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DXGI ERROR DEVICE HUNG

Featured Replies

On 1/20/2021 at 4:19 PM, Rob_Ainscough said:

The Prepar3d Graphics settings UI page will tell you what GPU it's recognized as viable (if more than one GPU, the dropdown will list them all).

Motherboards will vary on how they enabled/disable embedded GPU ... in the past "on-board" is a common identifier or "Internal Graphics" or "Integrated Grahpics" or "IGFX" or "IGD".

Check NCP also if you're using nvidia, make sure monitor settings are correct, RGB-Full, refresh rate, etc.

Cheers, Rob.

Hi Rob,

just an update, checked the bios and the interstates gpu is disabled.

monitor settings are correct.

im stumped as to why drop down menu is overlapping the shift z text and blurry whilst panning.

But as I mentioned before if I rebuild the cfg it’s fine.

when i go into full screen and then close the sim. Restart the sim. 
bam it’s messed up again.

thanks for your help.

mike

  • Replies 89
  • Views 20.2k
  • Created
  • Last Reply
1 hour ago, mpo910 said:

460.79 is the one I use without any errors. Maybe a good starting point. Good luck. Marcus

I'll give it a shot if my current flight fails. I am doing the same ~2hr flight from MSPS to KJAC in the NG with an IFR flight plan loaded and so far so good. I think the key for me is to keep texture resolution at 1024. Anything higher is simply not feasible with my 2080, particularly with PMDG, even if my vram says otherwise! 

Intel i7 10700K | Asus Maximus XII Hero | Asus TUF RTX 3090 | 32GB HyperX Fury 3200 DDR4 | 1TB Samsung M.2 (W11) | 2TB Samsung M.2 (MSFS2020) | Arctic Liquid Freezer II 280mm AIO | 43" Samsung Q90B | 27" Asus Monitor

12 minutes ago, SolRayz said:

I'll give it a shot if my current flight fails. I am doing the same ~2hr flight from MSPS to KJAC in the NG with an IFR flight plan loaded and so far so good. I think the key for me is to keep texture resolution at 1024. Anything higher is simply not feasible with my 2080, particularly with PMDG, even if my vram says otherwise! 

I have my Text.Res also set at 1024x1024. And honestly, depending on the planes you use, differences are sometimes hard to see. Also a little bit depending on which Airports you use.

With 460.79 I did not have a single CTD. I tested this with stock and 4 addon planes and all my addons are active. Have tested this round about 100+ hours! 

All the drivers after 460.79 did bring me more stutters or the last one, HF 461.33, which should solve stuttering in VR, does bring me the device hung error.

So this DXGI error is not motivating at all if you are not knowing what exactly does cause it.

I have found the following issues which CAN cause them:

  1. VRAM spikes (playing with settings in P3D) after starting a flight in P3D
  2. Out of VRAM after starting a flight in P3D (never bin an issue for me with 24GB)
  3. older trueglass.dll
  4. older reallight.dll
  5. Bathemetry on
  6. Vegetation shadows casting
  7. Nvidia Driver

Having so much causes can drive someone really insane.

I do hope you get sort it out. LM is still working on his VRAM management, as they stated in one of their feedbacks at their support forum.

Marcus

 

Regards,

Marcus P.

xaP1VAU.png

2 minutes ago, mpo910 said:

.

I have found the following issues which CAN cause them:

  1. VRAM spikes (playing with settings in P3D) after starting a flight in P3D <-------Yes this!

 

 

Intel i7 10700K | Asus Maximus XII Hero | Asus TUF RTX 3090 | 32GB HyperX Fury 3200 DDR4 | 1TB Samsung M.2 (W11) | 2TB Samsung M.2 (MSFS2020) | Arctic Liquid Freezer II 280mm AIO | 43" Samsung Q90B | 27" Asus Monitor

22 minutes ago, SolRayz said:

 

Also noticed this but i havent had a hung crash in the NGXU,FSL,QW787 wirh 4096 4k since disabling trueglass and reallight. 

Only crash for me sometimes is when saving. The file gets saved so it must be a conflict addon.

Michael Moe

Michael Moe

 

fs2crew_747_banner1.png

Banner_FS2Crew_Emergency.png

For me the hint with disable game mode worked till now. 

