December 13, 20187 yr Author RESOLVED!!!! It's odd because for the "C:\Program Files (x86)\Garmin\Trainers" folder, under Properties->Security, CREATOR OWNER still has no access. But I'm not going to ask any questions. A HUGE thank you, Jean-Luc. Hopefully it stays solved, and we help someone else who might have this same issue.
December 13, 20187 yr Thank you for your enduring patience. This shows sometimes, systems and software interactions are complex and it takes time to pin point probable causes and find out possible solutions. We're trying our best for situations like this not to happen, and this shows: we're pride our forums are far from being flooded with problem reports. I'm glad it is all sorted out on your system, and I'm glad to learn this is not a bug in our product in the end! 😀 Edited December 13, 20187 yr by RXP
December 26, 20187 yr Hello, I've been using the RXP GTN 750 with good success in P3D v4 for a while. After I upgraded to P3D v4.4, I only get a black screen. I used Nirsoft's AppCrashViewer and it shows that the App crashes. Any suggestions? Thank you Klaus GTN Simulator.exe Nicht mehr funktionsfähig 26.12.2018 14:31:02 All Users C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe 16,110 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_GTN Simulator.ex_f63077d97aaf2d68af3796b897a5aab25c7d29d_60df964a_2a5288cd\Report.wer Version=1 EventType=APPCRASH EventTime=131903046626479988 ReportType=2 Consent=1 UploadTime=131903046630279870 ReportStatus=268435456 ReportIdentifier=f427e4b9-d464-47f9-9e1c-34bfc3c86bd9 IntegratorReportIdentifier=237b7b70-d1df-428c-a39a-e9557d853f20 Wow64Host=34404 Wow64Guest=332 NsAppName=GTN Simulator.exe OriginalFilename=GTN Simulator.exe AppSessionGuid=0000022c-0001-002f-cf7b-e83d1f9dd401 TargetAppId=W:0006310e69d720d5f5132737093d6f77fbc600000904!0000d7835a66a1397d2cd5ddd2d017f63ddaec55872c!GTN Simulator.exe TargetAppVer=2018//11//05:20:09:52!54602a!GTN Simulator.exe BootId=4294967295 ServiceSplit=2 TargetAsId=2106 IsFatal=1 Response.BucketId=dd84eec9b5988a3f4c77fdf13bf263ae Response.BucketTable=1 Response.LegacyBucketId=2051387367825236910 Response.type=4 Sig[0].Name=Anwendungsname Sig[0].Value=GTN Simulator.exe Sig[1].Name=Anwendungsversion Sig[1].Value=6.50.1.0 Sig[2].Name=Anwendungszeitstempel Sig[2].Value=5be0a390 Sig[3].Name=Fehlermodulname Sig[3].Value=KRNLSIM.dll Sig[4].Name=Fehlermodulversion Sig[4].Value=6.50.1.0 Sig[5].Name=Fehlermodulzeitstempel Sig[5].Value=5be0a251 Sig[6].Name=Ausnahmecode Sig[6].Value=c0000005 Sig[7].Name=Ausnahmeoffset Sig[7].Value=00021c3a DynamicSig[1].Name=Betriebsystemversion DynamicSig[1].Value=10.0.17134.2.0.0.256.48 DynamicSig[2].Name=Gebietsschema-ID DynamicSig[2].Value=1031 DynamicSig[22].Name=Zusatzinformation 1 DynamicSig[22].Value=2beb DynamicSig[23].Name=Zusatzinformation 2 DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46 DynamicSig[24].Name=Zusatzinformation 3 DynamicSig[24].Value=5e24 DynamicSig[25].Name=Zusatzinformation 4 DynamicSig[25].Value=5e242fda7d18813327ab5a22faeed05c UI[2]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[0]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcGenral.DLL LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\sechost.dll LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[9]=C:\WINDOWS\System32\SspiCli.dll LoadedModule[10]=C:\WINDOWS\System32\CRYPTBASE.dll LoadedModule[11]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[12]=C:\WINDOWS\System32\SHLWAPI.dll LoadedModule[13]=C:\WINDOWS\System32\combase.dll LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[15]=C:\WINDOWS\System32\GDI32.dll LoadedModule[16]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[17]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[18]=C:\WINDOWS\System32\USER32.dll LoadedModule[19]=C:\WINDOWS\System32\win32u.dll LoadedModule[20]=C:\WINDOWS\System32\ole32.dll LoadedModule[21]=C:\WINDOWS\System32\OLEAUT32.dll LoadedModule[22]=C:\WINDOWS\System32\SHELL32.dll LoadedModule[23]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[24]=C:\WINDOWS\System32\shcore.dll LoadedModule[25]=C:\WINDOWS\System32\windows.storage.dll LoadedModule[26]=C:\WINDOWS\System32\advapi32.dll LoadedModule[27]=C:\WINDOWS\System32\kernel.appcore.dll LoadedModule[28]=C:\WINDOWS\System32\profapi.dll LoadedModule[29]=C:\WINDOWS\System32\powrprof.dll LoadedModule[30]=C:\WINDOWS\System32\FLTLIB.DLL LoadedModule[31]=C:\WINDOWS\SYSTEM32\UxTheme.