Sign in to follow this  
Scott Miller

FSX/Norton AntiVirus Insight Problem

Recommended Posts

I just recently installed FSX on a new system (well it was new a couple of years ago!) after a 2 year hiatus and am having a problem with Norton AntiVirus attacking and removing various files, seemingly at random, from aircraft, scenery and some 3rd party instrument installs claiming that they contain a file called "WSReputation.1".  I've been able to restore the affected files (which have all come from well known and reliable commercial addon products).  But really becoming a pain in the neck!

 

Actually, I've encountered this problem with DataNav's FMS data update files.  Almost the instant I unzip the files Norton AV deletes them claiming they contain this virus? file.  I have to disable Norton AV's auto protect to run the navdata files!   I didn't always encounter this problem though.  It only started up a few years ago when NavData changed the way the installation files run.

 

Is there a way to disable Norton AV's Insight feature or instruct it not to scan for this "WSReputation 1" file?  As near as I can tell its completely harmless (least ways I've never had a situation where it caused any problems)...

 

 

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

must  be   some  where  in norton  to exclude   scanning  your fsx  folder,  or   must be  some  where  to also  exclude  the file  you are  having  issues,   

Share this post


Link to post
Share on other sites

Open Norton, go to settings, Antivirus then Scans & Risks. In that section you can add files and folders to be excluded from the scans and sonar protection.

I have used Norton security for years and not had any problems with it.

Share this post


Link to post
Share on other sites

Hopefully, the Scans & Risks will work as far as excluding the FSX folder & contents goes.  I've tried it with the NavData update installers but apparently they are altered in some way from month to month causing Norton AV to see them as a different file everytime.  Listing them in the file exclusion list doesn't work because of this.  Actually, I didn't use to have a problem with Norton AV and the NavData installers until 3 or 4 years ago when NavaData modified the installers.  That's when Norton AV started claiming that they contained the WSReputation.1 virus and removed them the instant I unzipped them...

Share this post


Link to post
Share on other sites

Well, I have to disagree with you, Kylan.  I've been using Norton ever since I got my first PC (an IBM PCjr) back in1986.   For the most part, Norton works great.  It usually does a great job detecting viruses.  It has changed in ways I don't like over the years but not enough to cause me to switch to something else.

  • Upvote 1

Share this post


Link to post
Share on other sites

Same that sometimes happens to me but when I scan them with AVAST AV Program it says 'No threat Detected'. So I think you should get AVAST.

 

Link:  https://www.avast.com/

 

Hope that helps

 

Regards,

JWMuller

Share this post


Link to post
Share on other sites

I would go for Avast if I were you, at least it doesn't get rid of something that is harmless. I'm not going to let poorly Windows Defender protect the PC, So I have Avast

Once I ran my X-Plane 11 installer and it got rid of it saying "x-plane.exe is not safe and has been removed" and then I had to take it out from the Quarantine!!

Share this post


Link to post
Share on other sites

Scott, with all due respect, your antivirus program isn't doing anything and hasn't since Windows XP SP2 enabled the firewall by default. In fact, you say it's "attacking your files, seemingly at random" which, ironically, sounds more like malware. You say it "works great" but I'm not sure exactly how you would know. I assure you, if you ran that same computer without an antivirus, you wouldn't even know it. As long as you are running Windows 7 or newer with the latest update and UAC enabled, you are just as protected as you would be with a $200k dollar, enterprise software threat detection suite like Panda. Saying you use Norton because you've been using it since 1986 is like saying you still use your Motorola DynaTEC cell phone because you "have used it since 1986." If having an antivirus would let you sleep a little easier, let me recommend a free, lightweight antivirus directly from Microsoft.

 

https://support.microsoft.com/en-us/help/14210/security-essentials-download

 

Regardless, you need to adopt best practices to avoid being infected, whether you have an antivirus or not. Not clicking on links in emails, checking the URL of an unfamiliar website (valid certificate, no crazy URL like wellsfargo.com-748.sk), enabling visible extensions in file explorer (so you don't fall for the old 2017taxes.doc.exe trick). An antivirus cannot protect you from yourself. You need to be proactive with this stuff. Welcome back to the hobby.

  • Upvote 1

Share this post


Link to post
Share on other sites

Scott, I'm uncertain as to what your real issue is; but, I want to add a note on Norton.  I've used Norton for, literally decades including the last two corporations and the one I have been most currently employed by.  Norton has served me and continues to serve me well.  For you or anyone wondering, don't take my word for it.

 

Google Norton ratings and you'll fine it's AAA rated with excellent lab results by a number of well respected testing organizations.  

 

With FSX and Norton on two different computers, it serves me well; and I might add, is never disabled nor have I ever excluded FSX from its scans.

Share this post


Link to post
Share on other sites

The latest versions of Norton include all kinds of garbage utilities that run in the background, have nothing to do with antivirus scanning, and seriously slow your machine down. If you have Win10 you don't need an antivirus program - one is built-in. If you have Win7 use MS Security Essentials for free.

 

DJ

  • Upvote 1

Share this post


Link to post
Share on other sites

I run Nortons on three Flight Sim computers without any issues whatsoever, including countless beta tests for flight sim software.  Those who know me here, know that i have a rather deep understanding of computer security and computer security software.

 

Nortons is rated by an independent laboratory as being in the top 3 security suites, and it has an very small performance impact - I don't notice it at all.

