September 28, 20178 yr 26 minutes ago, pete_auau said: it happens with other aircraft as well its not specific to the 747 In my case it happened only with the 747 (did a perfect flight with the NGX earlyier that day). But I updated to WIN10 - KB4040724 and after a second reboot of the PC the 747 worked! Also with an livery installed via the Operations Center. I did not trie to fly (have to read first) but I already have setup my ChasePlane views. Klaus Schmitzer i7-14700KF 5.6GHz Water Cooled /// ZOTAC RTX 4070 TI Super 16GB /// 32GB RAM DDR5 /// Win11 /// SSDs only DCS - XP12 - MSFS2020
September 28, 20178 yr 1 minute ago, Rhinozherous said: In my case it happened only with the 747 (did a perfect flight with the NGX earlyier that day). But I updated to WIN10 - KB4040724 and after a second reboot of the PC the 747 worked! Also with an livery installed via the Operations Center. I did not trie to fly (have to read first) but I already have setup my ChasePlane views. good news hope it solves your issue the update I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
September 28, 20178 yr Commercial Member For me the aircraft works only if I load it straight from FSX menu, by selecting an aircraft and clicking Fly Now or loading a saved 747 flight directly. But it crashes FSX if I select 747 when flying another aircraft, even default C172, so loading 747 by going through the upper menu "Aircraft->select Aircraft", or "Flights->Load..." will crash the sim. Uninstalling KB4038788 or KB4040724 (which supersedes the previous update) fixes the issue. So far I observed it only in the PMDG 777, 747 and FSlabs A320. All other aircraft I own, including PMDG 737 seem to be unaffected. Michael A2A Simulations
September 28, 20178 yr I thought it is solved for me (see a few posts above) but now it crashes again... nothing changed since the last time where it worked. Seems my new bird stays hangared for now. Klaus Schmitzer i7-14700KF 5.6GHz Water Cooled /// ZOTAC RTX 4070 TI Super 16GB /// 32GB RAM DDR5 /// Win11 /// SSDs only DCS - XP12 - MSFS2020
September 28, 20178 yr Author guys I believe for now the ONLY solution is to remove KB4038788. Ive been flying 747 for the last 10 days or so this way and it worked every single time. I dont care if windows stays behind on its updates, as long as my plane works. But sure this has to be definetly fixed in some manner Alfredo Hernandez
September 28, 20178 yr 20 minutes ago, viperlid said: guys I believe for now the ONLY solution is to remove KB4038788. Ive been flying 747 for the last 10 days or so this way and it worked every single time. I dont care if windows stays behind on its updates, as long as my plane works. But sure this has to be definetly fixed in some manner Do you have a source for infos on how to do this? Thanks! Klaus Schmitzer i7-14700KF 5.6GHz Water Cooled /// ZOTAC RTX 4070 TI Super 16GB /// 32GB RAM DDR5 /// Win11 /// SSDs only DCS - XP12 - MSFS2020
September 29, 20178 yr Well, as mentioned in an earlier post, I have had serious problems with FSX and QOTSII crashing, especially after positioning the Queen at an airport, booting up ActiveSky, and then booting FS-Inn/Co-pilot via the addon menu. Essentially, FSX would crash as soon as I energized FS-Inn. This problem only seemed to arise when I chose a version 3 of PMDG's QOTS or the PMDG B-777. FSX and FS-Inn worked fine when selecting the older, version 2 PMDG 747 or the MD-11. Only when selecting the newer QOTSII or the B-777, have I experience FSX crashes to desktop. (Houston - We May Have a Solution (at least for FS-Inn users): Now, as of this moment, I have had great success, and am been able to fly both of the PMDG QOTSII and B777 if I boot-up FWinn.exe and FSFDTCP.exe (the radios) OUTSIDE of FSX (before actually booting FSX up). Simply booting these programs up, before activating FSX, seems to allow use of the PMDG B777 and QOTSII. I have the latest FSUIPC version loaded (4.971) and latest version of all PMDG aircraft, as reported my the PMDG Operations Center. Maybe my solution will help some of you who seem unable to "fly" your newer PMDG aircraft in FSX. If you don't use FS-Inn, maybe booting your VATSIM client prior to loading FSX will help you also. I just tried to think "outside the box" when trying to solve this problem - and finally came up with a workaround solution that seems to help me, and may help a few other sim-enthusiasts. Eric Faber
September 29, 20178 yr 11 hours ago, Rhinozherous said: Do you have a source for infos on how to do this? Thanks! https://www.avsim.com/forums/topic/520769-737-ngx-crash-after-load-from-p3d-menu/#comment-3716830 https://www.avsim.com/forums/topic/520252-windows-update-kb4038788-causing-fsx-crashes/#comment-3716747 I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
September 30, 20178 yr PM me and I will walk you though what I do. Maybe it will help, however, as I use FS-Inn, it may not be helpful to publish my work around here. - Regards, Eric Faber
September 30, 20178 yr Thank you guys! In the meantime I was able to uninstall the update. And I activated the "pause update for 35 days" function. Maybe there is an working version till then. For now my 747 is running awesome! Klaus Schmitzer i7-14700KF 5.6GHz Water Cooled /// ZOTAC RTX 4070 TI Super 16GB /// 32GB RAM DDR5 /// Win11 /// SSDs only DCS - XP12 - MSFS2020
October 6, 20178 yr Hey guys, as problems are apparently ongoing, here a quick summary what I was able to get: I also had the problem with the first update (2017-09 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4038788)) and the 747, later as well with the 777. Thanks for finding it cause the problem. As I did not have the option to pause the update, I downloaded wushowhide.diagcab to prevent installing that update (see this Microsoft Page for more information: https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window Just instead of uninstalling a driver, I uninstalled the update as described above and then hide this update with wushowhide. As you mentioned problems with another update in this thread (KB4038788), I just checked - it is installed on my system but I have no problems with any of my PMDG aircraft, other liveries installed. So maybe that could be a solution for anyone else as well, those aircraft are just too much fun to fly with that I would want to stop it. BTW: Whether it is a Microsoft or a PMDG problem, in my opinion PMDG should have a look in this issue. They are still selling it claiming it to work with WIN 10, thus if I bought it now, I expect it should work with WIN 10 as is, not fiddled around.
