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Can Someone Take a Look, Please!

Featured Replies

Hi Guys, 
I know, I know -- we've all seen a bunch of these posts, but I'm truly at my wits end. I think I've tried nearly everything to stop the CTD's without error messages. They're so bad and frequent at times, that it will often just reset the computer all together. I've tried adding my virtual memory, turned off game mode, run as administrator, made sure all my drivers and software is up-to-date, repair, reset and reinstall. The CTD's still keep happening. Here's the kicker. It's a pretty good system and I'm only running it at 1080p with default everything. The sim will crash with blue skies in the middle of nowhere. Here are my specs:

Operating System: Windows 10 Home Edition (64-Bit)
Chassis: Phanteks P400A Mid-Tower, Black
Chassis Fans: Standard Chassis Fans
Motherboard: Gigabyte Z490 Aorus PRO AX, LGA 1200
Processor: Intel Core i7 11700K (5.1GHz Boost Clock) Eight Core
CPU Cooling: Corsair H60 120mm CPU Liquid Cooler
System Memory: 32GB Corsair DDR4 SDRAM 3200MHz
Graphics Processor: 10GB Nvidia GeForce RTX 3080, GDDR6X
System Power: 750 Watt Gold Rated Power Supply
Sound Card: 7.1 Channel High Definition Integrated Audio
Storage Drive 1: 1TB Samsung 970 EVO Plus, M.2 NVMe PCIe (SSD)

 

I have noticed just when it crashed recently, that I took a quick look at Task Manger to see the GPU dipped, then spiked to 100% and then BOOM. CTD. The CPU wasn't running over 40% I believe. The only thing I can think is that I might not have enough power? Which would be a bummer, because the good folks at Jetline Systems helped me build this and I would've thought they would've suggested something higher power. However, this is just a guess. I've read to maybe use MSI Afterburner to lower the GPU to 95% as well? But, I'm not even sure its the 3080 causing problems. 

Either way, It's got to be something on my end because everything is updated and I'm not using 3rd party addons yet. It's heartbreaking, because when it works - it's absolutely PERFECT. 60FPS all the time, no stutters. It's an absolute dream - but I can't get it to go longer than an hour before crashing. 

Through the years, I've seen people be super helpful to people on our community who just can't figure out why something is happening wrong. Hoping someone can take a look at this and maybe see something that i'm missing. For that, I really do thank you in advance. 

Yours Truly,
Sleepless in KSMO

Edited by Bdub22

  • Replies 30
  • Views 3.8k
  • Created
  • Last Reply

In windows search bar type ""view all problem report" . Find MSFS and copy and paste log from the last CTD

 

Life time flight sim enthusiast, current airplane owner 172P (past C182F). FAA CP/IR ASEL/AMEL, FI ASEL

My System: AMD Ryzen 9 9950X3D , MSI X870 GAMING PLUS, 64G RAM, ASUS RTX5090, 4T SSD

Put my hands on (pic/dual/given)

7GCAA, 8KCAB, BE24, BE76, BE35-C33, BE35, C150, C152, C172B/N/P/R/SP, 182F, M20E,M20C, M20J, AT6(SNJ4), PA28-140,PA28-151, PA28-161,PA28-181,PA28RT-201,PA28R-180/201T, PA24-250, PA32-300R, PA44, AC114, YAK-18T, YAK-52, SR22

 

Turn off the overclocking.

 

Processor: Intel i9-13900KF 5.8GHz 24-Core, Graphics Processor: Nvidia RTX 4090 24GB GDDR6, System Memory: 64GB High Performance DDR5 SDRAM 5600MHz, Operating System: Windows 11 Home Edition, Motherboard: Gigabyte Z790 Aorus Elite AX, LGA 1700, CPU Cooling: Corsair H100i Elite 240mm Liquid Cooling, RGB and LCD Display, Chassis Fans: Corsair Low Decibel, Addressable RGB Fans, Power Supply: Corsair HX1000i Fully Modular Ultra-Low-Noise Platinum ATX 1000 Watt, Primary Storage: 2TB Samsung Gen 4 NVMe SSD, Secondary Storage: 1TB Samsung Gen 4 NVMe SSD, VR Headset: Meta Quest 2, Primary Display: SONY 4K Bravia 75-inch, 2nd Display: SONY 4K Bravia 43-inch, 3rd Display: Vizio 28-inch, 1920x1080. Controller: Xbox Controller attached to PC via USB.

11 hours ago, David Mills said:

Turn off the overclocking.

 

and if you're using XMP memory profile try disabling it in BIOS and see if that helps.

Steven_Miller.png?dl=1

i7-6700k Gigabyte GA-Z170X-UD5 32GB DDR4 2666 EVGA FTW ULTRA RTX3080 12GB

I'm not sure but your CPU cooler does not seem enough for your CPU. It might be overheating. 

Celador.

 

Thats a nice system. I am sorry this is happening. I assume it's running other games fine? Memtest and prime95? Have you looked in the event viewer? Being custom built it probably did not come with bloatware, but have you tried ending/disabling what's not necessary?

