?

 

The first post you made you complained about having Microsoft Speech Recognition problems when you shouldn't be running the client in the background as stated in the manual (reading is hard remember?) The second post you stated as 'a fact' that all 3d audio should be recorded in Stereo. I proved you wrong (and so did Microsoft in the link you posted (reading is hard?)) and when the developer says 'ok, fair enough' and offers you to sort it out personally, outside the forums you reply with 'just copy and paste my posts for a support ticket'.

 

I know you stated earlier that you're not a native English speaker and I respect that but you're coming across as really aggressive right now and there's no need for it. If you want a list of my audio credentials and experience send me a PM. I'm not going to post it publicly on this forum because there's no need. But, if you want to get into it, let's get into it via PM.

 

Big hugs and kisses,

Neil. xxxx

Neil Andrews.

Fight or Flight - YouTube | Twitter

 

 
Despite what you're trying to insinuate, I don't work for FS2Crew or represent them in any way at all, so my words are my own. 
 
With that out the way,  I'm not responsible for recording all the audio. as I said, I recorded 2 voice sets (didn't someone say 'reading is hard these days'?) Secondly, I didn't 'bring up an issue' during development, I made a statement based on opinion, but I was also able to recognise that one person's opinion doesn't cover every other customer's opinion. Thirdly, Bryan York, you know, the developer of FS2Crew? just offered you a personal 1 to 1 to try and come to a decision that's best for everyone and you reply with a completely bang out of order aggressive response. What's your problem?

 

The first post you made you complained about having Microsoft Speech Recognition problems when you shouldn't be running the client in the background as stated in the manual (reading is hard remember?) The second post you stated as 'a fact' that all 3d audio should be recorded in Stereo. I proved you wrong (and so did Microsoft in the link you posted (reading is hard?)) and when the developer says 'ok, fair enough' and offers you to sort it out personally, outside the forums you reply with 'just copy and paste my posts for a support ticket'.

 

I know you stated earlier that you're not a native English speaker and I respect that but you're coming across as really aggressive right now and there's no need for it. If you want a list of my audio credentials and experience send me a PM. I'm not going to post it publicly on this forum because there's no need. But, if you want to get into it, let's get into it via PM.

 

Big hugs and kisses,

Neil. xxxx

 

 

I'm reporting audio issues, giving examples, presenting theory in several posts, giving a simple fix based on tests I did (I wrote I can provide proof if the devs contact me which went unnoticed) and I'm being repeatedly told "ok for me", "we use this engine for years", "you are wrong, this engine does this and etc".

 

Reading is hard you say??

 

Nobody said even once "give us a few days we'll see what's up". Did you see the waveform image I posted. Balance knob fixes most of the issues. It's obvious and it takes seconds to figure it out.

But nah, lets put him in his place by proving his knowledge wrong while still saying "sounds fine" lol.
 

Obviously I don't know everything considering I develop on a different platform but at least I was trying to help.

And if you tell me you can't record a audio file from within FSX that takes 2 minutes to do, check waveform for different lvls and apply balance to see if the idea is correct (yeah that's all it took) but you have days to try to prove your customer wrong then what do you expect? There's a limit to everything :)

 

So after dunno how many posts I say ###### it. I don't have time for this anymore and now apparently I should be grateful for the fact that I'm trying to fix somebodies program that I paid for while being blown off for several days and finally somebody decided to start a conversation with me?

No wonder people are still buying carenado.

 

My patience has run and so did my manners because my work ethic is different.

There is a reason Steam and other platforms are allowing refunds and as a developer myself I'm super grateful for it because apps with issues that are not fixed in timely manner are weeded out pretty fast which means more revenue for me.

 

As for direct buys at least for now all you can say is If it gets fixed in the future - great, if not then so be it and that's how I approach FSX purchases. I was simply trying to help as like I wrote already this is a great addon just has one annoying issue.

 

And if I insinuated that you work for them, sorry about that. I'm actually certain that I do need more english lessons.

           Pawel Grochowski

8LRyGFr.png  

Nobody said even once "give us a few days we'll see what's up".

 
 
You're right. But....

However, I won't discount this report.  

 

Please send me a support ticket, so I can work with your directly.

 

It sounds fine to my ears, but we'll test with yours.

 

Isn't that close enough? Send an official support ticket and they'll see what they can do. 

And that's the third time you've mentioned Carenado? What's the deal? go to the official Carenado support forum (on AVSIM by the way) and speak directly with the developers there, and I wish you the very very best of luck with that.

Neil Andrews.

Fight or Flight - YouTube | Twitter

 

 
 
You're right. But....

 

Isn't that close enough? Send an official support ticket and they'll see what they can do. 

And that's the third time you've mentioned Carenado? What's the deal? go to the official Carenado support forum (on AVSIM by the way) and speak directly with the developers there, and I wish you the very very best of luck with that.