 

The trick with any security suite or antivirus is to disable the antivirus feature when installing any flight sim software - for the reason that you're having problems, which is that flight sim software is niche software, often not tracked by computer security software producers.  That's exactly why is was flagged by Reputation (essentially it was not known), but nothing else.

 

My very best wishes.

  • Upvote 1

Share this post


Link to post
Share on other sites

Dave,

 

With all due respect to your credentials be aware that mine involve development and security on windows and unix systems for over 40 years. I don't give a hoot about independent laboratory tests, I do, however,  see what my own are doing. Beginning with the last version of Norton for 2016, performance went down significantly as Norton went to being bloat ware. Users may do what they wish, of course, but my observations stand.

 

DJ

  • Upvote 2

Share this post


Link to post
Share on other sites

i have a rather deep understanding of computer security

 

I run Norton

 

Those two statements are mutually exclusive. 

  • Upvote 1

Share this post


Link to post
Share on other sites

 

 


Free Avast - dumped norton and its cost years ago

 

Richard,

 

Certainly you're call, but there's a ton of threats that an antivirus alone doesn't offer protection from.  This is why I recommend a full computer security suite.  Now, that said, I'll always agree that the number protection is the person sitting at the computer, but threats have evolved in ways that most people are not aware of, and today even going to a website you've visited many times before can be a risky venture.

 

Please understand that I offer this as advice, and not criticism, I don't belive in telling anyone what the need to do.

 

My very best wishes.


 

 


Those two statements are mutually exclusive.

 

Really?  Well, I guess I don't know them.  I'm just a computer engineer with a formal networking background.  Silly me.  And very silly for listening the the highest rated - rating authority for computer software.  Guess I'm just missing it all!  LOL


 

 


With all due respect to your credentials

 

And I certainly respect yours my friend. But I can just tell you what my experience has been on three slightly different rigs running FSX/P3D, two other desktops, 2 laptops, and a handful of Andriod devices.

 

Now, I'm not saying Bit Defender might not be better, but on my systems Norton's isn't the monster some say it is.  When I'm running FSX/P3D, I'm also streaming, watching the stream, running an EFB, web broswer with multiple pages (static though the may be), and I have the USB buses maxed out - all on one system.  I don't have any lag on anything, and Norton's is fully up and running.  I'm using an i7-4770K at 4.3 GHz and an NVIDIA GTX960.

 

Anyway, that's my experience.

 

My very best wishes.

Share this post


Link to post
Share on other sites

Richard,

 

Certainly you're call, but there's a ton of threats that an antivirus alone doesn't offer protection from.  This is why I recommend a full computer security suite.  Now, that said, I'll always agree that the number protection is the person sitting at the computer, but threats have evolved in ways that most people are not aware of, and today even going to a website you've visited many times before can be a risky venture.

 

Please understand that I offer this as advice, and not criticism, I don't belive in telling anyone what the need to do.

 

My very best wishes.

 

Hi Buddy - hope all is well with you - I hear yah but after 6 years of using avast I have not had one problem - maybe lucky lol - doubt that - also I dont hit up the bad sites  :wink:

Share this post


Link to post
Share on other sites

Kylan, with all due respect, you don't know what you're talking about (for example, which version of Windows I'm using) and are speaking incoherent gobbledygook as far as I'm concerned.  That, and you are treating me like I'm a clueless idiot who only yesterday began using a computer (I've actually been using personal computers since 1986) or only began using the Internet a couple of hours ago.  I've been aware of the practice of not opening links in emails (or even opening emails from someone you've never heard of), most likely longer than you've been alive.  Spare me, please, such condescending comments.  Most insulting was your apparent belief that I need to be protected from myself.  What does any of your condescending nonsense have to do with my original post anyway?

 

And just what the heck do you mean by "Welcome back to the hobby"?!  Where did you get the idea I had left it (and which hobby are you talking about)?!  Actually, those were rhetorical questions as I couldn't care less what your answers might be.


Ray,  actually, before Norton added its "Insight" feature I had never had an issue with Norton.  Like you, I've been using Norton for decades (since the mid-80s) and have been a long time fan of it.  Strangely enough, up until I restored FSX from a backup a couple of weeks ago, the only problems I had with Norton was with it claiming (after Insight became a feature a few years ago) NavData's FMS data installers being infected with WSRputation.1.  Part of the problem with the NavData installers is that that was also about the same time that the way the NavaData installers functioned changed and may be the reason why Norton now mistakenly thinks they contain the WSRputation.1 malware.

Share this post


Link to post
Share on other sites

 

 


Free Avast - dumped norton and its cost years ago

 

 yep  dont  know  why users  pay  for  virus  protection now days,  iam sure  they the  ones  who  make  them  to stay in the market :Tounge:   dumped  my pay  ware  many years  ago  using  mse  with  no issues  at all

Share this post


Link to post
Share on other sites

Folks choose various programs, paid or free, for various reasons.

 

There are reasons I choose to buy Norton.  And, please forgive me if this sounds like a commercial.

 

It is an antivirus program but it has added features that offer:

 

--Spam protection

--Identity theft protection

--Automatic history and disk clean up

--Ongoing, automatic disk optimization

--Cloud backup

--And with the age appropriate monitoring afforded by the freely added family protection, the kids in the house are protected from inappropriate sites and I get a weekly detailed email reporting the internet sites they visited.

 

These are reasons why I use it.

 

Everybody has their own needs, requirements and preferences.

 

Everyone has their own favorites.

 

And, by the way, I like Chevrolets better than Fords; but, that doesn't make Ford a bad car.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this