I've noticed a rash of CTD and silent crashes when I am using it. Really frustrating. Logged a bunch of bugs on their ZenDesk website (go to the MSFS 2020 site and log yours as well) about my issues.

Anyone else using this and having the same issues? Try not running the TrackIR app and see if it stabalizes.

Hope this helps.

 

-Lutra

I have not had any issues with it whatsoever. Before running the sim the first time, open Track IR control panel and "update games" on top, right-hand corner. Restart Track IR, then start the sim, you should be good to go. For me, it is working very well.

Updated games profile (not sure if it matters) and always launch before starting the sim and have experienced no issues (connectivity or performance) Hope you get it sorted.

Edited August 19, 20205 yr by Blaze

Had to disable GPU overclock here to stop random CTD’s. I too thought it was my track ir but all’s good now.

No issues except the know issue regarding "pause" TIR being a little sketchy.

No issues so far.

Thanks everyone.

I've tried all that. Sim seems stable enough without TIR running.

Maybe its sim connect because i use this same rig with P3D v4?

I'll remove both Sim Connect and Track IR, ensure all OC is "disabled" reinstall and run TIR first. I am sure I've been doing this anyway but I'll add it to the preload checklist.

If it gets resolved with these steps, I'll repost my findings.

Cheers,

-Lutra

Works fine for me. Track IR is a must for me. Great for looking around at the amazing scenery.

Minimize TrackIR window before launching sim. It has helped in other sims. Maybe placebo

 Trackir runs perfectly well, using Seth profile

Anyone know how to turn it OFF during landing. In X-Plane you could assign a button to it. I dont want my head bobbing making already difficult landings more difficult!

Edited August 19, 20205 yr by sanh

I don't turned it off, I use F9 to lock the view.

3 minutes ago, va3fyc said:

I don't turned it off, I use F9 to lock the view.

Thanks I did not know that. Will give it a go.

So, I thought I would update you all on my issues and where I am at now.

I was able to get Track IR working and the sim running smoothly (crosses fingers). I submitted some CTD issues and received a somewhat generic response from Support. I'll post that in the bottom.

Here is what I did to get it all working smoothly.

- Made Sure OS and MS Store was updated. These are typically set on auto but I did a manual check.
- UNINSTALLED Nahamic Sound application (like Dolby Atmos addon).
- UNINSTALLED Acronis Disk Protect - Just using Windows Defender now.
- UNINSTALLED ALL Visual C++ runtimes.
- REINSTALLED only VC++ Runtimes 2013, 2015-2019.
     - Anecdotally, I am not sure what other apps will break. I think I had some legacy apps that used older VC++ 2010 runtimes. Guess time will tell...
- UNINSTALLED SimConnect - I had two different Versions of these.
- UNINSTALLED and REINSTALLED Track IR (latest version on their website) and made sure all game files were up to date and rebuilt my profile.
- Updated my Virtual Disk Paging Files - min 4100 / max 32000 (min 4 Gig / Max 32 Gig) for C Drive.
- Disabled ALL OC programs for CPU and GPU.
- Ran Disk Cleanup on Drive C:, selected System Files, making sure not to delete Downloaded Files (for those on Win10 OS versions prior to 2004 - you have to be careful here)

Multiple reboots later...

- Ensured my Joystick was plugged in and calibrated (X-65F)
- Ran Track-IR in Admin Mode
- Ran MSFS 2020 in Admin Mode

Flying from Fall City, Wa to Bella Coola, BC in a Cessna 208 B Grand Caravan. Smooth as butter and no issues. Been about 40 minutes.

I did notice that this sim/game (whatever) is super pick about switching Window Focus (switching to another app) or unplugging / pluggin in ANY USB device.

That is where I am at today. Here is the email I got back from Support...

Note: If you are seeing issues, please file a bug. I work for a software company as well and appreciate it when people leave succient bug reports with data (like crash logs, MSINFO, DXDIAG, etc files).

We can't complain about it and then not let them know that we're upset or what we are experiencing. That is how they will make their product better.

HTH the community!

-Lutraphobia.

************************

Support (Microsoft Flight Simulator) 
Aug 19, 2020, 10:10 AM GMT+2 

Hi Lutra,

Type "Flight Simulator" in the Windows search bar and select Run as administrator instead of launching the sim from the Microsoft Store or the tray. 

Turn off Acronis or any similar security program that may run in the background.

