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Reason for a crash to desktop

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I was flying MYNN (Nassau) to EGLL last night and halfway into the flight, it just crashed to the desktop; no error message or anything. I was right in the middle of the Atlantic at FL370, so no other scenery would have been loaded.

It's the first CTD I've had in ages, is there any way I can find out what the reason for it was?

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
64GB (2x32GB) DDR5 6000MHz Corsair Vengeance
32GB GeForce® RTX 5090 Graphics Card

You can check your windows error logs, though the first thing to always check is any sign of overheating. Another common cause is an addon, so worth running msfs without addons (just to check). Maybe also a new piece of software, windows update or driver update is to blame - have you done any of those things recently (graphics driver particularly).

Edited by cianpars

Ryzen 5800X3D, Nvidia RTX5080 - 32 Gig DDR4 RAM, 1TB & 2 TB NVME drives - Windows 11 64 bit MSFS 2024 Premium Deluxe Edition Resolution 2560 x 1440 (32 inch curved monitor)

I had a similar incident, and from what I gathered from the Windows EVENT VIEWER some update might have happend while flying, and it seemed to be related to some AMD core components. I have since disabled automatic installation in the AMD Install Manager. No further incident since, but that may be coincidence. But seeing you having an AMD Motherboard, it may be worth checking.

Asus ROG STRIX X870-E Gaming; Ryzen9 9950X3D; RX9070XT; 96GB RAM; 4TB/2TB M.2 SSD; 8TB HDD; LG 45GX90SA-B

  • Author
1 hour ago, Tom_L said:

I had a similar incident, and from what I gathered from the Windows EVENT VIEWER some update might have happend while flying, and it seemed to be related to some AMD core components. I have since disabled automatic installation in the AMD Install Manager. No further incident since, but that may be coincidence. But seeing you having an AMD Motherboard, it may be worth checki

I saw this in the Windows Event Viewer. Can anyone translate:

Faulting application name: FlightSimulator2024.exe, version: 1.8.14.0, time stamp: 0x00000000

Faulting module name: FlightSimulator2024.exe, version: 1.8.14.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000003f50b99

Faulting process id: 0x2668

Faulting application start time: 0x1DD37FD175E59BD

Faulting application path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.8.14.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.8.14.0_x64__8wekyb3d8bbwe\FlightSimulator2024.exe

Report Id: 4115a7d9-d6e3-461c-9767-d01f4ecf6285

Faulting package full name: Microsoft.Limitless_1.8.14.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
64GB (2x32GB) DDR5 6000MHz Corsair Vengeance
32GB GeForce® RTX 5090 Graphics Card

That just confirms that MSFS2024 crashed, but the cause could potentially have been outside of the MSFS2024 ecosystem.

What airliner addon were you flying? That would be my primary suspect. Or of you use Navigraph, problematic data can cause instant CTDs when you reach the problematic waypoint.

Bill 😎
FS2024 • Currently enjoying : A2A Comanche 2024 & Aerostar • Black Square Commander 114, Bonanzas, Barons, C208, TBM850, Dukes • COWS DA40 & DA42 • FSW Legacy, C24R Sierra & C414 • Echo Falco F8L • Got Friends A32 Vixxen • FSReborn Sirius TL3000 • Flying Fries Gabriel 160TR • Flyboy Rans S6S • Skyward DA50RG • SWS Zenith CH701, RV-8, RV-10, RV-14 • Bagolu C172M & ICP Savannah. Currently flying IRL: Pipersport SportCruiser, Aeroprakt A32 Vixxen, Bristell Classic, Evektor SportStar, TL Sirius TL-3000, Rans S6LS
TrackIR • BeyondATC • PMS GTN Payware • RealTurb • Axis & Ohs
9800X3D • RTX 3080 • 64GB DDR5-6000
Former PPL IR, grounded by diabetes. Now UK NPPL(M)

  • Author
21 minutes ago, JYW said:

That just confirms that MSFS2024 crashed, but the cause could potentially have been outside of the MSFS2024 ecosystem.

What airliner addon were you flying? That would be my primary suspect. Or of you use Navigraph, problematic data can cause instant CTDs when you reach the problematic waypoint.

I was in the PMDG 777. Flown it loads and haven't had an issue like this. I saw that two Windows updates were installed last night. I've uninstalled them

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
64GB (2x32GB) DDR5 6000MHz Corsair Vengeance
32GB GeForce® RTX 5090 Graphics Card

Run the following commands (w/admin rights) and when all completed successfully and without error/s. In the following order:

Dism.exe /online /Cleanup-Image /checkhealth

Dism.exe /online /Cleanup-Image /scanhealth

Dism.exe /online /Cleanup-Image /Restorehealth

sfc /scannow

Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore

Dism.exe /Online /Cleanup-Image /StartComponentCleanup

RESTART computer as the last step.

