I imagine it was taken down because all of the excitement was crashing the forum? PMDG really needs to run their own support forum IMHO. Especially if it disappears from here at the time when support is most needed. Or maybe I'm just missing something.-Jared

Not exactly sure at the moment... I'd assume it's because all the traffic after release crashed AVSIM and they don't want it to happen again, but that's speculation on my part.

Don't worry mate, I haven't been able to buy it yet and I've beentrying all day. I'll give it a try in another week or so.

My friend bought 2 copies (one for me and one for himself). Did receive a receipt but not the 2nd mail containing the download information. How is that for a laugh :(. Does PMDG actually want me to get the installer from alternate resources? :)

When does the PMDG staff answer to the support emails? I have troubles relating to the purchase. My bank account was charged but i did not receive any customer/purchase info or download link in my email because the site timeouted just in the wrong time. How long do i need to wait before i get some answers from support? At this time its like i bought "air" :(Petri Viljakainen

I also purchased the B744 and did not receive a download link. I logged into the ecommerce site and my order is confirmed and paid for but it says "Download link has expired", not bad seeing as I only purchased it 5 minutes before. I've emailed support but almost 24 hours later have yet to receive a response. The 7 P's spring to mind. Prior Preparation and Planning Prevents P*ss Poor Performance!!!

Me too same problem, I send an email that the one after login stuff.When I am log I see the number of the order but no link for download.In any case they start to be expensive, maybe with all this money they will setup a better server for their support and selling.

Back to the subject, AVSIM, what is the status of the PMDG forum? Obviously we have a lot to talk about with the PMDG staff. BTW, the Queen rocks....Al

We are currently keeping it offline until we fully determine the nature of the problem we had over the last day or so, since one of the possibilities is load-related.

Do you know of any other forum where we should be (officially)discussing the Queen while the PMDG forum is offline? Where is the PMDG staff hanging-out for now?Al

You'd have thought that they could have spent some of the incoming 1/2 million dollars +++ from the sale of the 747 (and thats conservative) to 1) have their own forum and 2) buy more bandwidthNice to be prepared!RegardsAdam

A catch 22 no less! ;-)Cheers,

>You'd have thought that they could have spent some of the>incoming 1/2 million dollars +++ from the sale of the 747 (and>thats conservative) to 1) have their own forum and 2) buy more>bandwidthYup, couldnt agree more. This is like a 40 year old still living home with their parents :-xxrotflmao

Al,I think the beta testers are scattered around quite a bit. I've seen some on flightsim.com, and obviously some are here as well. We try to pick up any PMDG related issues where ever they might arise.As for the dev team I would guess they are busy pampering their sales servers and responding to incoming emails on [email protected],

Well they haven't responded to my email regarding the non working validation process. I enter all the correct details and get told my user information could not be validated and to contact support. However as it seems I'm not alone with this one I'll just have to be patient, but having parted with 80 odd Australian Dollars it is a tad disappointing to have nothing to show for it. The PMDG 747-400 may be the greatest thing yet to happen to Flight simming but the purchase process has been a fiasco.Bruceb