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Ariane BBJ (Boeing Business Jet) - Problems/Issues - Small and Large

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Yeah I paid $100 for this crap and never flown it... what a joke.Thanks for informing the masses.Tim

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I rarely make critical remarks regarding a "fellow developer," but after reading the nightmarish installation/activation procedure, I wouldn't install it if it were free... :-rollThank you for the well-written and cogent review though. I'm sure it will help other's who will experience problems...

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Hello,With all the problems I have had with this company and their aircraft installation/activation process, I will not purchase from them again.

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Hey everyone, I think Ariane should see this post. Maybe....Just maybe they will finally see what will happen if they keep going the way they are. There will be no more Ariane soon. It seems from reading here, a fair amout of customers do not want to continue doing business with them. It's a shame because I think they have alot of potential, they just need to listen more. I have the 600VCE, I like it except for the gauge refresh rate is horrible. The new upgrade @ 29 pounds looks better,(New EFIS Design), but I am waiting a while. For the money charged for their product, I WISH they had a forum. They really are missing out. The immersion is great in the Ariane 737. I really don't have anything bad to say about them, just that the entire process between client and customer needs to be reworked.Best regards, Jeff

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Guest dre777

What a waste of life and money.Andre

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It's always been this way with Ariane. And, yet, people still keep buying. Unbelievable...Doug

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Guest Longbow

Intresting. The price alone kept me away from this bird but now im gonna stay away even further. Too bad these guys wont do anything about their problems. They introduced alot of cool things that other birds dont have like the push tug thing and snow on windshield during heavy snow but unfortunatly having gone this far they are reluctant to go all the way and make a complete product. It also sounds like they treat customers as wallets rather than people. And as for the forum, thats complete bogus, i personally know from experience that it take no more than 30 min to setup a forum. There are over 3 different forum systems that are available for free with painless installation and also a couple of more for a reasonable price. I really dont see why they wont put one up. Unless ofcourse they are afraid of getting flamed which would further reduce the number of their customers.

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Guest Ridge_Runner_5

Yay! A $15 product is now available for only $50!!!

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Gee, what a shock. I've posted many times how bad their 737-700 was when it came out. It's basically the same as what you got, but a SWA livery only and no EFIS/MAP, which is all SWA uses. You have to pay for an upgrade just to have the EFIS/MAP display. I let myself get talked into the NG -700 because a couple people who fly PMDG and other quality payware made the Ariane sound so perfect. Even with the obvious reduced visuals in the cockpit, I thought it would be okay. What I did like were the 2D panels for the FMC and IRS. Those were very well done. The 2Di PFD/ND were very nice too, as far as rendering goes. The problems were mainly what Ricardo pointed out. I honestly believe the awful AP behavior is because they're just using a default FDE and AP configuration. None of my paywares bounce around trying to maintain speed and heading like the Ariane does. Same with the ILS approach. It zig-zags exactly like the default AP does, with it's less than stable hold on the LOC or G/S. The overall flight characteristics were just screwy and not realistic at all.Also, the panels were extremely difficult to read. Looking at their website, they appear to look decent. Obviously not a PMDG or Level-D cockpit, but I expected great frame rates with an acceptance of lower quality visuals. Unfortunately, they were barely legible. Also, many features are even modelled. The overhead has many area that aren't even clickable. No pressurization function like the PMDG for one.With their prices and lack of support for existing products, they'll never get my business again.

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> It's always been this way with Ariane. And, yet, people>still keep buying. Unbelievable...>>DougI agree :)

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I wouldn't buy a product with such an intricate and bizarre anti-piracy system!

