Thank you Elaine, you're a P*****.   I missed the order number it's hidden up the top of the email - yes I'd used the proof of purchase.  Should have checked here before raising a ticket . .

Hello Bird,  this happened to me before.  I ran out of activation's.  I thought i had put in the correct number but i hadn't,  theirs 2 different numbers you can use.  

 

Order Number xxxxxxxxxxxxxx

 

Your Proof of Purchase Certificate Number is:  xxxxxxxxxx[/size]

 

 

Put in this one 

 

 

'zactly..  :wink: Easy for typos to cause issues these days.. check and double check.... Be sure your AV doesn't quarantine certain files or you'll need to restore them from the quarantine chest. :wink:

Yaaa,  i'm pretty big stuff around here now   :t1851:  

I'd like to even get the new GTN750 for v3 working.   :mad:   Downloaded the new installer, run the exe and it says run out of activations (only ever done one!)  So go the reactivate route and it says can't find order number - Which I'd copied in from purchase confirmation.  So raise a ticket on F1 - so far no response - maybe I'm not the only one . . .   :mad:  :mad:  :mad:

 

Don't worry, I have problems every time I have to do a flight1 product reinstall. I have to budget maybe a day or two to get activations/keys or whatever resynched and ready to go for the "reinstall" button.  

I just installed the updated GTN750 in P3D 3.0, and it appears to be working well in all regards. I also ran out of activations and had to reset via the Flight1 self-service page.

 

I have only installed it into the default Carenado A36 Bonanza so far. The two aircraft I really want to use it in, the Milviz 310 and Baron, won't be updated for version 3.0 for at least several more weeks :(

Jim, it won't be quite that long, but then I've got a lot of stuff on my update agenda now, in addition to my other work. :He He: