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Fenix A320 Freezes but sim still keeps running

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  • Author
1 hour ago, F737MAX said:

Leaving the power saving feature on for USB ports has been known to cause issues in MSFS.

I am going to check all my USB ports, something definitely happened not that long ago when this started. I do use Spad Next and I am pretty sure that disables all the USB power saving and notifies you each time you plug in a new device. I just got a Tiller and Spad asked me to restart as an administrator to fix the power saving the first time it ran with the Tiller connected 

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

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  • I think I've directly told you twice or thrice now that this is not possible and spreading your theories around knowing I've told you this isn't how it works makes me wonder what you're after here. 

  • Known issue that affects many different complex aircraft. Some have had hotfixes to reduce the chance of them occurring. Possibly a Simconnect issue. A full solution is unknown at this time. A re

  • You probably not registered on Fenix Discord. There is a kind of double registration (registration and verification). This is the reason you see nothing.


Do you use popout panel manager?

I had freeze problems with latest Nvidia drivers.

Enabling use alt display renderer and disabling vsync in Fenix app fixed everything, don’t ask me how.

1 minute ago, rob0203 said:


Do you use popout panel manager?

I had freeze problems with latest Nvidia drivers.

Enabling use alt display renderer and disabling vsync in Fenix app fixed everything, don’t ask me how.

Can't speak for OP obvs but for my part yes I do use pop out panel manager. So far, reverting to the older Nvidia driver (556.12) seems to have fixed the issue. Early days though 🙂 

14900ks, RTX4090, 64Gb@6000-30-36-36-T2, Samsung 990Pro 2Tb , Dell G3223Q 32" 4k Gsync + 27" secondary monitor.
Thrustmaster Airbus Edition throttles etc, TPR pedals, MiniCockpit FCU, WinWings FCU, WinWings Orion 2 F15E, WinWings A320 sticks.

  • Author
18 minutes ago, rob0203 said:

Do you use popout panel manager?

I did try it a while back but didn't end up using it, yesterday I rolled back to driver 560.81 as I had recently updated too the latest, unfortunately the incident where the plane froze in the air was with 560.81. Maybe I will give 556.12 a try

Edited by RJC68

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

mmBbmS1.png

 

Bet you wish you could save flights and restore from the freeze like some other aircraft but every time I mention this on forums I am told fenix owners don't require this ability

Colin hodds

I7 9700K,nvidia 3090 ,ssd ,32gig 3200mhz ram ,win10,prep3d

  • Author

Well just did a flight on NVIDIA driver 560.81 which was my previous version, got to the gate and shut the engines down and it locked up. The engine displays shut down but did not stop at zero they just kept going into minus values.

Man this is annoying, time to give up on the Fenix for a while !

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

mmBbmS1.png

 

I looked at the Fenix Discord stream and sure didn't see any discussion of a problem like this.

The second issue in your OP (freeze during approach segment) sounds like a known issue that occasionally affects a number of add-ons, and is thought to be some kind of lock-up in simconnect itself.

Having recurring failures at shutdown is perplexing.  When I try to what-if it, I ask myself "what is happening at that point that doesn't happen elsewhere in a flight profile?"  The only thing that jumps out at me is the large number of objects that are present when at an airport...again, it kind of points to simconnect.  Also, how exactly are you shutting down the engines?  I note that you are using Spad Next--I wonder if maybe you're using a button/switch mapped to a generic sim control rather than the Fenix panel's control.

With a 4090, I wouldn't suspect that a normally-functioning GPU couldn't keep up.  Your 12700K, however, might be a part of the problem.  Maybe try limiting the frame rate in the sim with a utility like MSI's RTSS, and see if you reproduce it.  Try limiting the frame rate to something mid-range like ~30 fps or so to give the CPU some headroom rather than having it cranking out frames as fast as possible and see if the problem persists.  And I'd also put it into Dev mode with the frame time inset up and see if CPU or GPU load does anything weird during arrival/shutdown.

Might also be useful to try at several airports of progressively higher complexity to see if there's a correlation there--starting from a small default ramp-only field working your way on up to a large complex airport.

Bob Scott | President and CEO, AVSIM Inc
ATP Gulfstream II-III-IV-V

Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE
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  • Author
1 hour ago, Bob Scott said:

I looked at the Fenix Discord stream and sure didn't see any discussion of a problem like this.

The second issue in your OP (freeze during approach segment) sounds like a known issue that occasionally affects a number of add-ons, and is thought to be some kind of lock-up in simconnect itself.

