Sign in to follow this  
stratfordman10

Major Installation issue P3D V 3.2

Recommended Posts

I have downloaded Version 3.2 as a complete new download after deleting all of my add on's and therefore a complete new install having had version 3.1 previously.

 

I downloaded 3.2 with no issues,extracted all the files and then run the set up button and decided to place into my C drive inside a new folder Prepar3D,I was told that this is the best place to install the sim.

 

I then successfully activated the product on line and the normal P3D Academic blue screen appeared and the line went across 'generating scenery files ' etc.

 

However,my problem is that the the Sim does not open, the blue P3D screen just stays there and hangs for ever.

 

I am really at a loss as to where to go from here.

 

Also I have downloaded the latest SDK file and have placed it in the same Prepar3D folder in my C drive as mentioned above and I am not sure if that is right.

 

Anyway,obviously something is wrong somewhere and I would appreciate any help/observations please.

 

I am running Windows 7 OS.

 

Many thanks in anticipation.

 

Michael

Share this post


Link to post
Help AVSIM continue to serve you!
Please donate today!

First thing I always try is deleting the prepar3d.cfg and when starting the sim, it creates a new one and mostly the sim will complete the startup

Share this post


Link to post

Hi Maarten,

 

No,deleting the CFG does not solve the problem.

 

Any other thoughts/comments would be appreciated.

 

Michael

Share this post


Link to post

Do you have anything by FSDT and if so did you update the FSDT add on manager?

Share this post


Link to post

Hi Bob,

 

I uninstalled my FSDT airports together with GSX and deleted the add on manager.

 

Any further observations would be welcome.

Michael

Share this post


Link to post

Did you do a Complete Install of 3.2   "Downloaded the Complete folder and ran the Prepar3D.exe from your computer ? 

 

Did you completely Uninstall Prepar3D 3.1 first ?   Removing all 5 folders

 

Are you running Prepar3D as Administrator ? 

 

Have you added your Complete Prepar3D folder to your Exclusions Zone of your Anti virus Software

 

Do you have the Correct folder Permissions in your C Drive?  Right Click on your Prepar3D folder,  Click Properties,  Click Security, Check you have full control

 

Have you checked your Programs and Features to insure you have   Prepar3D Client, Scenery, Content and Academic Client installed Ok 

Share this post


Link to post

Hi Elaine,

Many thanks for your reply.

 

Yes,I completely uninstalled Version 3.1 and removed the 5 folders.

 

I did the complete install of version 3.2 and ran the Prepar3D exe and can confirm that P3D is being run as admin.

 

I have added P3D to my exclusions zone in my ant virus software.

 

I have full control in my permissions folder in my C drive and can confirm that the client,scenery,content and academic client all installed OK.

 

Any further help/support would be appreciated.

 

Michael

Share this post


Link to post

Ok 

 

Personally speaking  If i had a fresh Install of Prepar3D and i had problems similar to yours i would do this.  

 

Taking into account you have already tried all the other suggestions from the other posters.

 

----------------

 

First thing i would try is.  Located these folders and delete the ALL files and folders inside them.  Don't worry Prepar3D will generate fresh ones.  

 

► Computer ► Local Disk (C:) ►ProgramData ► Lockheed Martin   Prepar3d v3

 

26116061922_c9c35daf14_o.png

 

 

 

► Computer ► Local Disk (C:) ► Users ► your user name ► AppData ► Roaming ► Lockheed Martin   Prepar3d v3

 

26208542105_1f911a1778_o.png

 

 

 

► Computer ► Local Disk (C:) ► Users ► your user name ► AppData ► Local ► Lockheed Martin   Prepar3d v3

 

26182619076_cd751ae777_o.png

 

 

 

Start Prepar3D and see if that helps

 

======================================================================================

 

 

 

If Not Try this 

Next i would try this.  Run the Installer again and Click Repair 

 

26115739412_33bd26929a_o.png

 

 

 

 

 

If that doesn't work i have one more trick up my sleeve :smile:  

Share this post


Link to post

Hi Elaine,

 

Many thanks,will come back to you.

 

Michael


Hi Elaine,

 

I have gone into my folders as you suggested but some of the files within these folders are missing and are not quite the same as yours.

 

Before I go any further any thoughts on this.

 

Michael

Share this post


Link to post

My suggestion to you, would be to download 3.2 again ( fresh copy using download manager if you have one) , uninstall what you have, run CCleaner, reboot the computer, and install the program again. I'm betting something is corrupt in your install. 

