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Eaglesoft support

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I purchased Citation X from Eaglesoft last year. It is a good product but support seems to have stopped. I tried to register for the forum but after 2 days still no reply even with mail chase ups. I would have to say that you should be wary of buying a product that seems to have no support. Can anyone add anything

Must be a fluke, I've had no issues with support. Check your spam folders. Also it was the weekend, it's possible they were out for a few days.

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I purchased Citation X from Eaglesoft last year. It is a good product but support seems to have stopped. I tried to register for the forum but after 2 days still no reply even with mail chase ups. I would have to say that you should be wary of buying a product that seems to have no support. Can anyone add anything
Yep, Ron and his team offer some of the best support in the business. There may be some real-world issues involved here, so please wait a bit and I'll bet one of the team will get back to you.
I purchased Citation X from Eaglesoft last year. It is a good product but support seems to have stopped. I tried to register for the forum but after 2 days still no reply even with mail chase ups. I would have to say that you should be wary of buying a product that seems to have no support. Can anyone add anything
Contact us with your username.....Big%20Grin.gif
I would have to say that you should be wary of buying a product that seems to have no support. Can anyone add anything
Heck of a kick-off for a guys first post..... "seems to have no support". ?? Really? Eaglesoft? One of the most respected in the business?


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Heck of a kick-off for a guys first post..... "seems to have no support". ?? Really? Eaglesoft? One of the most respected in the business?
Eight years plus seems to be a long time to "not support" our products......:(

I'm happy with their products and support - though to be honest the products are of such a caliber I have needed very little but questions have been answered promptly. Still waiting for the new cessna citation with the full fms.......

The CJ1+? But doesnt their CX V2 also have a fully functional FMC/FMS with navdata?

The CJ1+? But doesnt their CX V2 also have a fully functional FMC/FMS with navdata?
It does indeed.

Wayne Klockner
United Virtual

BetaTeamB.png

 

Yes but so will this one... Big%20Grin.gifhttp://www.eaglesoft...Coming_Soon.htm
Since the CJ1+ is my all time favorite ac, from the looks of that, my wallet is 'lined up and waiting' !And btw, I like the current FMC in V 1.0 just fine, it's perfect for those 'jump in and fly' flights where I dont want to have to mess with a long pre-flight.

Jay

Really looking forward to that, Ron. Thanks

Sooner than later?

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