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\WINMM.dll LoadedModule[33]=C:\WINDOWS\SYSTEM32\samcli.dll LoadedModule[34]=C:\WINDOWS\SYSTEM32\MSACM32.dll LoadedModule[35]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[36]=C:\WINDOWS\SYSTEM32\USERENV.dll LoadedModule[37]=C:\WINDOWS\SYSTEM32\dwmapi.dll LoadedModule[38]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV LoadedModule[40]=C:\WINDOWS\SYSTEM32\MPR.dll LoadedModule[41]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL LoadedModule[45]=C:\WINDOWS\SYSTEM32\bcrypt.dll LoadedModule[46]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[47]=C:\WINDOWS\SYSTEM32\MSIMG32.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\d3d9.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\OLEACC.dll LoadedModule[50]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.472_none_73d7c4b19f76b841\gdiplus.dll LoadedModule[51]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\KRNLSIM.dll LoadedModule[52]=C:\WINDOWS\System32\WS2_32.dll LoadedModule[53]=C:\ProgramData\Reality XP\rxpGtnSim32.dll LoadedModule[54]=C:\WINDOWS\SYSTEM32\OPENGL32.dll LoadedModule[55]=C:\WINDOWS\SYSTEM32\GLU32.dll LoadedModule[56]=C:\WINDOWS\System32\NSI.dll LoadedModule[57]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL LoadedModule[58]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[59]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.472_none_4102c1a8450eed42\Comctl32.dll LoadedModule[60]=C:\WINDOWS\System32\MSCTF.dll LoadedModule[61]=C:\Program Files (x86)\Dexpot\hooxpot.dll LoadedModule[62]=C:\Program Files (x86)\WinSplit Revolution\WinSplitHook32.DLL LoadedModule[63]=C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_01c064f3d89f92be\nvoglv32.dll LoadedModule[64]=C:\WINDOWS\System32\SETUPAPI.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll LoadedModule[66]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll LoadedModule[67]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[68]=C:\WINDOWS\System32\MSASN1.dll LoadedModule[69]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[70]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_B.DLL LoadedModule[71]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\IOP_SIM.DLL LoadedModule[72]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\CDP.DLL LoadedModule[73]=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\OGL_simulator.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\d3dx9_43.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=17134 OsInfo[3].Key=ubr OsInfo[3].Value=472 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1031 OsInfo[7].Key=geoid OsInfo[7].Value=242 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=338306 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.472.17134.0-11.0.101 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=16344 OsInfo[19].Key=svolsz OsInfo[19].Value=930 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=180410 OsInfo[22].Key=bldtm OsInfo[22].Value=1804 OsInfo[23].Key=bldbrch OsInfo[23].Value=rs4_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.17134.472.amd64fre.rs4_release.180410-1804 OsInfo[30].Key=buildflightid OsInfo[30].Value=6850722B-D202-417F-B6D3-F45419191852.1 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[33].Key=expid OsInfo[34].Key=containerid OsInfo[35].Key=containertype OsInfo[36].Key=edu OsInfo[36].Value=0 FriendlyEventName=Nicht mehr funktionsfähig ConsentKey=APPCRASH AppName=GTN Trainer AppPath=C:\Program Files (x86)\Garmin\Trainers\Packages\GTN\Bin\GTN Simulator.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=5C422D5D550FA4ADAF6988BFECB2DE2F MetadataHash=-949558400 Edited December 27, 20187 yr by RXP AMD Ryzen 7 9800X3D, AMD Radeon RX 7900 XTX (24 GB VRAM), 64 GB RAM, 4k TV
December 26, 20187 yr Same here on a new Prepar3D v4.4 installation. Black screen, re-installed, no cure. Hope to find a solution soon. Edited December 26, 20187 yr by Harald777
December 27, 20187 yr Unless there is a compelling reason, I do not swap to 4.4 until all of my usual addons state they are compatible. I recall issues with the FSL A320 install where it would crash the machine because its earlier version(then 4.2) was being read by P3D. Now I am much more cautious of P3D updates...I then also have to decide on the method of P3D update.. Geoff Bryce
December 27, 20187 yr Hi, P3D4.4 is not the issue in this case and our products are fully updated to P3D4.4. The issue shown above has to do with the Garmin trainer and our implementation instead, probably due to a problem with the graphics drivers (Nvidia it seems in the report?) Can you please post the content of the RXP log files? (see User's Manual for file/path).