Share this post


Link to post

HI Bob,

 

Yes maybe you are right and this what I will have to do.

 

Thanks,

 

Michael

Share this post


Link to post

Yes,

 

Before you do a Uninstall of Prepar3D.    

 

Try this 

 

Delete all your Prepar3D folders 5 of them Including your Main Prepar3D folder.  

 

And then Run the Installer again and Click Repair,  Only takes minutes

 

If this doesn't work (It should)  Then you are into a doing a Complete Uninstall and Activation again 

 

 

 Follow the path and Delete all 5 folders 

 
 
► Computer ► Your Prepar3D Install location         
 
23989939901_283a049899_o.png
 
 
 
 
 
 ► Libraries ► Documents ► Prepar3D v3 files
 
23776854630_191b812f40_o.png
 
 
 
 
 
► Computer ► Local Disk (C:) ►ProgramData ► Lockheed Martin 
 
23989939651_154170663c_o.png
 
 
 
 
 
 ► Computer ► Local Disk (C:) ► Users ► your user name ► AppData ► Roaming ► Lockheed Martin 
 
23444310884_9c001510e1_o.png
 
 
 
 
 
 ► Computer ► Local Disk (C:) ► Users ► your user name ► AppData ► Local ► Lockheed Martin 
 
24046437846_735735e5a9_o.png
 
 
----------------------------------------------------
 
 
When you have finished deleting all 5 folders Run the Installer again 
 

 

26115739412_33bd26929a_o.png

 

-------------------------------------------------

 

If that doesn't work follow this guide and Uninstall and Reinstall again     http://bit.ly/1SsrJpR

 

 
 

Share this post


Link to post

 

 


I have downloaded Version 3.2 as a complete new download after deleting all of my add on's and therefore a complete new install having had version 3.1 previously.

 

 

Hi Bob,

 

I uninstalled my FSDT airports together with GSX and deleted the add on manager.

 

Any further observations would be welcome.

Michael

 

You stated you removed all your add-ons in your OP.  If you have a dll.xml in the same folder as your P3D.cfg, then move it to a temporary folder.  Sounds like you brought some of your installation from the previous version back after do a clean install of the latest version.

Share this post


Link to post

Thanks for your recent replies.

 

I am currently doing a full download again and have deleted all files from P3D and will therefore do a full re-install.

 

Will let you know if it does the trick.

 

Michael

Share this post


Link to post

Also, if not previously mentioned, make sure the checksum of your download matches the one on the download page. This guarantees the download is not corrupt. Among others, HashTab is an easy and convenient way to do this: http://implbits.com/products/hashtab/

Share this post


Link to post

I have just completed a fresh download and have followed the correct processes and have placed P3D in my C drive and again P3D will not open on my desktop screen,the blue screen just hangs there as before.

 

Now,I am really at a loss.

 

Further help would be appreciated.

 

Michael

Share this post


Link to post

Geez Michael your not having a good time of it.  

 

Did you download the Complete folder and run the Setup.exe ? 

 

Does your Downloaded folder look like this. 

 

25611498404_424ee80ac7_o.png

 

 

-------------------------------

 

 

Also,  does your Programs and Features have the correct Prepar3D Installers all

 

26190453436_855ef009c4_o.png

Share this post


Link to post

Hi again Elaine,

 

Yes,everything is exactly the same,nothing different.

 

Would welcome further observations/thoughts please.

 

Michael

Share this post


Link to post

Michael,

 

Did you delete the Prepar3D folder in My Documents before installing 3.2? I had an issue similar to yours. Prepar3D didn't like the default flight, and would not load.

Share this post


Link to post

delete P3d as previous recommended,run CC to remove registry leftovers,then install the three programs on there own,1= install client 2=install Content,3=install Scenery,various install problems were reported on LM forums and this method seemed to sort them,hope this works for you!

you could have some left over registry entries from a previous install,which you search for and remove with Reg edit function but unless you are really happy playing with the reg-edit function leave it alone, it could really mess things up for you

Peter

Share this post


Link to post

Uninstall P3D and delete the folders. Create a NEW user on your system with admin rights.Log in as that user. Install P3D using run as admin.

 

See if that helps. If it does, it might indicate that something is left over under your old user that is interfering.

 

Vic

Share this post


Link to post

I am having to do s re install of Windows 7 to solve my problem and therefore start from scratch.

 

Thanks for all your help.

 

Michael

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this