Tried to start a flight from LOWS to EGKK with FSL A320 and as soon as the flight was loaded I had a device hung. 

Now I`m in the preflight prep with FS2Crew since 20 minutes no issiue so far.  

I use a 6900 XT 

brds

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled 2 TB for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500,  Red Devil Ultimate 6900 XT

7 hours ago, Rob_Ainscough said:

Are you using any sort of desktop scaling or something that might be scaling fonts?

Can you provide a download link to your Prepar3d.cfg (the bad version)?

Do you have "Disable fullscreen optimizations" checked?  (right click, properties, on Prepar3d.exe?

Cheers, Rob.

EDIT: I'm assuming you're not using any 3rd party software that might be modifying the Prepar3d.cfg?

Disable fullscreen optimizations" checked =yes 

3rd party software??

heres my cfg, sorry i dont know how to attach the cfg file on here.

[GRAPHICS]
SCREEN_CAPTURE_MAX_JOBS=10
VIDEO_CAPTURE_WIDTH=720
VIDEO_CAPTURE_HEIGHT=480
VIDEO_CAPTURE_FPS=30
VIDEO_CAPTURE_BIT_RATE=3200000
VIDEO_CAPTURE_IS_THREADED=True
VIDEO_CAPTURE_INFO_SEND_RATE=20
VIDEO_CAPTURE_MAX_FRAME_SIZE=500000
VIDEO_CAPTURE_TTL=255
GPUCrashReporting=0
MAX_POINT_LIGHTS=800
MAX_SPOT_LIGHTS=700
RS_MIN_OBJECT_PIXEL_RADIUS=2.000000
SIM_OBJECT_FORCE_DRAW_DISTANCE_METERS=100000.000000
SIM_OBJECT_FORCE_DRAW_MAX_SCALE=100.000000
SIM_OBJECT_FORCE_DRAW_MIN_PIXEL_RADIUS=0.000000
MAX_TEXTURE_REQUEST_DISTANCE=320000.000000
HDR_BRIGHTNESS=1.000000
HDR_BLOOM_THRESHOLD=10.500000
HDR_BLOOM_MAGNITUDE=0.000000
HDR_BLOOM_BLUR_SIGMA=0.800000
EXPOSURE_KEY=0.160000
MAX_EXPOSURE=2.000000
MIN_EXPOSURE=0.500000
HDR_SATURATION=1.000000
EXPOSURE_RATE=0.050000
GRAPHICS_TIMER_CAPTURE=False
REFLECTION_PROBE_DELAY=20
ViewGroupWindowBorders=0
ViewGroup_Number=-1
MAP_DRAW_THREADED=1
MIPMAP_VC_PANELS=0
TEXTURE_MAX_LOAD=1024
DynamicTextureStreaming=0
COCKPIT_HIGH_LOD=1
AIRCRAFT_REFLECTIONS=1
LANDING_LIGHTS=1
DYNAMIC_LIGHTING=1
DAWN_DUSK_SMOOTHING=1
LENSFLARE=0
HDR=1
AUTO_EXPOSURE=0
DYNAMIC_REFLECTIONS=0
SHADOW_QUALITY=1
SHADOW_DRAW_DISTANCE=2
CONTENT_NO_SHADOW=0
INTERIOR_SHADOWS_CAST=1
EXTERIOR_SHADOWS_CAST=1
SIMOBJECT_SHADOWS_CAST=0
TERRAIN_SHADOWS_CAST=1
VEGETATION_SHADOWS_CAST=0
BUILDING_SHADOWS_CAST=1
CLOUD_SHADOWS_CAST=1
PARTICLES_SHADOWS_CAST=1
INTERIOR_SHADOWS_RECEIVE=1
EXTERIOR_SHADOWS_RECEIVE=1
SIMOBJECT_SHADOWS_RECEIVE=1
TERRAIN_SHADOWS_RECEIVE=1
VEGETATION_SHADOWS_RECEIVE=0
BUILDING_SHADOWS_RECEIVE=1
SHADOW_NUM_CASCADES_LOW=4
SHADOW_NUM_CASCADES_MID=5
SHADOW_NUM_CASCADES_HIGH=7
SHADOW_NUM_CASCADES_ULTRA=12
