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Bdub22

MSFS First time connection issue

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For the very first time in years, I tried to start MSFS and got this message:

"Due to an unexpected error, your game license cannot be authenticated."

It then goes on to tell me to sign into the MS store and Xbox Live account. Im logged into both and the simulator continues - but there's not live weather, even with it checked on. I have full internet connection. Operating everything as I usually do. Anyone having these issues? Or know how to fix? Thanks in advance! 

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Me too. 

Xbox is down too so its probably something to do with that. 


I just bought the 310 too. 


Ron Hamilton

 

"95% is half the truth, but most of it is lies, but if you read half of what is written, you'll be okay." __ Honey Boo Boo's Mom

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Posted (edited)
6 minutes ago, Bdub22 said:

For the very first time in years, I tried to start MSFS and got this message:

"Due to an unexpected error, your game license cannot be authenticated."

It then goes on to tell me to sign into the MS store and Xbox Live account. Im logged into both and the simulator continues - but there's not live weather, even with it checked on. I have full internet connection. Operating everything as I usually do. Anyone having these issues? Or know how to fix? Thanks in advance! 

There have been numerous connectivity issues this weekend.  It is by no means something happening just to you.  Just have to be patient for it to be resolved at Asobo/Microsoft's end.  In the meantime there are numerous topics raging on this here on Avsim.  If you choose you can entertain yourself reading through all of them.  Quite bit of personality studying available....

And by all means do not mention if you flew a previous sim today to pass the time.....

 

Edited by fppilot
  • Upvote 1

Frank Patton
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Former USAF meteorologist & ground weather school instructor. AOPA Member #07379126
                       
"I will never put my name on a product that does not have in it the best that is in me." - John Deere

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I had the same thing happen about 10 hours ago, so it has been going on for a while.

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Kerry W. Gipe
Savannah Georgia, USA
US FAA A&P / Commercial Pilot Multi Engine Land IFR

Your talent is a gift from God. How you use your talent is your gift back to God.

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1 hour ago, Gilandred said:

Xbox services are currently having issues.

https://support.xbox.com/xbox-live-status

Same as yesterday. What are these people in X box doing?


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Bob Cardone         MSFS 2020 , Fenix A320, Milviz C 310 , Kodiak , Simple Traffic  

TrackIR   Avliasoft EFB2    FSI Panel  ATC  by PF3    FlyVirtual.net  CLX PC

 

 

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Posted (edited)

Hardly actually mentioned here is that the solution is to reload the program from desktop again and then maybe again again. There is about a 50% chance of success each time for those of us having problems with connecting to the correct server authentication . Simple as that.

 

Edited by Eclex

Dave Swigert

 WIN 10/  i7-9700K@4.8 GHz/ 32 GB ram/ BENQ BL3200 monitor/ NVIDIA GTX1080 TI video
  

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