Hello everyone, I downloaded ASN for P3D V2.4 and installed it and installation of ASN went fine then when I selected and loaded ASN it asked me to install ASConnect for P3D. I selected to install ASConnect and it installed it and finished, however after I selected ok to finish the installation the same command came right back and asked me to Install ASConnect for P3D again and again saying the install was successful. All the ASN files loaded in P3Dv2.4 but can't get the ASConnect to work? Any ideas what might be the problem as to why the ASConnect says installed and keeps me in a circle? Thanks

Lamar

Have you tried running the program as Administrator?

Have you tried running the program as Administrator?

That! Your system may not be allowing proper installs unless you run as the administrator...

Thanks for your reply. Yes, I run all programs as administrator. Never had this to happen. When it loads and I select finish it goes right back to the beginning saying "ASconnect install/ update".

Are you running ASN on a network workstation PC?

 

Delete this folder on your FS PC:

F:\Lockheed Martin\Prepar3D v2\as_srv

 

Then run ASConnect for P3D again.

Have you opened a ticket at http://support.hifitechinc.com/?

 

 

Vic

Vaughan, I tried your suggestion but no luck, I do appreciate it anyway.

 

 

 

Have you opened a ticket at http://support.hifitechinc.com/?


Vic

 

Vic, your suggestion was going to be my next step......Thanks

 

Are you running ASN on a network workstation PC?

 

Delete this folder on your FS PC:

F:\Lockheed Martin\Prepar3D v2\as_srv

 

Then run ASConnect for P3D again.

 

Thanks Vaughan for your suggestion but it did not work. Like Vic mentioned I will submit a ticket with HIFI Techinc.

"Thanks Vaughan for your suggestion but it did not work."

 

Ok, but you did not answer my previous question?

Are you running ASN on a network workstation PC?

 

 

And, did ASConnect for P3D create a new \as_srv  folder ... which would be a good sign.?

 

 

Edit:

ASN also has a  forum here on AVSIM:

 

http://forum.avsim.net/forum/171-the-unofficial-active-sky-support-forum/

"Thanks Vaughan for your suggestion but it did not work."

 

Ok, but you did not answer my previous question?

Are you running ASN on a network workstation PC?

 

 

And, did ASConnect for P3D create a new \as_srv  folder ... which would be a good sign.?

 

 

Edit:

ASN also has a  forum here on AVSIM:

 

http://forum.avsim.net/forum/171-the-unofficial-active-sky-support-forum/

Hi Vaughan, thanks for your reply and help.

 

No, I am not on a workstation.

 

Yes, ASConnect created a new \as_srv folder after I deleted it.

 

 

This has really got me puzzled. Should I uninstall and reinstall ASN, would that help?

"This has really got me puzzled. Should I uninstall and reinstall ASN, would that help?"

 

I would ..

Uninstall

Re-boot PC

Install the full version (not an Update) if you can ..

Have you installed simconnect from the P3D folder? It is not installed by default and is required by many addons.

HiFI support for ASN has to be the best after sales support of any addon, I had problems with P3D 2.4 install, they really worked on it until solved. It only took a few hours after opening a ticket, to reply and a few days to eliminate the problem. Did you get around to opening a ticket?

HiFI support for ASN has to be the best after sales support of any addon, I had problems with P3D 2.4 install, they really worked on it until solved. It only took a few hours after opening a ticket, to reply and a few days to eliminate the problem. Did you get around to opening a ticket?

You are right.

In a scale from 1 to 10,HiFi support = 10, LM support = 0

 

You are right.

In a scale from 1 to 10,HiFi support = 10, LM support = 0

 

 

Looks like you had a bad experience with LM support.

What problem did you have on the P3D forum?

Hello everyone, I just got my problem resolved this morning with the speedy support from HiFi.  I submitted a ticket yesterday explaining my problem and the support team contacted my this morning and took over my PC and found the problem and had it fixed within minutes. My problem had to do with the root directory. Thank you HiFi. +1 on HiFi support= 10. I gave them 5 stars on their survey. I do won't to thank everyone who replied to this thread with suggestions and help.