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Ah guys give the Araine supporters a chance to come back and say how wonderful this greatest of all add-ons ever made! Problems? There are no problems! It's all pilot error I'll tell yeah. It's so good Boeing uses it to train real pilots on =P(DISCLAIMER) This is all in good fun and I am glad someone who we KNOW has posted such a thread... Can anyone spell P E T E R P A N?...............Randy J. Smith................A PROUD MEMBER OF THE PMDG BETA TEAM[h4]Evolution is a process that results in heritable changes in a population spread over many generations[/h4]

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Hi,Even though I am one satisfied customer (including activation, support, etc etc...)of almost all of Arianes products, I am not going to start any flamable topics here. Mainly due to lac of time. :-)However, it would be very interesting to know how many "flamers" who actually have any of the products from Ariane. :-hahAnd if you would like to see some real reviews and flight reports, you can go to these links (if you can understand german): :-hahhttp://www.simflight.de/modules.php?name=N...rticle&sid=5908http://www.simflight.de/users/reviews/lowwlemg/lowwlemg.htmhttp://www.simflight.de/users/reviews/lowwlpma/lowwlpma.htmhttp://www.scandicair.com/images/sa_banner.gif

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Yes, I bought one of their "offerings" once. Big mistake. So, does that give me the right to say what I think? I really don't appreciate the "flamer" tag though. But you have just as much right to your views as I do to mine. Doug

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Everyone considering to buy an Ariane product should check out the menu option "Administration" on their homepage. If that's not enough to put you off from buying, read the various forums and wonder why there are almost no professional reviews of any of their prodcuts.Pat

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Guest rpjkw1155

I really appreciate Ricardo taking the time to write his post. I won't purchase the Arianne BBJ or PMDG 747 or other detail/time/labor intensive aircraft/flight system because my enjoyment leans more to the classic jets and archaic auto pilots. But,it's interesting to see what I've been missing. I started with Sublogic's FS II, so I'm very happy that such aircraft are available and are so darned good. We've come a long way and I'm pleased those Simmers who want a complicated, almost real-life aircraft have several to choose from.I can't help but wonder if the designer's mindset is that since they created a very complicated model, then it follows the manual MUST be just as complicated, if not more so. These ARE labor intensive aircraft and I think a designer, ANY designer, should go out of the way to make the purchase/download/installation process and easy as possible and publish a manual equally as easy to read and understand. Software pirating not withstanding, what's so hard about doing that? Support is another area that appears to be woefully lacking, but could easily be remedied. I'll often e-mail a company a simple "Can you please tell me if..." type question concerning an upcoming release and most, using a real live person, reply in a timely manner. Those that don't, well, no matter how badly I may want to buy the aircraft, it just ain't gonna happen. If I'm ignored BEFORE I purchase, I doubt they'll be much help afterward. I honestly don't remember if I ever e-mailed the "usual suspects" or not. I think that area could be improved fairly easily, but maybe we're back to the midset that since the aircraft is sophisticated and complicated, then EVERYTHING must be.I think every beef I've read concerning Arriane and others that have a less than a sterling reputation are legitimate and should have been handled as such, with the attitude, "This guy paid us with hard earned cash, what can we do to make him happy?" Then do it. If they did that, the forums would be a lonely place and the company would be scrambling to hire good, COMPETENT employees to handle all the business.Cheers,Bob

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Guest jennifer

I'd like to thank Ricardo for going to the trouble of coming up with this review. I had toyed with the idea, fleetingly, of buying, but that fleeting feeling won't return. Anyway, the PMDG 737NG series is a true joy to fly. . . a sublime put together FS addon. Who needs an alternative?!! Nevertheless, as someone said above, Ariane added some interesting ideas and they clearly have talent in the modelling field. What a shame it's not a serious contender to the PMDG. A genuine competitor would be good for the consumer.