OPAQUE_SHADOW_TEXTURE_SIZE=2048
TRANSLUCENT_SHADOW_TEXTURE_SIZE=512
OPAQUE_SHADOW_DRAW_DISTANCE=2000
TRANSLUCENT_SHADOW_DRAW_DISTANCE=2000
SHADOW_LOG_PARTITION_LOW=0.850000
SHADOW_LOG_PARTITION_MID=0.850000
SHADOW_LOG_PARTITION_HIGH=0.850000
SHADOW_LOG_PARTITION_ULTRA=0.850000
EFFECTS_QUALITY=2
EFFECTS_DISTANCE=2
TEXTURE_QUALITY=3
IMAGE_QUALITY=0
See_Self=1
Text_Scroll=1
DYNAMIC_INTERIOR_CAPTURE=False
[WEATHER]
CLOUD_FACING_MODE=0
MinGustTime=10
MaxGustTime=500
MinGustRampSpeed=1
MaxGustRampSpeed=200
MinVarTime=5
MaxVarTime=50
MinVarRampSpeed=10
MaxVarRampSpeed=75
TurbulenceScale=1.000000
WeatherGraphDataInDialog=0
AdjustForMagVarInDialog=1
DynamicWeather=0
DownloadWindsAloft=0
DisableTurbulence=0
CLOUD_DRAW_DISTANCE=3
OPTIMIZE_DENSE_CLOUDS=0
CLOUD_COVERAGE_DENSITY=8
THERMAL_VISUALS=0
VolumetricFog=1
EnhancedAtmospherics=1
Godrays=0
CloudQuality=2
WindshieldPrecipitationEffects=1
[DISPLAY]
TextureMaxLoad=3
TextureStreamingGPUCopy=1
SwapChainBufferCount=4
SwapChainUseWaitableObject=0
ChangeTime=4.000000
TransitionTime=4.000000
TEXTURE_FILTERING=16
MSAA=8
SSAA=0
VSYNC=0
FXAA=0
TRIPLE_BUFFER=0
TEXTURE_BANDWIDTH_MULT=30
UPPER_FRAMERATE_LIMIT=0
SwapChainAllowTearing=0
WideViewAspect=False
FullScreenBackground=False
FullScreenAutoFill=True
ActiveWindowTitleTextColor=255,255,255
ActiveWindowTitleBackGroundColor=0,28,140,64
NonActiveWindowTitleTextColor=255,255,255
NonActiveWindowTitleBackGroundColor=24,33,87,64
InfoUpperLeftTextColorUser=255,0,0
InfoUpperLeftTextColorNonUser=255,127,0
InfoUpperLeftBackGroundColor=0,0,0,0
InfoUpperRightTextColor=255,0,0
InfoUpperRightBackGroundColor=0,0,0,0
InfoLowerLeftTextColor=255,255,255
InfoLowerLeftBackGroundColor=255,0,0,128
InfoLowerRightTextColor=255,255,255
InfoLowerRightBackGroundColor=255,0,0,128
InfoBrakesEnable=False
InfoParkingBrakesEnable=False
InfoPauseEnable=False
InfoSlewEnable=False
InfoStallEnable=False
InfoOverspeedEnable=False
InfoWeaponSystemEnable=False
InfoCountermeasureEnable=False
InfoUpperRightTextEnable=True
Fullscreen=True
[SCENERY]
AUTOGEN_DRAW_DISTANCE=18000.000000
AUTOGEN_TREE_DRAW_DISTANCE_PERCENT=0.900000
AUTOGEN_TREE_MIN_DISTANCE_TO_LOD=2500.000000
SCENERY_DRAW_DISTANCE=42666.667969
MaxRegionsPurgePerFrame=16
POP_FREE_AUTOGEN=1
AUTOGEN_BATCH_LOD=2
AUTOGEN_VEGETATION_TYPE=0
IMAGE_COMPLEXITY=4
[MAIN]
User Objects=Airplane, Helicopter, Submersible, ExternalSim, Avatar
LabelsSupported=Airplane, Helicopter
ShowInfoText=1
HideMenuNormal=0
HideMenuFullscreen=1
Location=0,0,3840,2160,\\.\DISPLAY1
LocationFullScreen=0,0,3840,2160,\\.\DISPLAY1
Maximized=1
[RECORDER]
RecordFSRFormat=True