 

Yeah but that was at the point that I said that's it :)

There's more than plenty of information about the issue. Absolutely nothing else I can add and surely enough for them to deal with it one way or another.

 

Not replying is same thing as telling you that you are wrong without looking at the facts. Just painted in different colors :)

 

Maybe I am not fair in this comparison but time blurs the lines if you are being thrown dust in your face no matter of intentions :)

Time will tell and hopefully I was wrong comparing them to carenado :) I really mean that.

           Pawel Grochowski

8LRyGFr.png  

Time will tell and hopefully I was wrong comparing them to carenado :) I really mean that.

 

Sorry to say, but you seem to be focussed on your issue and forget what Bryan does everyday on that forum, ie listening to feedback and trying to help fixing issues even when they are actually not issues but that of which could have been easely avoided if people would mind reading the manuals instead of jumping into the forum as soon as the product does not work the way they would wrongly expect it to do...

 

It is indeed unfair of you and definitely wrong to compare fs2crew and an other developer... when you have an issue that is understandably troublesome but that doesn't prevent you from using it. 

Reading this thread and seing how harshly you're condamning fs2crew makes you look like if you've been sold a product that doesn't work at all!

I think you are overreacting a bit here (don't take it too hard!). 

Maybe if you had sent an official support ticket at the first place, this discussion would have never taken place.  :wink:

Romain Roux

204800.pngACH1179.jpg

 

Avec l'avion, nous avons inventé la ligne droite.

St Exupéry, Terre des hommes.

 

Sorry to say, but you seem to be focussed on your issue and forget what Bryan does everyday on that forum, ie listening to feedback and trying to help fixing issues even when they are actually not issues but that of which could have been easely avoided if people would mind reading the manuals instead of jumping into the forum as soon as the product does not work the way they would wrongly expect it to do...

 

It is indeed unfair of you and definitely wrong to compare fs2crew and an other developer... when you have an issue that is understandably troublesome but that doesn't prevent you from using it. 

Reading this thread and seing how harshly you're condamning fs2crew makes you look like if you've been sold a product that doesn't work at all!

I think you are overreacting a bit here (don't take it too hard!). 

Maybe if you had sent an official support ticket at the first place, this discussion would have never taken place.  :wink:

 

You can drive a car without working lights or listen to your iPod on one headphone since the other one arrived broken, you can use your computer with 4GB of ram because the other 12 burned down but do you want to when you paid for the whole thing?

 

And I don't think I am overreacting. I was told several times that there is no issue which is far from the truth and that started to throw me off at some point because while I might have dull days from all the information overload I'm certainly not stupid.

 

All I wanted from the developer was to acknowledge the issue and take a look at it, not tell me "works fine here, we are using it for years".

 

This ain't no matrix. Spoon is here and unfotunately not working as intended  :wink:  :smile:

           Pawel Grochowski

8LRyGFr.png  

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Not replying is same thing as telling you that you are wrong without looking at the facts. Just painted in different colors :)

 

What are you talking about?  I did reply and asked you to send me a support ticket so I could work one on one with you.

 

You responded by comparing me to Corando...

 

You said the sounds on your system sound off a little bit off centre.  

 

Fair enough, I'm sure they do.  

 

But they don't on mine.  And over the many years we've been using this audio system, this is the first I've heard that the "centre" channel is slightly off centre.

 

As mentioned, we'll examine it for V1.1.  

What are you talking about?  I did reply and asked you to send me a support ticket so I could work one on one with you.

 

 

As mentioned, we'll examine it for V1.1.  

After several days of telling me it works fine.  :wink:

 

BUT I'll shut up now.

Appreciate that you will take a look at it.  :good:

           Pawel Grochowski

8LRyGFr.png  

  • 1 year later...

O.K. so I downloaded it...now where do I get the base package so I can actually use the damn thing.

 

Bill MacLeod

O.K. so I downloaded it...now where do I get the base package so I can actually use the damn thing.

 

Bill MacLeod

 

You mean you bought FS2Crew without owning the aircraft (PMDG NGX) first? FS2Crew is an Add-on, not a stand-alone application. The PMDG NGX must be installed in order to use it.

 

http://precisionmanuals.com/pages/product/FSX/ngx8900.html

 

Best regards,

Stefan

Stefan Keller
ngxu_banner.png                 

ugcx_banner.png

Hi Stefan...no good having a crew without an aircraft to fly them in. Yes I do have the NGX. I bought the NGX reboot, complained it did not work and was told I

 

needed the base package, hence the content of my post.

 

Bill MacLeod

Hi,

 

What doesn't work? do you an error message or something? Or a link to where you complained it didn't work?

Romain Roux

204800.pngACH1179.jpg

 

Avec l'avion, nous avons inventé la ligne droite.

St Exupéry, Terre des hommes.

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