Disable Nahimic service or Asus Sonic Studio 2 in Start Up Task Manager while performing a clean boot – To do so, simply follow the instructions from the Microsoft help-center: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Uninstall Visual C++ and (re)install the latest version of Visual C++ (Visual Studio 2015, 2017 and 2019)
To do so, follow this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Please also ensure that Direct X is up to date: https://support.microsoft.com/en-us/help/179113/how-to-install-the-latest-version-of-directx

Launch Microsoft Flight Simulator.

If you still encounter issues trying to run Microsoft Flight Simulator on your PC, please use the following methods in the order in which they are presented

1) Make sure your system meets the minimum requirements
Please ensure that your Windows 10 version is 1909 or higher and that your system is fully updated.
•    Make sure Windows is up to date:
•    Select Start , then select Settings > Update & Security > Windows Update > Check for Updates.
•    For more information/troubleshooting, see: Update Windows 10
•    Make sure all the updates in the Microsoft Store are installed, especially Gaming Services and Xbox Companion app.
•    In the top right-hand side corner of the Microsoft Store, click on the Arrow icon or the three-dot menu > Downloads and updates. Then click "Get updates" > Update all

Note: You can turn on automatic updates in the Microsoft Store to make sure you won't miss future updates.
•    Select the Start screen, then select Microsoft Store
•    In Microsoft Store at the upper right, select the account menu (the three dots) and then select Settings.
•    Under App updates, set Update apps automatically to On.

2) Run Flight Simulator with administrator rights:
•    Right-click the desktop icon of the application (or the executable file in the installation directory) and select Properties.
•    Select the Compatibility tab.
•    Click Change settings for all users.
•    Under Privilege Level, check Run this program as administrator.
•    Click Apply.

3) Reset your copy of Microsoft Flight Simulator (Windows Store Version)
1.    Uninstall the game
2.    Press the Windows Key
3.    Type in wsreset
4.    Right-click and select run as administrator
5.    Once complete perform a system reboot
6.    Press the Windows Key
7.    Reinstall the game (Please install the game to your C drive)
8.    Type in Apps and Features
9.    Find Microsoft Flight Simulator on the list
10.    Select Advanced Options
11.    Select Reset

Verify integrity of local game files (Steam)
1.    In Steam, right click Microsoft Flight Simulator from your games list
2.    Select Properties from the context menu
3.    From the Properties menu select Local Files
4.    Click 'Verify Integrity of Local Game Files...'

4) Use Game Mode
When you’re playing games on Windows 10, Game Mode makes gaming your PC’s top priority, so you get the best possible game performance. For more info, see Use Game Mode while gaming on your Windows 10 device.

5) Make sure you have the latest drivers for your video card and updates for windows:

Nvidia : https://www.geforce.com/drivers

AMD : http://support.amd.com/

6) Increase the Virtual Memory (Pagefile) on your system
•    In the Windows Seach bar, type Advanced system settings and open the Control Panel.
•    Make sure you're on the Advanced tab.
•    Click the Settings button from under the Performance
•    On the Performance Options box, go to the Advanced tab > Performance 
•    Click on Settings
•    On the Virtual Memory box, uncheck the Automatically manage paging file size for all drives
•    Click to select the drive on which Windows 10 is installed (by default C:)
•    Click to select the Custom size radio button.
•    In the now-enabled fields, type the minimum and maximum size of the Pagefile in megabytes (MB) according to the physical memory present in your computer.
•    Click Set and then click OK.
•    Restart your computer.

7) Use the System File Checker tool to repair missing or corrupted system files:

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

😎 Disconnect all other USB devices from the PC before launching the game. Some USB devices could be mistakenly detected as a controller.

9) Close all open programs and reboot your system:
•    Press the Windows and R keys simultaneously.
•    Type msconfig into the box and press Enter.
•    Choose Selective startup.
•    Uncheck Load startup items.
•    Reboot your system.

Launch Microsoft Flight Simulator again.

If the issue persists, please send us your DxDiag and Msinfo.

To create Dxdiag, simply follow these steps:
•    In Windows, select Start and enter “dxdiag” into the search box on the taskbar. Select dxdiag from the results.
•    In the tool, click on 'Save All Information' and wait a few seconds
•    Save the file as a 'Text File (*.txt)' on your desktop
•    Attach the file to your response.

To provide a Microsoft System Information MSINFO32, do the following steps below:
•    Press Windows + R keys to open the Run command window
•    Type msinfo32 in the dialogue box and click OK or press Enter.
•    This will open the System Information, click File and select Export
•    Name your file as “msinfo32.txt” and make sure it is saved as a text file (.txt).
•    Save the file to your Desktop.

Once these files we'll be received by our team, we'll investigate further.

Best regards,
Microsoft Flight Simulator Support Team