9950X3D, PNY 5090, 64GB DDR5 6000, MSI X870-P, GIGABYTE AORUS Gen5 2TB NVMe, 3440x1440 AW3423DW gsync ultimate.

  • Author
1 hour ago, sd_flyer said:

In windows search bar type ""view all problem report" . Find MSFS and copy and paste log from the last CTD

 

THANK YOU so much for the response. It's strange. I ran the report you asked for but it only has two and they're from back in April, and I can assure, I've had several crashes since then. Here's but both of them say:

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

 

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

  • Author
1 hour ago, David Mills said:

Turn off the overclocking.

 

I haven't overclocked anything. Are you talking about using MSI Afterburner to bring the GPU down a little? Thank you for your response. 

https://forums.flightsimulator.com/t/ctd-on-launch-caused-by-ucrtbase-dll-with-exception-code-c0000005/340406/5

 

I raised a support ticket and it was responded to pretty much immediately. Following the steps outlined I was able to identify the process that was running that was conflicting with Flight Simulator. In my case this was the SeaGate Toolkit application that is used to managed external USB hard drives. Stopping this application was all that was needed to get the game launching again.

If you have a similar issue go into Task Manager → Startup and disable all non-MS applications. Restart the computer and then launch Flight Simulator. If it loads correctly, exit the game and then start re-enabling the services in groups (I did two at a time) with a restart of the computer between each test. If it stops loading one of your recently enabled processes is the problem, if not enable more.

Eventually I was able to track down the single app causing the problem (you could have more than one) and also worked out that I didn’t need to stop it from running on startup and I could just stop the process before launching Flight Simulator.

Hopefully this helps others.

Edited by Richard Sennett

Rich Sennett

               

  • Author

Thanks Rich for your reply. I've never had an issue getting the sim to load. Often times I can fly for about an hour or so (definitely shorter as well) before I get a no error CTD. Someone was nice enough above to check my XMP settings in the BIOS and sure enough, I had a profile assigned. So, just rebooting now. Fingers crossed. Good to know a support ticket response was almost immediate. Once again, thanks for your reply. 

NP pal - if you havent had issue before something has changed or installed thats not playing nice see if you can hunt it down 

Rich Sennett

               

38 minutes ago, Bdub22 said:

THANK YOU so much for the response. It's strange. I ran the report you asked for but it only has two and they're from back in April, and I can assure, I've had several crashes since then. Here's but both of them say:

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

 

Description
Faulting Application Path:    C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Problem signature
Problem Event Name:    MoAppCrash
Package Full Name:    Microsoft.FlightSimulator_1.15.8.0_x64__8wekyb3d8bbwe
Application Name:    praid:App
Application Version:    0.0.0.0
Application Timestamp:    60783c14
Fault Module Name:    ucrtbase.dll
Fault Module Version:    10.0.19041.789
Fault Module Timestamp:    2bd748bf
Exception Code:    80000003
Exception Offset:    000000000007372c
OS Version:    10.0.19042.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    d4e4
Additional Information 2:    d4e417cb640444ff0e3e33cbd5e7a9ab
Additional Information 3:    6a4b
Additional Information 4:    6a4b44c5242455f30477f351e84d10ea

Extra information about the problem
Bucket ID:    2823ab76e39c5b703afde767edacd02a (1944965047649095722)
 

Here is could be a clue

https://community.adobe.com/t5/premiere-pro/ucrtbase-dll-issues-anyone-have-a-fix-for-this-please-help-cant-launch-premiere/m-p/9569992

Life time flight sim enthusiast, current airplane owner 172P (past C182F). FAA CP/IR ASEL/AMEL, FI ASEL

My System: AMD Ryzen 9 9950X3D , MSI X870 GAMING PLUS, 64G RAM, ASUS RTX5090, 4T SSD

Put my hands on (pic/dual/given)

7GCAA, 8KCAB, BE24, BE76, BE35-C33, BE35, C150, C152, C172B/N/P/R/SP, 182F, M20E,M20C, M20J, AT6(SNJ4), PA28-140,PA28-151, PA28-161,PA28-181,PA28RT-201,PA28R-180/201T, PA24-250, PA32-300R, PA44, AC114, YAK-18T, YAK-52, SR22

 

I'm not an expert. But i had similar problems running alls sorts of games. CTD and/or Bluescreens at totally random timings. Tried everything i could. It finally turned out that my PCs PSU was causing issues. Replacing my 700W PSU with a 850W resolved all issues completely.

Im running an i9-9900k @5.1GHZ along with an RTX3080 etc....

 

Just a thought.

Intel i9-13900K | Gigabyte Z790 Aorus Master | RTX4090 | 2x16GB Corsair Vengeance DDR5-6000 | Be quiet! Pure Loop 2 FX AiO | Win 11

43 minutes ago, ThomseN_inc said:

I'm not an expert. But i had similar problems running alls sorts of games. CTD and/or Bluescreens at totally random timings. Tried everything i

Yup hate to say it but that can be the culprit pia - do I buy a new one or not - nice to have one kicking around to check it - forgot about that 

Rich Sennett

               

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