August 30, 20214 yr I'm putting this into he P3d thread because that's the sim I'm using for this airplane. Anyways, the headline says it all. I'm banned from the forum even though I have never used it for anything other than downloading liveries. Granted I haven't used he forum in about 2.5 yeas but I tried logging in and I'm Banned. I cant even click the contact us link.....because I'm banned. Does anyone know how to get a hold of these guys? Thanks in advance. FAA: ATP-ME, 737 CA, enough time in the 757/767 to be dangerous 🤠 Matt Kubanda, 7950X3D, 64GB RAM, RTX 5090@4k, MSFS 2024
August 30, 20214 yr You can try on there main site to make a support ticket request. ======================== HAPPY FLYING Raymond
August 30, 20214 yr As I understand, they have no ticket system. This is their support email address: [email protected] Send 'em an email. Edited August 30, 20214 yr by Dreamflight767 A. Ortega AMD Ryzen 7 9800X3D Processor, MSI MAG B850 Tomahawk MAX WiFi Motherboard, Samsung 980 Pro 2TB SSD, Samsung 870 4TB SATA, Nvidia GeForce RTX 5090 Founders Edition Video Card, Rosewill VMG 1000W 80+ Gold Power Supply, Phanteks XT Pro Ultra Mid-Tower Gaming Chassis, Windows 11 x64 Home, 2.5gb fiber ISP.
August 30, 20214 yr Author Thanks guys! FAA: ATP-ME, 737 CA, enough time in the 757/767 to be dangerous 🤠 Matt Kubanda, 7950X3D, 64GB RAM, RTX 5090@4k, MSFS 2024
August 31, 20214 yr Never entered the Forum myself, but here's my two cents: I've purchased several FSLabs over the years - never again, esp. for any new FS2020 products! All the hoops they make you jump thru just to install or re-install cost many wasted hours, and left me very frustrated...
August 31, 20214 yr 46 minutes ago, overspeed3 said: Never entered the Forum myself, but here's my two cents: I've purchased several FSLabs over the years - never again, esp. for any new FS2020 products! All the hoops they make you jump thru just to install or re-install cost many wasted hours, and left me very frustrated... I must have missed those hoops. I could be wrong but when you have to install a new version the new installer automatically uninstalls the old version first. I wouldn't expect to see FS LABS Airbus products in MSFS any time in the near future so I guess you're safe,
August 31, 20214 yr 1 hour ago, mwilk said: I must have missed those hoops. I could be wrong but when you have to install a new version the new installer automatically uninstalls the old version first. Same here.
August 31, 20214 yr Don't know if this clarifies my situation, but I have FSX-Steam: Paraphrasing, and according to FSLabs instructions,, "delete all previous traces of their aircraft prior to doing a complete reinstall". As such, I cannot, despite numerous attempt, get any aircraft to load again! (Yes, I submitted support tickets)...
September 1, 20214 yr I agree their update system is suboptimal (they are overdue for an operations center like PMDG's), but other than that, I haven't run into any issues despite re-installing almost all of their aircraft several times over in the last few months. And once everything is set up, it runs like a dream.
September 1, 20214 yr Author Update. I sent an email to support and they got me squared away within 30 minutes. FAA: ATP-ME, 737 CA, enough time in the 757/767 to be dangerous 🤠 Matt Kubanda, 7950X3D, 64GB RAM, RTX 5090@4k, MSFS 2024
September 2, 20214 yr The OP's issue has been successfully resolved, so I'm closing the thread. Bob Scott | President and CEO, AVSIM Inc ATP Gulfstream II-III-IV-V Sys1 (MSFS20+24/XPlane12+11): AMD 9800X3D, water 2x240mm, MSI MPG X670E Carbon, 64GB GSkill 6000/30, nVidia RTX4090FE Alienware AW3821DW 38" 21:9 GSync, 2x4TB Crucial T705 PCIe5 + 2x2TB Samsung 990 SSD, EVGA 1000P2 PSU, 12.9" iPad Pro Thrustmaster TCA Boeing Yoke, TCA Airbus Sidestick, Twin TCA Airbus Throttle quads, PFC Cirrus Pedals, Coolermaster HAF932 case Sys2 (P3Dv5/v4): i9-13900KS, water 2x360mm, ASUS Z790 Hero, 32GB GSkill 7800MHz CAS36, ASUS RTX4090 Samsung 55" JS8500 4K TV@60Hz, 3x 2TB WD SN850X 1x 4TB Crucial P3 M.2 NVME SSD, EVGA 1600T2 PSU Fiber link to Yamaha RX-V467 Home Theater Receiver, Polk/Klipsch 6" bookshelf speakers, Polk 12" subwoofer, 12.9" iPad Pro PFC yoke/throttle quad/pedals with custom Hall sensor retrofit, Thermaltake View 71 case, Stream Deck XL button box Sys3 (DCS/P3Dv4/ATS/ETS): AMD 7800X3D, MSI MPG X870E Carbon, Noctua NH-D15S, 64GB GSkill 6000/30, EVGA RTX3090 Alienware AW3420DW 34" 21:9 GSync, Corsair HX1000i PSU, 4TB Crucial T705 PCIe5 + 2TB Samsung 970Evo Plus, TM TCA Officer Pack, Saitek combat pedals, TM Warthog, TM RS300 FF wheel/pedals, Coolermaster HAF XB case
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