MarkW

I think my Corsair water cooler just died?

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I turned on the computer today and noticed the case fans were going full tilt on what is otherwise a very quiet computer.  I checked CPU temps and they were way high (not under load).  Took the case cover off but could not really tell anything, the tubes are well insulated.  Bios shows CPU fan rpm is zero, water flow is zero....not sure if this even measures correctly with this type of water cooler.  Anyway I sent in a support ticket to Corsair, looks like I need to RMA but wondering is there a tool from Corsair that shows the water cooler status/health.  I had a pump failure two computer ago and swore then I would not go back to water ever again, well here I am thinking issues are resolved and after 9 months back at the same place.  

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Feel your pain. Same thing happened to me a few months ago, but with an Intel Water Cooler. Strange faint noise at the pump. (It lasted around 2 years)
I switched to a Corsair H75 water cooler.

 

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Many assume leaks are now rare, maybe they are maybe they aren't.

 Pump failure, leaks, no point in my opinion. Noctua cools great, not required for me. 

Just to the right of me right now sits the components from my daughters Mini ITX. I'm selling the bits for her, which includes an H100i V2. Not sure how much I'll get for a barely used H100i V2. 

 

 

 

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56 minutes ago, martin-w said:

Noctua cools great

And after reading Mark's tale of woe, if I needed further convincing to go with your Noctua, a make which, on my current rig, is an older D-14 still running silently 4 years later, I need not go any further.

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12 minutes ago, vc10man said:

And after reading Mark's tale of woe, if I needed further convincing to go with your Noctua, a make which, on my current rig, is an older D-14 still running silently 4 years later, I need not go any further.

Noctua is the cooler on my older computer.....let me check, yup still running great 5 years later. 

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16 hours ago, MarkW said:

but wondering is there a tool from Corsair that shows the water cooler status/health.

If you have a recent cooler, you need Corsair Link which will give you all the info you need - individual cooler fan speeds, pump speed and temperatures:

https://www.corsair.com/uk/en/corsairlink

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Mark, probably stating the obvious here but the same thing happened to me a couple of weeks ago. The problem was that the radiator was choked with dust, I cleaned it out and the temps were back to normal. I was surprised how much difference the dust made.

John

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Leaks and pump failures are why I still rely upon air cooling.  :wink:

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Corsair link showing fan speed normal but pump rpm is zero. I have entered request for RMA. Unit is 9 months old. 

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1 hour ago, MarkW said:

Corsair link showing fan speed normal but pump rpm is zero. I have entered request for RMA. Unit is 9 months old. 

 

Not good for only 9 months old. I understand pumps in AIO's often fail at 3 years, but 9 months is crazy. I guess they do run at high RPM. If I went water, I think I'd go all the way and build a custom loop. I'm thinking a full sized D5 pump would have a decent lifespan 

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This is a riveting thread to follow. Thanks Mark for starting it all.

Edited by vc10man

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5 hours ago, martin-w said:

I understand pumps in AIO's often fail at 3 years

That seems like a bit of a sweeping statement. Where Is your data coming from and what sort of snapshot size? If your statement is true then those AIO manufacturers who give a 5-year warranty would appear to be shooting themselves in the foot. It doesn't make economic sense for a company to give a warranty period significantly longer than the expected life of the product.

Edited by vortex681

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5 hours ago, vc10man said:

This is a riveting thread to follow. Thanks Mark for starting it all.

I am thinking of starting another thread where we all discuss the pros and cons of me buying a cheap air cooler to use while I wait for the rma to return me a working unit. 

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7 hours ago, MarkW said:

I am thinking of starting another thread where we all discuss the pros and cons of me buying a cheap air cooler to use while I wait for the rma to return me a working unit. 

A cheap one but a good one I can recommend is the Gelid Siberian Pro. It did a short-term job for me. Around £13, here.

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3 hours ago, vc10man said:

A cheap one but a good one I can recommend is the Gelid Siberian Pro. It did a short-term job for me. Around £13, here.

Thanks mate, I will look into that. 

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Wow. Sounds like a string of bad luck. I've used water coolers for years and years (more than 10) and only once had a (possible) failure.

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14 hours ago, vortex681 said:

That seems like a bit of a sweeping statement. Where Is your data coming from and what sort of snapshot size? If your statement is true then those AIO manufacturers who give a 5-year warranty would appear to be shooting themselves in the foot. It doesn't make economic sense for a company to give a warranty period significantly longer than the expected life of the product.

 

Steady on... "data" lol. No need to get carried away. 

As I said, "I understand" as in, "so I believe" or "so I recall"  or  "so iv'e heard". Nothing definitive.

I recall it was a comment made on either Jayz2Cents or Tom Logan's channel a couple of years ago, may have been 5 years not 3. Feel free to disagree with him or me. 😉

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14 hours ago, MarkW said:

I am thinking of starting another thread where we all discuss the pros and cons of me buying a cheap air cooler to use while I wait for the rma to return me a working unit. 

 

There are cheaper Noctua coolers that cool very well indeed. Not to mention BeQuiet who make some rather nice air coolers. Phanteks too. 

NH-U14S is nice. About £30 cheaper than a D15. NZXT do the Respire that's cheaper but doesn't cool so well, so depends on your requirements. 

https://www.tweaktown.com/reviews/5434/noctua-nh-u14s-cpu-cooler-review/index10.html

Thermalright worth looking at too.

 

 

Edited by martin-w

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Posted (edited)

An Update:

I took out the cooler and put in a cheap fan cooler that is doing the job for now.  Corsair wanted me to test a few things so I plugged the unit back into the MB and power but not installed and what do you know the pump RPM was normal, there was a water sound for a few minutes which I assume was air and then silent and working.  I am not sure what to make of it other than I may have had a lose connection.

Anyway, I actually never got around to de-lidding and overclocking the 8700K which is kind of a waste given that I have this chip and a water cooler so next step is to buy the Rockit Tool and do the delid and put it all back for a hopefully nice overclock.  I still have 3 months to test before the warranty runs out.

One question, I cleaned off the conductive paste that comes with the H115i so not what should I use to replace it when I reinstall?  Can i use the same liquid metal that I will use for the delid?

Edited by MarkW

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21 hours ago, MarkW said:

 

One question, I cleaned off the conductive paste that comes with the H115i so not what should I use to replace it when I reinstall?  Can i use the same liquid metal that I will use for the delid?

 

I use Thermal Grizzly Kryonaut. Conventional paste, not liquid metal. There's not much difference between the top conventional TIM's.

I wouldn't use liquid metal between cooler and IHS to be honest, as it's electrically conductive.  Most definitely not on aluminium, as it will degrade the aluminium. 

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2 hours ago, martin-w said:

 

I use Thermal Grizzly Kryonaut. Conventional paste, not liquid metal. There's not much difference between the top conventional TIM's.

I wouldn't use liquid metal between cooler and IHS to be honest, as it's electrically conductive.  Most definitely not on aluminium, as it will degrade the aluminium. 

OK thanks.

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