May 22, 201115 yr I believe he was referring to no legal precedent. Buying and refunding software is established and legal, but there have been no legal cases regarding refunds for downloaded software to set precedent for future legal cases.no legal precedent? Please reread his post. No hint of legal precedent in it, sry!
May 22, 201115 yr As to berating someone for "impatience on refund policy" I'm still trying to figure out what makes a user decison to obtain a refund become everyones elses "beeswax" as it were.:(One has to assume such a thing will become everyone elses 'beeswax' when you start a thread about it.Regards.Ernie.
May 22, 201115 yr no legal precedent? Please reread his post. No hint of legal precedent in it, sry!It doesn't need to have the word legal in the post. Ask any lawyer and they will tell you that if they talk of "precedent", they are referring to legal case precedent. It doesn't need to be explicitly stated. The tone of his post, particularly following immediately on the heals of quotes regarding UK refund/return law had this implication to me when I read the post. Eric Szczesniak
May 22, 201115 yr It doesn't need to have the word legal in the post. Ask any lawyer and they will tell you that if they talk of "precedent", they are referring to legal case precedent. It doesn't need to be explicitly stated. The tone of his post, particularly following immediately on the heals of quotes regarding UK refund/return law had this implication to me when I read the post.I agree with Tierborn on this.The fact that his post immediately followed mgh's post about UK legal rights to cancel was mere happenstance.He was replying to Jim's post from earlier in this thread (which he quoted), in support of Flight1's refund policy.I think based on the context of his post he probably just used the wrong word, and he may have meant something along the lines that it is not the norm rather than it was unprecedented.Regards.Ernie.
May 22, 201115 yr It doesn't need to have the word legal in the post. Ask any lawyer and they will tell you that if they talk of "precedent", they are referring to legal case precedent. It doesn't need to be explicitly stated. The tone of his post, particularly following immediately on the heals of quotes regarding UK refund/return law had this implication to me when I read the post.hehe .. precedent not only has legal meaning.. its applicable for any situation the could use the following definition."An act or instance that may be used as an example in dealing with subsequent similar instances"
May 22, 201115 yr how is it irrelevant? They are both software.Now that is irrelevant, hardware vs software? Lets try comparing apples with apples shall we? Drivers on a CD aren't software?I am comparing apples with apples; Software is a product - hardware is a producr. They should both meet the same standards and be of satisfactory quality. Gerry Howard
May 22, 201115 yr hehe .. precedent not only has legal meaning.. its applicable for any situation the could use the following definition."An act or instance that may be used as an example in dealing with subsequent similar instances"Legal precendent means that lower courts must follow the decisions of a higher court.General definitions aren't very meaningful, - note the use of the word may in the previous definition.If several people own me money and I decide to let one off paying, that doesn't set a precedent meaing I have to let off all the others. The same applies to refunds. Gerry Howard
May 23, 201115 yr I'm pretty sure those requirements in Europe generally do not apply to downloaded software (DSR).I could, but I don't have to.Of course the customer does not have to buy my product either.Pluses and Minuses.Regards.Ernie.Ernie there is in case of return in our country the letter of destruction in place and users can go for a refund within the legal agreed period 7 days ;-)Interesting though will ask for the correct law article local here and translate, curious myself now lol André
May 23, 201115 yr Legal precendent means that lower courts must follow the decisions of a higher court.General definitions aren't very meaningful, - note the use of the word may in the previous definition.If several people own me money and I decide to let one off paying, that doesn't set a precedent meaing I have to let off all the others. The same applies to refunds.no argument here ... except definitions are VERY meaningful
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