Just now, psolk said:

No, it sounds like people simply want "access" to their purchases to do with them what they want. 

Absolutely, this is what the OP wrote at the Orbx forum, where despite writing this here:
 

Quote

I'm just raising a stink here because posts on the Orbx forum have to be approved to be published!

his post is approved and there for anyone to read.

He has assumed that all posts need to be approved, in fact it is just the first five.
This is to allow spammers to be detected and dealt with without the genuine customers having to read what the spammer wrote.

In point of fact, he had all of his purchases installed on his computer but chose to delete them along with MSFS 2020.

Quote

Yes of course, I uninstalled all the addons before deleting 2020 and installing 2024. While I can understand your point of view, I don't accept having paid for addons and not being able to download them even though I no longer use 2020. These addons are my property and I should be free to install them on 2024 if I wish. Franck

https://forum.orbxdirect.com/topic/224011-i-want-to-download-msfs-2020-products-i-have-bought/#findComment-1872210

8 minutes ago, psolk said:

should have access if they change the sim drop down

To no avail once you deinstalled 2020. and that is my point. They should just allow me to set any folder  I want as community folder. Like Ini does. I use anyway a dedicated folder for all 3pd stuff to be used with AddonLinker. or just give me a darn download link. 

So this may count as airing grievance but consider it a heads-up to those owning 2020 stuff and planning to deinstall 2020

1 minute ago, Reader said:

Absolutely, this is what the OP wrote at the Orbx forum, where despite writing this here:
 

his post is approved and there for anyone to read.

He has assumed that all posts need to be approved, in fact it is just the first five.
This is to allow spammers to be detected and dealt with without the genuine customers having to read what the spammer wrote.

In point of fact, he had all of his purchases installed on his computer but chose to delete them along with MSFS 2020.

https://forum.orbxdirect.com/topic/224011-i-want-to-download-msfs-2020-products-i-have-bought/#findComment-1872210

So what, he uninstalled them, that's irrelevant the point is now he wants access to them again. 

If that's not available or possible via the Orbx app then there is an issue.  If it's as simple as choosing the other sim and everything is still there then it was user error.

Either way it's understandable to be upset if you think you can't download your prior purchases just because you changed sims. As long as he still has access then no issue.

If you understand where he is coming from you should be able to understand why he is upset. 

1 minute ago, DAD said:

To no avail once you deinstalled 2020. and that is my point. They should just allow me to set any folder  I want as community folder. Like Ini does. I use anyway a dedicated folder for all 3pd stuff to be used with AddonLinker. or just give me a darn download link. 

So this may count as airing grievance but consider it a heads-up to those owning 2020 stuff and planning to deinstall 2020

If that is the case then he is completely justified and I completely agree with him being upset!!!  

What sim people use should be irrelevant to having access to prior purchases.  I can still download my P3D purchases on Simmarket and JustFlight! 

I understand that you are all upset and I understand why.
I am just trying to suggest that as there is a fairly straightforward way to get the products back,
it does not make much sense to berate Orbx for a system that has been in place for eight years.
As a reminder, here it is: How to Use MSFS 2020 Add-Ons in Microsoft Flight Simulator 2024, Including Orbx Central

He is not the first person to raise this issue and I doubt that he will be the last.
I am the type of person who, when faced with a problem, looks for a solution, rather than complaining
that the problem is there.
I expect that we will just need to agree to disagree in this case.

 

Edited March 13, 20251 yr by Reader

19 minutes ago, DAD said:

They should just allow me to set any folder  I want as community folder. Like Ini does.

But, but - they do!

In ORBX Central, go to Settings, Libraries and create your library. Simple as that.

I have one library for 2020 products and one for 2024 products. I then use Add-On Linker as necessary to enable/disable in the respective Community folders.