Win10Pro 22H2-19045.7184 IntelCorei7-3770K GigabyteGA-Z68XP-UD3 32GBGSkillCL7-8-8-24 AsusRTX2070OC8GB 1TBCrucialMX500SSD 2 TB PNY CS900 (x3)1TBRAWMushkinSSDs LGBlueRayBurner RosewillChallengerTowerBlack CorsairRM750wPSU X56HOTAS TtesportsCommanderKeyboardMousecombo TrackIR5Pro 34inUltraWideScreenLG2560x1080p TM2xMFDCougar OculusQuest2 InateckKU5211PCIe3.2 LTERIVERPCIeG2S4 TMobileHomeInternet5G

MSI Codex Series R2 B14NUC7-095US Windows 11 Home 25H2 26200.9457 - i7 14700F MSI Pro B760 VC Wifi II RTX 5060ti OC 16GB 32GB DDR5 5600mhz 2TB MSI nVME 4TB Crucial nVME 4TB SPCC SATA SSD P-3 4TB SSD  650w Gold PSU Monitor LG 2560x1080p 34in

  • Author
19 hours ago, udidwht said:

Run the following commands (w/admin rights) and when all completed successfully and without error/s. In the following order:

Dism.exe /online /Cleanup-Image /checkhealth

Dism.exe /online /Cleanup-Image /scanhealth

Dism.exe /online /Cleanup-Image /Restorehealth

sfc /scannow

Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore

Dism.exe /Online /Cleanup-Image /StartComponentCleanup

RESTART computer as the last step.

Thanks for this advice. I assume I just run these through the Run program? What do these do?

AMD Ryzen™ 9 9900X3D, AM5, Zen 5, 12 Core, 24 Threads, 4.4GHz, 5.5GHz Turbo
64GB (2x32GB) DDR5 6000MHz Corsair Vengeance
32GB GeForce® RTX 5090 Graphics Card

18 hours ago, BWBriscoe said:

Thanks for this advice. I assume I just run these through the Run program? What do these do?

Open a command prompt with admin rights then run each then reboot.

They will ensure the system is corrupt free.

Win10Pro 22H2-19045.7184 IntelCorei7-3770K GigabyteGA-Z68XP-UD3 32GBGSkillCL7-8-8-24 AsusRTX2070OC8GB 1TBCrucialMX500SSD 2 TB PNY CS900 (x3)1TBRAWMushkinSSDs LGBlueRayBurner RosewillChallengerTowerBlack CorsairRM750wPSU X56HOTAS TtesportsCommanderKeyboardMousecombo TrackIR5Pro 34inUltraWideScreenLG2560x1080p TM2xMFDCougar OculusQuest2 InateckKU5211PCIe3.2 LTERIVERPCIeG2S4 TMobileHomeInternet5G

MSI Codex Series R2 B14NUC7-095US Windows 11 Home 25H2 26200.9457 - i7 14700F MSI Pro B760 VC Wifi II RTX 5060ti OC 16GB 32GB DDR5 5600mhz 2TB MSI nVME 4TB Crucial nVME 4TB SPCC SATA SSD P-3 4TB SSD  650w Gold PSU Monitor LG 2560x1080p 34in

If it happened once in a long time then it's probably not worth stressing over, this can happen to any game/program at any time, if you get multiple CTDs then you should start to worry but then you can at least start to diagnose better.

Pico Neo3 Link VR - Windows 11 64bit, Gigabyte Z590 Aorus Elite Mobo, i7-10700KF CPU, Gigabyte RX 9070 XT OC 16gb (AMD GPU), 32gig Corsair 3600mhz RAM, SSD x2 + M.2 SSD 1tb x1

Saitek X45 HOTAS - Saitek Pro Rudder Pedals - Logitech Flight Yoke - Homemade 3 Button & 8-directional Joystick Box, SNES Controller (used as a Button Box - Additional USB Numpad (used as a Button Box)

There is ONE area that very rarely gets a mention when it comes to CTDs, the connection or disconnection of a USB port. I've managed to recreate CTDs several times with this. Sometimes a loose connection or simply plugging in a USB wireless dongle for a pair of headphones for example, will cause a crash just as the USB drivers recycle.

Don't know if its the case for the OP but just putting it out there.

B450 Tomahawk Max / Ryzen 7 5800x3D / RTX 3060ti 8G / Noctua NH-UI21S Max Cooling / 32G Patriot RAM / 1TB NVME / 450G SSD / Thrustmaster TCA & Throttle Quadrant / Xiaomi 32" Wide Curved Monitor 1440p 144hz

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