December 28, 20187 yr Hi, Thank you for your reply. Here are the log files: rxpGtnSim.dll.log: 18/12/28 14:43:47.530 09948 - ] # rxpGtnSim64.dll version 2.5.10.0 18/12/28 14:43:47.529 09948 INFO ] 18/12/28 14:43:50.094 14000 INFO ] 18/12/28 14:43:50.943 08972 INFO ] GTN: 01 ..\..\src\krnl\krnl_lib\sim\hwm_nand_drvr_sim.c(827) (null) rxpGTN.gau.log: 18/12/28 14:43:43.928 09948 - ] # rxpGTN.dll version 2.5.10.0 18/12/28 14:43:43.928 09948 INFO ] rxpGTN_menu.dll.log: 18/12/26 12:57:08.279 15784 - ] # rxpGTN_menu.dll version 2.5.10.0 18/12/26 12:57:08.912 15784 INFO ] edit panel: E:\Program Files (x86)\Lockheed Martin\Prepar3D v4\SimObjects\Airplanes\IRIS Raptor Driver\panel\panel.cfg I also tried to create the 2 other log-files by including this into the RealityXP.GTN.ini file of two airplanes I was using which had the RXP GTN 750 configured: [GTN_750_1] DebugValue = 1 ; 1 to enable video card driver debug logs LogTrainer = 1 ; 1 to enable Garmin Trainer logs ; is the master device if true. MasterDevice = true ; selects COM/NAV Radios '1' or '2'. RadiosPair = 1 ..... I was unable to find more rxp*.log files. Where should they be? Did I do the right thing by including the two lines into the RealityXP.GTN.ini files in the respective airplane's folder in simobjects? I hope this helps. Thank you. Klaus P.S.: I am using the latest Nvidia driver version 417.35 for a GTX 970 card AMD Ryzen 7 9800X3D, AMD Radeon RX 7900 XTX (24 GB VRAM), 64 GB RAM, 4k TV
December 28, 20187 yr 1 hour ago, khwsommer said: 18/12/28 14:43:50.943 08972 INFO ] GTN: 01 ..\..\src\krnl\krnl_lib\sim\hwm_nand_drvr_sim.c(827) (null) This is the key. There are discussions already in the forum with resolution when this message shows up in the log. It is just a matter of either missing folder or access rights to the installation folders. Addendum: I've merge the discussion to the one with resolution for this. Look p2 for the very same log message and suggestions. Please make sure to search for 'black screen' in the forum before creating a new discussion. Edited December 28, 20187 yr by RXP
April 4, 20197 yr I have the same issue described here, so I opened the Garmin trainer itself and powered up the 750 and it has a blank screen also, so it's not just within FSX. Uninstalled and re-installed the trainer, then added myself as an admin with full rights. Still the same problem. Uninstalled again; no virus protection running and turned off firewall; ran install as admin; same issue.
April 14, 20197 yr I'm also having the same issue. The GTN750 and 650 are stuck with the screen blank and "starting" in the left lower corner. On the other hand, the GNS 430/530 units work just fine. Marlon Carter - AVSIM Reviewer
April 22, 20197 yr For me this is with the A2A C172. I've tried the installation suggestion but it still doesn't load Marlon Carter - AVSIM Reviewer
April 22, 20197 yr @mypupdaisy @Caribpilot Hi, like you might have read in this discussion (the 3 pages of it) the best tool to start a diagnostic is the log files. Can you please review the user's manual troubleshooting section, add the 'debug' settings manually to the ini file, then post the content of the log files like @khwsommer has done above?
April 24, 20197 yr GTN Gau 19/04/24 23:40:27.621 08052 - ] # rxpGTN.dll version 2.5.16.0 19/04/24 23:40:27.619 08052 INFO ] GTN Menu 19/04/24 23:40:18.299 06600 - ] # rxpGTN_menu.dll version 2.5.16.0 19/04/24 23:40:19.545 06600 INFO ] edit panel: C:\Program Files (x86)\Steam\steamapps\common\FSX\simobjects\airplanes\A2A_C172\panel\panel.cfg 19/04/24 23:42:29.807 04540 INFO ] GTN Sim 19/04/24 23:40:31.217 08052 - ] # rxpGtnSim32.dll version 2.5.16.0 19/04/24 23:40:31.213 08052 INFO ] 19/04/24 23:40:48.520 08152 INFO ] Marlon Carter - AVSIM Reviewer
April 27, 20197 yr @Caribpilot thank you for the log files but it doesn't seem you've added the 'debug' settings manually to the ini file like described in the User's Manual. Can you please confirm?
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