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Christopher Low

Windows Update KB31777723

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This windows update appears to be stopping my PC from booting properly when it is installed. I thought that I had stopped it from installing a few days ago, but nothing seems to be working. I have stopped automatic Windows 7 downloads and updates, but the OS starts installing it as soon as I shutdown the PC. I guess this is because KB31777723 is already stored on my hard disk?

 

So, my question is......where do I find this update? I want to remove it completely, so that Windows does not try to install it ever again!

 

On a side note, this is classed as an important update. When I checked it out, I discovered that it is because Egypt has permanently cancelled Daylight Saving Time!! Wow, not exactly the most Earth shatteringly important update there has ever been :huh:

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Probably easier to let it finish its install routine.  The update its self will not be recognisable within the Temp folder.  It will have a 20+ character designation in all probability.  Then uninstall it after you have rebooted.  Should be listed in Programs & Features if you click on "view installed updates"....top left hand corner. 

 

Keep an eye out for the KB****** when you go looking for Updates next time and un-tick the checkbox.

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I assume you mean that I should let it install when I am at the desktop screen? I have never actually done that in the past. I just let Windows updates install when the PC is shutting down.

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Hi Chris normally  when i update   it  than ask me your pc needs  to be  restarted to make the  changes  etc if clicck yes  it  will than install some of  the update  than  shut  down  and  restart  again  to finish  the updates. This I what I do  al the time  so  don't  know  how  you do it.  

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Whatever the case may be, I need to identify the offending update, and remove it from my PC.....

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Wow, not exactly the most Earth shatteringly important update there has ever been

 

There are 82 million Egyptians, I would guess more than a few of them will find it important.

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This is really starting to annoy me now. I have followed the instructions to empty the Windows update cache, but the updates are still there! I have just tried to shutdown normally, and Windows is trying to install that annoying update again!! How the hell do I get rid of this rubbish?? :huh:

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Strange iam up to date with my updates  and  havnt  got  the  above   kb31777723

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I have now Windows 10, compilation 14.393.82, but I have not in my updates installed KB31777723.

 

João Alfredo

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I have this update installed, as of 17/08/16  and it is not causing any sort of problem with my Windows 7 installation, are you absolutely certain that it is this which is causing your boot problems.

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It's not the update itself causing the problem, it's Windows Update failing to install it. Any update install could go awry and mess up Windows, wuauclt is not the most reliable of things in my experience, I've had to clear my update caché before.

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Clearing the update cache does not work. Windows still tries to install it during shutdown. As for whether this update is the cause of the problem.....if I force a shutdown, the PC boots every single time. Obviously, this is not a desirable course of action, which is why I want to get rid of this POS.

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UPDATE (LOL).....

 

After shutting down my PC abnormally once too often (to avoid this KB3177723 update from installing), Windows decided to run a disk scan at boot up. I noted that a huge number of files were being recovered duing this process, which made me somewhat apprehensive. Since then, I have been able to shut down the PC without Windows attempting to install this rubbish update. It looks like my problem has been resolved, and the PC appears to be working just fine.

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Hii Christopher Low, 


If you are having such Windows update error then you should clear Windows Update cache to get rid of it.

Deleting Windows update cache will help you in solving Windows update errors like - Windows Update Stuck at Checking for Updates, Windows Update Stuck at preparing to install updates, or Windows Updates Stuck at 0% etc.


Source - http://www.zerodollartips.com/clear-windows-update-cache/

I hope it helps.

Thanks

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