RecordSimPropFormat=False
RecordReadablePropertiesToXML=False
RecordAITraffic=True
RecordAirportVehicles=True
RecordLeisureBoats=True
[PANELS]
IMAGE_QUALITY=1
SAVE_AND_LOAD_PANEL_STATE=0
MAX_VC_TEXTURE_RESOLUTION=4096
PANEL_OPACITY=100
QUICKTIPS=0
PANEL_MASKING=1
PANEL_STRETCHING=1
UNITS_OF_MEASURE=0
PANELS_ALWAYS_ON_TOP=1
[CONTROLS]
Controls_Default=Standard
Controls_Current=Standard
AdvancedMouseControls=False
KBDAIL=64
KBDELEV=64
KBDRUD=64
[TextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
[TextInfo.2]
GpuMemory=1,1
FrameRate=1,2
LockedFrameRate=1,3
GForce=1,4
FuelPercentage=1,5
HealthPoints=1,6
[TextInfo.3]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
WindDirectionAndSpeed=1,6
GpuMemory=2,1
FrameRate=2,2
LockedFrameRate=2,3
GForce=2,4
FuelPercentage=2,5
HealthPoints=2,6
[SlewTextInfo.1]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
[SlewTextInfo.2]
GpuMemory=1,1
FrameRate=1,2
LockedFrameRate=1,3
HealthPoints=1,4
[SlewTextInfo.3]
Latitude=1,1
Longitude=1,2
Altitude=1,3
Heading=1,4
AirSpeed=1,5
GpuMemory=2,1
FrameRate=2,2
LockedFrameRate=2,3
HealthPoints=2,4
[STARTUP]
LoadAllObjectCategories=False
DEMO=0
STARTUP_DEMO=
LOAD_SCENARIO_TOOLS=1
LoadCorePlugins=1
LoadVirtualReality=1
EnableViveProEyeTracking=1
EnableVirtualRealityOnStartup=0
EnableVoiceControl=0
EnableVoiceControlDebug=0
LoadWindow=1
[Avatar]
DefaultAvatar=Army Infantry
[DynamicHeadMovement]
LonAccelOnHeadLon=-0.020000
LonAccelOnHeadPitch=-0.010000
RollAccelOnHeadLat=0.010000
YawAccelOnHeadLat=-0.100000
RollAccelOnHeadRoll=0.100000
MaxHeadAngle=5.000000
MaxHeadOffset=0.300000
HeadMoveTimeConstant=1.000000
[VirtualCopilot]
VirtualCopilotActive=0
[USERINTERFACE]
SHOW_SCENARIO_WINDOW=1
EnableGPSDataTransmission=0
BroadcastGPSData=0
SendGPSData=0
MUTE_ON_LOST_FOCUS=0
PAUSE_ON_LOST_FOCUS=0
PROMPT_ON_EXIT=1
RestoreTimeOnMove=1
ScreenshotImageFormat=2
ShowTimeUTC=False
ShowMessageText=True
UIHardwareAcceleration=False
IgnoreLowResolutionWarning=False
SHOW_MISSION_CAPTIONS=0
Map_Orientation=2
[AContain]
UserObjectRibbonColor=
UserAvatarRibbonColor=
AircraftRibbonColor=
GroundVehicleRibbonColor=
BoatRibbonColor=
AvatarRibbonColor=
WeaponRibbonColor=
CountermeasureRibbonColor=
ShowLabels=0
ShowUserLabel=0
ShowLabelManufacturer=1
ShowLabelModel=1
ShowLabelTailNumber=0
ShowLabelDistance=1
ShowLabelAltitude=1
ShowLabelAirline=0
ShowLabelAirlineAndFlightNumber=0
ShowLabelFlightPlan=0
ShowLabelContainerId=0
ShowLabelAirspeed=0
ShowLabelHeading=0
LabelDelay=1000
LabelColor=FFFF0000
EnableRibbonVisuals=0
ShowRibbonUserObject=0
ShowRibbonUserAvatar=0