October 21, 20178 yr Hi All, So I'm having similar issues, I had my tech support team look for that KB article 4038788 it's not even on my system. The following has been done, rebuilt FSX config file, uninstalled and reinstalled 747QOTSll. Basically done everything suggested in this thread, I have an Intel I7 processor so the other KB is only for AMD processors. One thing I've noticed is after uninstalling and reinstalling the aircraft it works once and that's it !! Even after installing MS W10 build 1709. Below is the app crash data. Thanks, ED Version=1 EventType=APPCRASH EventTime=131530906704747319 ReportType=2 Consent=1 UploadTime=131530906798052600 ReportStatus=268435456 ReportIdentifier=de78b1fc-438a-478b-ba03-a284dc7b3444 IntegratorReportIdentifier=d44a45ce-125e-4ac2-9af3-8ff2ec491d83 Wow64Host=34404 Wow64Guest=332 NsAppName=fsx.exe AppSessionGuid=000024e8-0002-0007-4921-cddaa64ad301 TargetAppId=W:00064cb4cd283968148f19dc87aacd7a95b400000904!0000340ac5e74dd956764ed31dc09005292977ca53e9!fsx.exe TargetAppVer=2007//09//26:22:20:04!2ab03c!fsx.exe BootId=4294967295 ServiceSplit=781093719 TargetAsId=4624 Response.BucketId=29d061b2b9254e3ee77b13ef34419bcd Response.BucketTable=1 Response.LegacyBucketId=108333172013 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=fsx.exe Sig[1].Name=Application Version Sig[1].Value=10.0.61637.0 Sig[2].Name=Application Timestamp Sig[2].Value=46fadb14 Sig[3].Name=Fault Module Name Sig[3].Value=PMDG_747QOTSII_2.dll Sig[4].Name=Fault Module Version Sig[4].Value=11.14.0.0 Sig[5].Name=Fault Module Timestamp Sig[5].Value=572b6e57 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=00002689 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.16299.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=3ad0 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=3ad0e9f4486e91d86927e4a71227ee49 UI[2]=C:\FSX\fsx.exe UI[3]=Microsoft Flight Simulator® has stopped working UI[4]=Windows can check online for a solution to the problem. 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LoadedModule[216]=C:\WINDOWS\SYSTEM32\icmp.Dll LoadedModule[217]=C:\WINDOWS\system32\napinsp.dll LoadedModule[218]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[219]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[220]=C:\WINDOWS\System32\winrnr.dll LoadedModule[221]=C:\WINDOWS\System32\wshbth.dll LoadedModule[222]=C:\Windows\System32\msjtes40.dll LoadedModule[223]=C:\WINDOWS\SYSTEM32\VBAJET32.DLL LoadedModule[224]=C:\WINDOWS\SYSTEM32\expsrv.dll LoadedModule[225]=C:\Program Files (x86)\Common Files\System\ado\msadrh15.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=16299 OsInfo[3].Key=ubr OsInfo[3].Value=19 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=5479 OsInfo[15].Key=osinsty OsInfo[15].Value=1 OsInfo[16].Key=iever OsInfo[16].Value=11.15.16299.0-11.0.47 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=8130 OsInfo[19].Key=svolsz OsInfo[19].Value=2793 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=170928 OsInfo[22].Key=bldtm OsInfo[22].Value=1534 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs3_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.16299.19.amd64fre.rs3_release.170928-1534 OsInfo[30].Key=buildflightid OsInfo[30].Value=58DDBB00-947E-420A-B296-A2451AE6AC0B.2 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[33].Key=containerid OsInfo[34].Key=containertype OsInfo[35].Key=edu OsInfo[35].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Microsoft Flight Simulator® AppPath=C:\FSX\fsx.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=31736CD664C91611E8FACF7B443412D4 MetadataHash=580167963
October 22, 20178 yr Sorry if my signature didn't show up but I had my account fixed by Jim so it should show I'm just looking at it on my phone so it didn't my apologies Ed kammerman
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