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sbclark

(7/2/16) News about Orbx Migration Progress, plus more!

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Bill,

 

Not everyone has access to the non public portion of ORBX forums, sometimes through no fault of their own.

 

Please post the details if you can.

 

Thank you sir.

 

Kind regards,

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Bill,

 

Not everyone has access to the non public portion of ORBX forums, sometimes through no fault of their own.

 

Please post the details if you can.

 

Thank you sir.

 

Kind regards,

They are still working on a fix for the "1-2%" that are effected by the migration but they are getting closer

 

 

This is the big doozie default_smile.png  We have had over 8,000 customers migrate to FTXCv2.1 and about 1-2% of customers have experienced post-migration issues ranging from mild to severe. Let me apologise to those 1-2% because it was never our intention to cause a single person disruption to their enjoyment of the sim nor have people resort to re-installs. We're genuinely sorry that things have gone awry for you.

 

Ben has been back at work for a nearly a week and we're testing his diagnostic tool. Here's a beta screenshot of what to expect when you run the tool:

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Thanks,

 

I can not get into the forum to read the details as I changed internet providers a long time ago and do not have access to the original email address to retrieve passwords.

 

Don't think it is punitive or personal, but have hit a wall I can't get around and won't reregister as that is improper.

 

Therefore copying and pasting (if permitted) important stuff is very helpful. So, thanks for the help!

 

Kind regards,

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I was about to copy and post, but Mike beat me to it.

 

Stephen, have you tried emailing Orbx to see if they can help you?

 

Bill Clark

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Hi Bill,

 

I wish it was as simple as that. The only email address I can find is one that begins with "info" that is, as far as I can tell, for commercial enquiries only.

 

Anyway, thanks for asking. If you know of a suitable email address, and you would be so kind to PM it, I might try again, since I have a small fortune in ORBX software.

 

Kind regards,

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I can not get into the forum to read the details as I changed internet providers a long time ago and do not have access to the original email address to retrieve passwords.

 

Hi Stephen,

 

Have you tried signing in using either your Facebook or Google account details? Just tried and it works. However, they do ask you to link your ORBX account with the above so that may be your stumbling block if you can't recall the details. What about Password Recovery? Is there an option available to you when you try to login to ORBX?

 

Regards,

Mike

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Hi Mike,

 

I changed internet providers way back so the email they default to is no longer available to me. Since there is no other retrieve passport option than registered email, I am sunk.

 

Perhaps I will look into the Facebook option. Thank you for taking the time to be helpful.

 

Kind regards,

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Stephen, why don't you re-register and then ask ORBX to delete your old account? By doing so wouldn't you end up with one working account?

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I was about to copy and post, but Mike beat me to it.

 

This would violate the AVSIM copyright rules Bill (see rules under Forums tab above).  Steve is just going to have to figure out how to sign back up on FTX/Orbx.  I saw on the FTX Forums that his username was the same as here but they changed it to spiritflyer_old which indicates to me they are working to get him a new account.

 

Thanks Bill for the OP.  A great heads-up for all of us!

 

Best regards,

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I hope they get this all resolved soon.  There's an airport I've been wanting and OpenLC NA south too.

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Jim,

 

I did not know that was a copyright rule violation!

 

I gather the link is ok?

 

I hope Spirit Flyer can get access..............it seems to me there should be an email address he can send a message about this?

 

One suggestion to all, get a loose leaf note book with removable blank pages and note each website you frequent with the Title (website name), email address/handle/userID, and of course password. I started mine a few years ago and I'm up to 98 individual websites or forums. This includes a ton of sim websites, but also medication, newspapers/magazines, etc. This saves a lot of grief.

 

Bill Clark

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I connected with one of my old friends who is on the team over there and he has passed on my request to the proper ORBX forum people.

 

Meanwhile I was able to temporarily register through Facebook.

 

I expect all will be well by and by. Thanks for the kind care and concern.

 

Good people all!

 

Kind regards,

 

PS: Bill, I have a couple of scrapbooks loaded with appropriate notes. It all went unhinged when I changed providers and (apparently permanently) lost one of the scribblers.

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I gather the link is ok?

 

The link is what we want!!  Thanks Bill.

 

Best regards,

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It won't happen again but the link does you no good if you don't already have access to ORBX's forums.

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It won't happen again but the link does you no good if you don't already have access to ORBX's forums.

Not a problem Mike.  I've done the same thing over the years.  It's just that we have received a lot of complaints from many sites and they have asked us to quit copying and pasting the info.  So Tom wrote the current policy.

 

Best regards,

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