ShowRibbonAircraft=0
ShowRibbonGroundVehicles=0
ShowRibbonBoats=0
ShowRibbonAvatars=0
ShowRibbonWeapons=0
ShowRibbonCountermeasures=0
RibbonThicknessSettingIndex=0
RibbonThicknessSmall=1.000000
RibbonThicknessMedium=5.000000
RibbonThicknessLarge=10.000000
RibbonFidelity=5.000000
RibbonMaxDistance=3218.689941
RibbonFadeTime=-1.000000
RibbonDoNotExceedTime=-1.000000
[SOUND]
SOUND_FADER1=0.800000
SOUND_FADER2=0.700000
SOUND_FADER3=0.600000
SOUND_FADER4=0.500000
SOUND_WITH_SLEW=1
SOUND=1
SOUND_QUALITY=2
SOUND_LOD=0
PrimaryPlaybackDevice={525B5BB4-B9DC-4D9C-94E4-76D8AB820B11}
VoicePlaybackDevice={DEF00002-9C6D-47ED-AAF1-4DDA8F2B5C03}
VoiceCaptureDevice={DEF00003-9C6D-47ED-AAF1-4DDA8F2B5C03}
[DISPLAY.Device.NVIDIA GeForce GTX 1080 Ti.0.0]
Mode=3840x2160x32
[TrafficManager]
AirlineDensity=30
GADensity=0
FreewayDensity=1
ShipsAndFerriesDensity=1
LeisureBoatsDensity=1
IFROnly=0
AIRPORT_SCENERY_DENSITY=0
[TERRAIN]
LOD_RADIUS=4.500000
TESSELLATION_FACTOR=85
MESH_RESOLUTION=24
TEXTURE_RESOLUTION=27
AUTOGEN_VEGETATION_DENSITY=4
AUTOGEN_BUILDING_DENSITY=3
DETAIL_TEXTURE=1
HIGH_RESOLUTION_TERRAIN_TEXTURES=1
WATER_REFLECT_CLOUDS=1
WATER_REFLECT_USERAIRCRAFT=1
WATER_REFLECT_SIMOBJECTS=0
WATER_REFLECT_TERRAIN=0
WATER_REFLECT_AUTOGEN_VEGETATION=0
WATER_REFLECT_AUTOGEN_BUILDINGS=0
WATER_REFRACT_CLOUDS=0
WATER_REFRACT_USERAIRCRAFT=0
WATER_REFRACT_SIMOBJECTS=0
WATER_REFRACT_TERRAIN=0
WATER_REFRACT_AUTOGEN_VEGETATION=0
WATER_REFRACT_AUTOGEN_BUILDINGS=0
ENABLE_BATHYMETRY=0
WATER_CLARITY=30
WATER_DETAIL=2
UseGlobalTerrainView=False
[ATC]
AutoOpenAirTrafficWindow=1
UsePilotVoice=1
ShowATCText=1
PilotVoice=0
ControlTower=1
COMM_MSG_AI_ATC_COLOR=0XFF8C00
COMM_MSG_ATC_AI_COLOR=0X00008B
COMM_MSG_ATC_USER_COLOR=0X006400
COMM_MSG_USER_ATC_COLOR=0XA52A2A
COMM_MSG_ATIS_COLOR=00000000
[INTERNATIONAL]
ASLAT=2
ASLON=1
MEASURE=0
[REALISM]
PFactor=0.500000
Torque=0.500000
GyroEffect=0.500000
CrashTolerance=0.500000
General=0.500000
UnlimitedFuel=False
AllowEngineDamage=True
TrueAirspeed=False
AutoCoord=False
RealMixture=False
StressDamage=False
GEffect=False
ManualLights=False
GyroDrift=False
CrashWithDyn=False
CrashDetection=False
AvatarNoCollision=False
OnCrashAction=0
MomentumEffect=True
[ATTACHMENTS]
WeaponHighlight=False
HighlightDuration=1.000000
AutoWeaponSwitching=False
UnlimitedWeapons=False
UnlimitedCountermeasures=False
IgnoreAttachmentWeight=True
IgnoreAttachmentForces=True
[SIM]
SYSCLOCK=0
OPTIMIZE_PARTS=1
[PointOfInterestSystem]
CycleSetting=0
[FACILITIES]
COUNTRY=
STATE=
CITY=
GTL_BUTTON=4096
[MISC]
Com_Rate=7
[MULTIPLAYER]
FrameSyncRate=0
 

