Purchased 64 bit version.... Had to un-install as got black screen in p3dv4... Any ideas? After RAAS un-install p3dv4 works perfectly

38 minutes ago, nywingrider said:

Purchased 64 bit version.... Had to un-install as got black screen in p3dv4... Any ideas? After RAAS un-install p3dv4 works perfectly

Not sure about that one.  

Please send me a Support Ticket via: www.fs2crew.com

Send me a screen shot... you mean the whole screen is black?

 

Maybe this is a lead?

https://www.prepar3d.com/forum/viewtopic.php?t=124773

 

8 hours ago, byork said:

If any of you have PayPal issues, send me a Support Ticket via www.fs2crew.com

We have a back-up method for cases like this.

Best,

 

Done, and thanks in advance

Hey Bryan..

Just purchased RAAS Pro for p3dv4...I downloaded the free version of fsuipc (trying to buy full version but visa blocked some European site, anyway)and the lordy-SI program (probably mis-spelled the program and ran that and it did create the makerunway_scenery cfg inside p3dv4.. But I can't get RAAS to launch or show up in menu...maybe xml not where its suppose to be. Little Help appreciated.

Thank you for a great unused as of yet product :)

Bob M.

2 hours ago, unc1rlm said:

Hey Bryan..

Just purchased RAAS Pro for p3dv4...I downloaded the free version of fsuipc (trying to buy full version but visa blocked some European site, anyway)and the lordy-SI program (probably mis-spelled the program and ran that and it did create the makerunway_scenery cfg inside p3dv4.. But I can't get RAAS to launch or show up in menu...maybe xml not where its suppose to be. Little Help appreciated.

Thank you for a great unused as of yet product :)

Bob M.

Hi Bob,

Take a look at the DLL.XML here.  Open it with Notepad.

You see a RAAS entry on it?

C:\ProgramData\Lockheed Martin\Prepar3D v4\

 

 

 

Bryan..This is what I have in the dll xml in program data/etc:

<?xml version="1.0" encoding="Windows-1252"?>
<SimBase.Document Type="AceXML" version="3,0" id="dll">
 <Descr>AceXML Document</Descr>
 <Filename>dll.xml</Filename>
 <Launch.Addon>
  <Name>PMDG Interface</Name>
  <Disabled>False</Disabled>
  <Path>PMDG\DLLs\PMDG_Interface.dll</Path>
  <DllStartName>module_init</DllStartName>
  <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
 <Launch.Addon>
  <Name>RAASPRO</Name>
  <Disabled>False</Disabled>
  <Path>.\RAASPRO\RAASPRO.dll</Path>
  <DllStartName>module_init</DllStartName>
  <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
</SimBase.Document>

 

Bob M.
 

I'd just like to say that the support I've received from Bryan in the last couple of hours with my billing issues has been top notch, and I can't speak highly enough of him.

That level of support alone makes me feel very good about my purchase. Here's looking forward to the rest of lineup coming out :)

1 hour ago, unc1rlm said:

Bryan..This is what I have in the dll xml in program data/etc:

<?xml version="1.0" encoding="Windows-1252"?>
<SimBase.Document Type="AceXML" version="3,0" id="dll">
 <Descr>AceXML Document</Descr>
 <Filename>dll.xml</Filename>
 <Launch.Addon>
  <Name>PMDG Interface</Name>
  <Disabled>False</Disabled>
  <Path>PMDG\DLLs\PMDG_Interface.dll</Path>
  <DllStartName>module_init</DllStartName>
  <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
 <Launch.Addon>
  <Name>RAASPRO</Name>
  <Disabled>False</Disabled>
  <Path>.\RAASPRO\RAASPRO.dll</Path>
  <DllStartName>module_init</DllStartName>
  <DllStopName>module_deinit</DllStopName>
 </Launch.Addon>
</SimBase.Document>

 

Bob M.
 

RAAS is there, so not really sure why it's not loading for you.

Please send me a Support Ticket via: www.fs2crew.com

I'll need to see your Log file.

 

 

7 hours ago, markdf said:

I'd just like to say that the support I've received from Bryan in the last couple of hours with my billing issues has been top notch, and I can't speak highly enough of him.

That level of support alone makes me feel very good about my purchase. Here's looking forward to the rest of lineup coming out :)

glad  that you got it  sorted

1 minute ago, pete_auau said:

glad  that you got it  sorted

Thanks, it's when things get tricky like my PayPal situation that you see which developers genuinely care - and I'm pleased to say Bryan definitely cares! :)

Thanks Bryan..will do..

FS2CREW is definitely the best 😊

Bob M.

Bryan..its ok.. I uninstalled and reinstalled and everything is ok.

Thank you,

Bob M.

33 minutes ago, unc1rlm said:

Bryan..its ok.. I uninstalled and reinstalled and everything is ok.

Thank you,

Bob M.

 

Glad you got it sorted :-)

On 18/06/2017 at 1:37 AM, byork said:

No, a "locked" version of RAAS is shipped with the PMDG 777 and 747.  It comes with the aircraft.

Hi Bryan, sorry for a newb question.  As I only fly the PMDG 777 as my airliner  which already comes with a locked version of RAAS and A2A GA aircraft which aren't normally equipped with RAAS. 

Can you tell me, if this version comes with anything no one the locked PMDG 777 version?

 

Hate to purchase something if I already have it, be it locked to a specific aircraft. 

If all I fly is the PMDG 777, do I need this separate program?

 

many thanks

Cowboy10uk