If you look on ORBX forum, they list all 2020 products they will or will not work in 2024. I check it frequently to see what's available and install using ORBX central. Being that they also distribute other developers' software, they cannot make it 2024 compatible until the developer gives them the oaky. Maybe what the OP should have done was keep 2020 on his computer until all the dust settles with 2024.

Edited March 13, 20251 yr by Bigmack

3 minutes ago, Bigmack said:

If you look on ORBX forum, they list all 2020 products they will or will not work in 2024. I check it frequently to see what's available and install using ORBX central. Being that they also distribute other developers' software, they cannot make it 2024 compatible until the developer gives them the oaky. Maybe what the OP should have done was keep 2020 on his computer until all the dust settles with 2024.

Hindsight is a wonderful thing, but the point is he/others shouldn't have to reinstall an entire game just to download the Products they own, it's nonsensical at best. Let the users decide if the 2020 versions work in 2024, don't block them entirely.

5 minutes ago, Bigmack said:

. Maybe what the OP should have done was keep 2020 on his computer until all the dust settles with 2024.

Why?

I don't have P3D but if I go to other vendors like Aerosoft, Simmarket, Justflight I still have access to all of my P3D purchases.  I don't have to choose a sim to download something I bought and I'm not prevented from downloading past purchases because of my current sim. 

3 minutes ago, SierraDelta said:

But, but - they do!

In ORBX Central, go to Settings, Libraries and create your library. Simple as that.

I have one library for 2020 products and one for 2024 products. I then use Add-On Linker as necessary to enable/disable in the respective Community folders.

Ok. But do you have 2020 still installed? I mean even if I set a folder which I did btw for 2024, I still see no 2020 purchases. Only the 2024 stuff. But will happily check later. And report back.

in general they should let ME decide what to install where. They can happily add a 2020 sticker. Or 2024 compatible. That’s what I called customer centric…

52 minutes ago, B777ER said:

People saying they will never buy from Orbx again are going to be gritting their teeth when that all new KATL drops exclusively on Orbx.

Not me, won't be buying just like I refuse to purchase the sound package from Boris Audio Works.

1 minute ago, DAD said:

But do you have 2020 still installed?

I do indeed. Maybe ORBX Central checks during start-up?

6 minutes ago, MarcG said:

Hindsight is a wonderful thing, but the point is he/others shouldn't have to reinstall an entire game just to download the Products they own, it's nonsensical at best. Let the users decide if the 2020 versions work in 2024, don't block them entirely.

Once again, Orbx Central has worked in this way for eight years, so it shouldn't be a surprise to find that if you remove a simulator,
it and its products no longer show in Orbx Central.
The other side of this point of view is that the customer themself removes access to the products by removing the simulator,
but that will just produce more howls of " they should let ME decide".
The solution is there, but it does not suit the tone, or purpose, of this topic to accept, or use it.

2 minutes ago, psolk said:

Why?

I don't have P3D but if I go to other vendors like Aerosoft, Simmarket, Justflight I still have access to all of my P3D purchases.  I don't have to choose a sim to download something I bought and I'm not prevented from downloading past purchases because of my current sim. 

So do I, but ORBX won't let you install PD3 software into 2020. Everything I purchased for 2020 from ORBX I have access to. But ORBX won't allow you to install 2020 stuff that's not compatible for 2024. Simmarket, Aerosoft and just flight PD3 installers will not install into 2020.

1 minute ago, Reader said:

Once again, Orbx Central has worked in this way for eight years, so it shouldn't be a surprise to find that if you remove a simulator,
it and its products no longer show in Orbx Central.
The other side of this point of view is that the customer themself removes access to the products by removing the simulator,
but that will just produce more howls of " they should let ME decide".
The solution is there, but it does not suit the tone, or purpose, of this topic to accept, or use it.

I don't care how long it's been like this, that point is completely irrelevant here as MSFS2020 and MSFS24 are cross compatible. Therefore ORBX Central should've been updated by now to utilise products bought in the former to be loaded with the latter - that's the issue.