I am going bananas trying to figure out this issue.

Yes I know, It’s not that big of a deal, sorry for being OCD about it.

but that’s just me.
Any one else have any ideas?

just to Clarify when I rebuild cfg it’s fine.

but when I restart P3d and go into full

screen it then messes up the scaling

cheers 

mike

Edited by mikeymike

On 1/23/2021 at 5:02 AM, 331BK said:

For me the hint with disable game mode worked till now. 

Tried to start a flight from LOWS to EGKK with FSL A320 and as soon as the flight was loaded I had a device hung. 

Now I`m in the preflight prep with FS2Crew since 20 minutes no issiue so far.  

I use a 6900 XT 

brds

What hope do we have when a 6900XT gets hung. 

Intel i7 10700K | Asus Maximus XII Hero | Asus TUF RTX 3090 | 32GB HyperX Fury 3200 DDR4 | 1TB Samsung M.2 (W11) | 2TB Samsung M.2 (MSFS2020) | Arctic Liquid Freezer II 280mm AIO | 43" Samsung Q90B | 27" Asus Monitor

37 minutes ago, SolRayz said:

What hope do we have when a 6900XT gets hung. 

It just shows that it probably doesn't have anything to do with VRAM. 

i7-13700KF, 32gb DDR4 3200,  RTX 4080, Win 11, MSFS 2024

1 minute ago, Dave_YVR said:

It just shows that it probably doesn't have anything to do with VRAM. 

Yeah...certainly not always. I know this for a fact, because the other day I had a hung with 4.3/7.1. 

Intel i7 10700K | Asus Maximus XII Hero | Asus TUF RTX 3090 | 32GB HyperX Fury 3200 DDR4 | 1TB Samsung M.2 (W11) | 2TB Samsung M.2 (MSFS2020) | Arctic Liquid Freezer II 280mm AIO | 43" Samsung Q90B | 27" Asus Monitor

Not sure if it‘s related
 

But maybee it could also help to start active sky after the simulator and plane is loaded.

at least I had the experience that sometimes it helped. 

sfo_a320.png

 

C. W. ,Ryzen 9 5950X @H2O , 32 GB RAM DDR4 3600 Mhz CL15 , Corsair MP600 Pro Watercooled 2 TB for P3D, Samsung SSD980 1 TB for Addons and Crucial MMX500,  Red Devil Ultimate 6900 XT

SwapChainAllowTearing=0  ??   (Default = 1)
Location=0,0,3840,2160,\\.\DISPLAY1   ?? I've only seen that on LocationFullScreen
??? Should it be set to 1?

 

unchecking disable full screen  optimization has the same effect on full screen.

I did rebuild the cfg  no mods and it loads in window mode just fine with text and menu.

i close the sim and then restart.

load in windows mode, all fine except if I want to change setting or aircraft I get device hung error.

Changing to full screen mode and restart it messes things up again with menu and shift z text.

i did notice something strange thou.which i have not noticed before as I do not use the default aircraft. Only for testing.

one of the f16 has a black cockpit no textures.

ive tried reinstalling the content , but to no avail.

could this be causing issues?

 

thanks for taking the time to help.

mike

Just an update, so I uninstall an deleted all folders associated with v5.1 hf1 

reinstalled with no addons 

and same issue persists.

is it a corrupted P3d installer?

Shall I re download and reinstall ?

thanks 

mike

I have p3d V5.1 hf1. With 461.40 nvidia drivers I always got dxgi error. I rolled back to 460.89, no more crashes. Il'' try 460.40 and see what happens.

igor

 

spec:

Windows 10 Home 64-bit

 i5 10400 @ 2.90GHz

16.0GB RAM

 GeForce RTX 2080 SUPER 

 

Igor Bischi

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