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Prepar3d doesn't want to sell me a copy of V2

Featured Replies

Hi everybody,

I'm trying to buy a copy of Prepar3d V2 but I can't pay, that's my error message:

Order Declined We're sorry, but the credit card gateway is temporarily unavailable. Please try again at a later time. An administrator has been notified
 
I tried with 7th different cards but it doesn't work. I'm so sad  :(  :(  :( 
Does anybody have this issue? And how have you solved it?
 
Thank you, Gabriele

Gabriele Bonja

  • Author

Nobody have my same problem?

Gabriele Bonja

There have been some glitches with the purchasing process, but LM is very good about sorting out the problems.  Best way to resolve them is to post in the Prepar3d forums at www.prepar3d.com.  Hope this helps.


Alan Ampolsk

"Ah, Paula, they are firing at me!"
-- Saint-Exupery

7 different cards? Sheesh thats a lot of cards

I got the error but I entered the data again,and 2nd time it worked.

Jude Bradley
Beech Baron: Uh, Tower, verify you want me to taxi in front of the 747?
ATC: Yeah, it's OK. He's not hungry.

X-Plane 12 and MSFS2020  🙂

System specs: Windows 11  Pro 64-bit, Ubuntu Linux 20.04 i7-13700KF  Gigabyte Z790 RTX-4060-Ti , 32GB RAM  1X 2TB M2 for X-Plane 12,  1x256GB SSD for OS. 1TB drive MSFS2020

7 cards? You insane?

Oh I reached my limit, let's get a second one.. and a third..etc??

image.php?u=1&type=sigpic&dateline=13924

Rob "Sponge" Szymanska
Owner of: PMDG 737/747/777/MD11/J41. LD 767. Aerosoft Airbus X Extended. Majestic Dash 8 Q400. And many more.

Vatsim Hours: 1000+

Why are people seeking transaction support on AVSIM for a product sold by Lockheed Martin? That's like complaining to Target customer service because Newegg won't accept your payment.

ASUS ROG STRIX Z390-E GAMING / i9-9900k @ 4.7 all cores w/ NOCTUA NH-D15S / 2080ti / 32GB G.Skill 3200 RIPJAWS / 1TB Evo SSD / 500GB Evo SSD /  2x 3TB HDD / CORSAIR CRYSTAL 570X / IPSG 850W 80+ PLATINUM / Dual 4k Monitors 

  • Author

Yeah I know that I shouldn't post it here but they said to me that the problem is my cards. I answered to LM that my bank saids that all cards work perfectly, and I still haven't received an answer for about 40 hours. That's why I posted here...  

Gabriele Bonja

Lockheed Martin won't be processing credit cards itself. It will have a merchant account provider to deal with them. It will be the provider whose blocking the sale, not Lockheed Martin.

Gerry Howard

  • Moderator

To me, it sounds more like the "gateway" was simply too busy at the time to handle your card.

Fr. Bill    

AOPA Member: 07141481 AARP Member: 3209010556


     Avsim Board of Directors | Avsim Forums Moderator
  • Author

Well, I really don't know wich is the problem... I tried something like 87 or 90 times (really) but nothing,    ...I think I'm gonna die  :wacko:

Gabriele Bonja

  • Commercial Member

 

Hi everybody,

I'm trying to buy a copy of Prepar3d V2 but I can't pay, that's my error message:

Order Declined We're sorry, but the credit card gateway is temporarily unavailable. Please try again at a later time. An administrator has been notified
 
I tried with 7th different cards but it doesn't work. I'm so sad  :(  :(  :( 
Does anybody have this issue? And how have you solved it?
 
Thank you, Gabriele

 

 

It sounds like "the credit card gateway is temporarily unavailable. Please try again at a later time."

 

So my advice would be that the credit card gateway is temporarily unavailable and that you should try again at a later time.

Best Regards,
Kyle Schurb
Developer of Virtual Cockpits, Sceneries, and Liveries.
Instrument-Rated Commercial Pilot AMEL, CFI/CFII/MEI

 

 


...I think I'm gonna die 

 

Is this what they call a "First World Problem"?

Nick

  • Author

It sounds like "the credit card gateway is temporarily unavailable. Please try again at a later time."

 

So my advice would be that the credit card gateway is temporarily unavailable and that you should try again at a later time.

It's what i've done for about 90 times (this is the "try again" part)       ... for 2 days ( and this is the "Later time" part) 

 

And I've used both Mastercard and Visa circuits

Gabriele Bonja

  • Commercial Member

EDIT: Nevermind.

Best Regards,
Kyle Schurb
Developer of Virtual Cockpits, Sceneries, and Liveries.
Instrument-Rated Commercial Pilot AMEL, CFI/CFII/MEI

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