MajorMike

I went to start my P3Dv4 today and received a message saying that the Chase Plane had been activated on too many machines and that I needed to contact chase plane to have an activation reset. I have only installed it on one computer. I do have a second computer, a laptop which I have recently reset to factory settings. I did have some old prop products on this second computer but had not reinstalled any old prop products since I reset the laptop computer. I had not attempted to install the chase Plane on the second computer prior to resetting it. Is there an explanation for this as I can't understand why it says I have had too many activations when I have oinly installed it once. Thank-you. Michael Houghton

Thank-you for clarifying that

I have purchased the Reality XP GTN 750 for X-Plane. I have installed this successfully on my main computer. However I also have X-Plane installed on a second computer a laptop which I use occasionally when I get together with flight sim friends at a village hall for a day of flight sim. This second computer the laptop would only be used when the main computer is not being used at the same time. I presumed the Reality XP would allow this but when I tried to install the Reality XP it says the Licence is invalid on my laptop -contact vendor.. Please advise if I must purchase a second licence if i wish to use it on the laptop and how would I contact the vendor as when I looked for support it gave me the option of the forum and I could not see a way of contacting the vendor direct. Thank-you. Michael Houghton

If I follow the instructions for uninstalling PTA from my old computer will I be then allowed to install it on my new computer. In other words will your server computers know that I have uninstalled from my old computer so that I will be allowed to install it on my new computer. At present I cannot install it on my new computer I presume because PTA is only allowed to be installed on one computer. Thank-you for your advice. Michael Houghton

I have purchased PTA and have it installed. However I have just purchased a new computer. I wish to install the PTA on my new computer. can I install this on two computers? thank-you Michael Houghton

Thank-you Kevin. I have now managed to remember my login for the Support Portal and I have been able to submit a ticket to the billing department so hopefullly this will be resolved soon. I had sent a message to the forum in desparation as without the login for the Support Portal I could not make contact with PMDG. Mike

I tried to order the new PMDG 747 version II but on trying to order I received an error message https://www.dropbox.com/s/gdb6yo8m7xnp2lb/PMDG747II.jpg?dl=0 I tried ordering twice with my first credit card and received this message on both occasions so I tried a different credit card and it was declined. I then contacted my credit card company to be told that I had ordered the product twice with my first card. When i checked the PMDG website with my login and looked at orders it is not there. However I checked my emails and there are two Autoreceipts for the PMDG 747 version II. I thought i would contact PMDG which is listed at the bottom right of the home page. However when I go to the PMDG support portal it won't let me log in with my detsils and when I try to create a new login it says my email has already been used. Is the login for PMDG and PMDG Support portal different? Can one of the administrators help in telling me how I can get my download and secondly how I can stop me being charged twice. Thank-you. Michael Houghton

Is there a way to use Scenery Configurator to point the FSX SE to airports I have installed in FSX. I have FSX boxed and FSX SE installed on the same computer. i used the Scenery configurator but it kept coming up with a message that the airport I had tried to duplicate in FSX SE that I had installed in FSX could not be found. I went to group view having selected the FSX SE in Scenery Configurator then add area and put in the path to the scenery installed in FSX but It did not work in FSX SE. Any help with this would be appreciated. Thank-you Michael Houghton

I have recently purchased NGX reboot and have been using the button control. Is there a logic to when the check list which appears in the main Panel is usually Yellow but sometimes Orange. Also where it says the captain needs to perform the preflight procedure. I do not know how to do a Master Lights Test and dim test for example so is it a question of having to go through the FCOM PMDG 737 manual or are these procedures explained in a more simple way anywhere. Thank-you Michael Houghton

I am sorry to have troubled you with this in retrospect a silly question as I have managed to work it out after seeing Robert's message and a little experimentation. I am now all installed up to date on original FSX and Steam FSX. Thank-you for your reply. Michael Houghton

I have been to the PMDG Operations centre and have a question about updating the PMDG 777 and 737 NGX as I only did an update in March. For the PMDG 777-200 LRF and the 777-300 ER do I need to uninstall the present version before installing the latest version as when I tried to install it it asked if I wanted to reinstall the previous version or remove the present version ? The PMDG 737 NGX refers for an update for FSX:SE so is the update for the 737 NGX just for the Steam edition of FSX or is it for the FSX original as well? Thank-you. Michael Houghton

Can someone explain or direct me to explanation of how to navigate with the VOR LOC. I have tired pressing LOC and LNAV but I a wondering if I need to put in a VOR and course or radial and hand fly with heading having selected VOR on the EFIS. Is there a way the 777 can follow the VOR LOC as in the 737NGX. Thank-you Michael

I have FSX installed on two computers and both have come up with warnings about proceeding with opening the FSX with the RAAS included with Aerosoft Airbus extended and PMDG 777 as it may be a security problem. If I click do not install the RAAS FSX works fine but if I proceed it crashes the FSX and it wants to restart the FSX. In fact I have gone into the RAAS dll and told it to disable the RAAS so I do not get this message. My question is that if I purchase the RAAS professional full version will it work and do I need to uninstall the RAAS included with the Airbus extended first. Thank-you Michael

I have a problem with the locked version of the RAAS supplied with the Aerosoft Airbus. On running FSX I get a message saying it is not recommended to use RAAS and indeed if I click yes to use it the FSX crashes. If I say no the FSX works fine but without the RAAS. The FS2Crew support suggest I may have a corrupt Simconnect file and need to install the SP2 or Acceleration pack . From what I understand I would need to uninstall the Acceleration pack and reinstall it which I understand will rewrite my FSXConfig file. My reason for explaining this is will I need to reinstall the DX10 scenery fixer after reinstalling the Acceleration pack Thank-you. Michael

Please could you clarify a few details before I proceed with this. I have not tried DX10 preview yet. I have made various tweaks to the FSX.CFG such as those recommended in the document "FSX Performance Tips and tweaks" If I installed this software would this undo all these tweaks or would I need to put all these tweaks back afterwards' A friend said that once installed it can be undone by the click of a button. In this case would my FSX.CFG go back to what it was prior to installing DX10 fixer. I think part of my uncertainty is that I can't find any details about this software and I want to be sure this will not upset my system. Thank-you. Michael