Having recurring failures at shutdown is perplexing.  When I try to what-if it, I ask myself "what is happening at that point that doesn't happen elsewhere in a flight profile?"  The only thing that jumps out at me is the large number of objects that are present when at an airport...again, it kind of points to simconnect.  Also, how exactly are you shutting down the engines?  I note that you are using Spad Next--I wonder if maybe you're using a button/switch mapped to a generic sim control rather than the Fenix panel's control.

With a 4090, I wouldn't suspect that a normally-functioning GPU couldn't keep up.  Your 12700K, however, might be a part of the problem.  Maybe try limiting the frame rate in the sim with a utility like MSI's RTSS, and see if you reproduce it.  Try limiting the frame rate to something mid-range like ~30 fps or so to give the CPU some headroom rather than having it cranking out frames as fast as possible and see if the problem persists.  And I'd also put it into Dev mode with the frame time inset up and see if CPU or GPU load does anything weird during arrival/shutdown.

Might also be useful to try at several airports of progressively higher complexity to see if there's a correlation there--starting from a small default ramp-only field working your way on up to a large complex airport.

Thing is Bob everything was perfect up until about a week ago, I have had zero issues with the Fenix, it is my most flown aircraft. I do limit my FPS to 72 in RTSS as this gives me a near perfect frame time variance. I have been using the switches on my TCA Airbus throttle to shutdown the engines, this worked out of the box with the Fenix.

I have tried default airports and 3rd party airports, it does not make a difference.

What happened yesterday seems to be a one off with it freezing on approach, I have just completed 2 flights and both times I got too the gate without issues but when I shut down the engines it locks up. Tomorrow I am going to remove my TCA throttle and see what happens.

Edited by RJC68

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

mmBbmS1.png

 

3 hours ago, RJC68 said:

Well just did a flight on NVIDIA driver 560.81 which was my previous version, got to the gate and shut the engines down and it locked up. The engine displays shut down but did not stop at zero they just kept going into minus values.

Man this is annoying, time to give up on the Fenix for a while !

Did you try with version 556.12? 

14900ks, RTX4090, 64Gb@6000-30-36-36-T2, Samsung 990Pro 2Tb , Dell G3223Q 32" 4k Gsync + 27" secondary monitor.
Thrustmaster Airbus Edition throttles etc, TPR pedals, MiniCockpit FCU, WinWings FCU, WinWings Orion 2 F15E, WinWings A320 sticks.

  • Commercial Member

You mentioned reaching out to support, can you please advise what your ticket number was so I can take a look myself?

Aamir Thacker

I think we keep forgetting how complex our setups have become. I am amazed at the ability that the software has evolved into and manages to keep everything running. Remember FSX?

I was having an issue with lock-ups as well, but they have become quite random after reinstalling the USB drivers and eliminating an external dock altogether and all USB power management settings were turned off. Almost all USB ports are in use as well as two iPads that are used for emulating the FMCG and EFB, so a lot is going on with my pc. 

The event viewer pointed to a display issue where the GPU was overloaded, I am running a slightly older PC with an i79700K and a GTX 3080 Ti.

The simconnect reference is interesting and I will have to keep that in mind the next time the sim locks up. I will be back home this weekend after three weeks away. I am really missing the Fenix busses.

 

Edited by HUSSAR
Added info.

\Robert Hamlich/

 

  • Author
2 hours ago, Aamir said:

You mentioned reaching out to support, can you please advise what your ticket number was so I can take a look myself?

Good Morning Aamir,

Here is the ticket:

FenixSim Support 4057354625

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

mmBbmS1.png

 

  • Author
6 hours ago, tfm said:

Did you try with version 556.12? 

I installed this version last night and just about to setup a flight now and test

 

Richard

i7-12700K | Noctua NH-D15S Black Version | MSI Pro Z690 - A | 32 GB DDR4 3600 | Gigabyte Gaming OC 4090 | 1TB WD Blue NMVe (MSFS 2020) | 500 GB WD Black Gen 4 NVMe | 4TB WD Black Conventional | Fractal Design Torrent Case | Seasonic 1000W Gold Plus PSU | Thrustmaster Boeing Yoke | Honeycomb Throttle | Airbus Side Stick | Virpil Rudder Pedals | Sony X90K 55 Inch TV |

mmBbmS1.png

 

Four flights now completed using Nvidia 556.12 without incident, including using all the triggers I could think of which would previously be associated with an issue (mainly Lossless Scaling, pop out manager, using GSync, opening apps outside sim, using display sync setting).

Edited by tfm

14900ks, RTX4090, 64Gb@6000-30-36-36-T2, Samsung 990Pro 2Tb , Dell G3223Q 32" 4k Gsync + 27" secondary monitor.
Thrustmaster Airbus Edition throttles etc, TPR pedals, MiniCockpit FCU, WinWings FCU, WinWings Orion 2 F15E, WinWings A320 sticks.

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