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well, no need to start a flamewar. The anti-Ariane mob has been quite successful in doing that all on their own.And I too wonder how many people who constantly flame them have any experience with them or their products at all (and that includes those who CLAIM to have the product, I've seen enough of those debunked as not having products they claim to have in the past to place much belief in such claims anymore, especially if they're just "Me no happy 2 massa" copycatting flames made by others.Could their products be better? Yes, but show me one product that can't be improved somewhere.Could their support be more open? Yes, but it's not as bad as portrayed by far (though I think that if you're approaching them the same way people are posting about them here they'll not be very eager to help, and I can fully understand them. If I get an email "your product sux bigtime and you're not going to help me anyway but this is my doubt" I'm not going to be very quick to respond to that in a helpful manner either...).Yes, their activation system is clunky. But I fully understand companies trying to protect their investment from the pirates (who are also present here and I'd guess that more than a few of the complaints here are from people who pirated the product as "punishment for the high price" or whatever other bogus reason).In all, I like the aircraft despite its shortcomings which are far less severe than they're often portrayed.If I don't use it more often that's mainly because it's rather hard on my hardware and as such it's a tad slow for me, but I expected that. I purchased it precisely to get to know what the flaming was all about and I'm still wondering, except that just about everyone trying to make a bit of money out of this hobby gets flamed to #### and back by a group of usual suspects who pop up to flame every single product out there.

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Guest Len

Thanks for the time and effort in the review. Another product from Ariane I'll avoid. I wonder if you'll do a further review of those nice (apparently) interior cabin shots. Are the graphics crisp or as muddled as the cockpit panel?Hundred dollars is a joke. That's what I paid plus the few extra liveries (around $135) for the 900. Same problems with FMC etc. Problems with support as the support person was facetious. Gives new meaning to the notion of customer service. The only thing going for the plane was the very nice night lighting, the window frost when window heat not on and the pushback trucks. Not, however, worth $130 +.

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"Yes, their activation system is clunky. But I fully understand companies trying to protect their investment from the pirates (who are also present here and I'd guess that more than a few of the complaints here are from people who pirated the product as "punishment for the high price" or whatever other bogus reason)."It's getting rather old Jeroen, every time you drop the "pirate bomb" when someone is critical of an activation process. Please cease and desist--the pirate bomb theme is as old as the Ariane bashing theme. It's alright to call it as you see it--I have seen a lot of "Lemmings" in this post jumping on the Ariane bashing bandwagon for the sport of it. But Ricardo's post also describes an activation process beyond what I think is reasonable for entertainment software. I wonder how much of the process is designed to prevent piracy, and how much is designed to make the product look like it's a "sophisticated" software title. In my experience, which includes having purchased Ariane products, "image" factors a great deal into how they present, price and lock down their products.Since Ariane is still absent its own forum and seems to prefer others, such as ours, using their bandwidth for these challenges and complaints, I still view theirs as a second class product vs. the other players in the market. These other players manage to price their product at half Ariane's price and somehow have the time and resources to host and manage their own forums--and manage the real complaints and even the odd trolls that show up in such places.I don't have to own the product to draw conclusions about its value given some of the factors I think critical to a product's value. I just have to see the volume of posts and concerns that end up in our forums, on our dime, vs. Ariane's oft' promised, but never realized forums. It's hard for me to stay "moderator neutral" when I see someone describing an activation process like Ariane's and someone tries to void that by saying the whiners are just pirates anyway. -John

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I have just got the 737-600 VCe. Activation problem? no. Why not? Because as described in all V2 manuals, you shall no longer use the online activation. I got the mail back in less than 24hrs. ;)Apart from that, these Ariane bashing threads are really boring. I got a german ariane forum running. No bashing and reasonable discussions on the product can be made. If some people could be a bit more tolerant, then we could really help those people that are not skilled enough to handle the product. Yes, it might not be intuitive enough. But same as the 6000 employees i support. Windows ist not intiuitive enough for a lot of them. But why should it be? But no one in my company starts M$ bashing thread just because of that. The hotline answers the questions and tries to help.If you need help with the product handling, either ask the supplier or join us in the german based forum for reasonable product experience exchange http://forum.fs-zone.de/board.php?boardid=...991215204298583CheersMartin

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I am really intrigued by the idea of the Push-back Truck, but refuse to pay even the 1/2 price tag ($50) just to find out!Too bad Ariane does not have a forum to answer such questions.Can someone elaborate on their Push-back system?1-How does it work? What, exactly, does it do? Is it actually drivable?2-Is it usable with other aircraft (besides Ariane)?3-Will it work on any FS9 airport, or just specific airports?Pete S.

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