Why do they make it so hard? Alpha India Group

[Manny 1,293]

Do I have to register?

Yes

Then I registered with AOL email. With a ton of Q. Why? Isn't CAPTCHA enough

Then waiting for Email Verification.  Checked SPAM folder ...Nothing

Resend Verification

Still Nothing.

 

Edited November 10, 2021 by Manny

[Drumcode 1,915]

It's not instant, you need to get vetted first Manny. If you ever said anything bad about AIG, you're instantly disqualified from the cool AI. 

[hanhamreds 592]

3 minutes ago, Manny said:

Do I have to register?

Yes

Then I registered with AOL email. With a ton of Q. Why? Isn't CAPTCHA enough

Then waiting for Email Verification.  Checked SPAM folder ...Nothing

Resend Verification

Still Nothing.

 

Glad it’s not just me, I’m also waiting for the verification email, must be inundated I guess, or a system issue?

[Manny 1,293]

1 minute ago, Drumcode said:

It's not instant, you need to get vetted first Manny. If you ever said anything bad about AIG, you're instantly disqualified from the cool AI. 

🙂 

[Bobsk8 12,963]

2 minutes ago, Drumcode said:

It's not instant, you need to get vetted first Manny. If you ever said anything bad about AIG, you're instantly disqualified from the cool AI. 

Sounds like a Cult. 

[brucewtb 252]

6 minutes ago, Bobsk8 said:

Sounds like a Cult. 

It is a bit like that.  I have never quite managed to get my head around using their stuff - all a bit opaque.

Bruce

[bean_sprout 1,201]

Just don't partake.  Someone will get the clue.

bs

[RichieFly 750]

13 minutes ago, bean_sprout said:

Just don't partake.  Someone will get the clue.

bs

Will they? I recall a X-plane add-on dev, who make great aircraft, not getting it. And, a certain Airbus dev who, apparently, lost their mind over piracy. Paranoia runs strong and deep among some developers.

[jimcarrel 688]

Getting hacked is not paranoia, It's a current common occurrence. If you've ever had to rebuild or reclaim a website, you might understand. 2 websites I'm connected with each get hit 50 - 100 times a day... Paranoia, it's not. 

[fppilot 4,445]

58 minutes ago, Manny said:

Why do they make it so hard?

I rarely make repeat purchases in cases like you described.  Is this only commercial traffic (vs including GA)?

Edited November 10, 2021 by fppilot

[bean_sprout 1,201]

18 minutes ago, RichieFly said:

Paranoia runs strong and deep among some developers.

And some simmers I would imagine.

bs

[mwilk 1,109]

It's free. Maybe if AIG charged $40 for this it would be easier. I don't know.

[Dazzlercee23 68]

I didn't get the verification email, but was able to login a few hours after registration.

[KL Oo 727]

3 hours ago, Manny said:

Do I have to register?

Yes

Then I registered with AOL email. With a ton of Q. Why? Isn't CAPTCHA enough

Then waiting for Email Verification.  Checked SPAM folder ...Nothing

Resend Verification

Still Nothing.

 

Here's an idea - If you think its too hard go find another AI product for MSFS. Oh wait......

 

 I don't understand people who whinge and complain about a free product, particularly one that so word not allowed good.

[atco 161]

Over the last 24 hours I've seen a lot of similar complaints about getting started with OCI.
Perhaps a little perspective if I may.
AIG is not Aerosoft, PMDG or any other full time pros. We are a collection of hobbyists who devote almost all of our hobby time to making the best AI we can. We are not a commercial organisation, infact the whole thing costs us money.
Please can some of you cut a bit of slack our way if things are slow or not perfect?

Firstly this is a beta program. There will be bugs and issues. If you do not want to deal with beta software please wait for the full stable release.
Secondly we do not have 24 hour dedicated support like many payware devs. The support is done as best we can bearing in mind we have jobs, families and can only devote some spare time to this each day. Forum registration is nothing new and is required at pretty much any forum these days. Why its taking a while for verifications to get sent out I am not sure but I would suspect its to do with volume and demand.
Thirdly, slow downloads and things perhaps glitching/timing out...........Speaking for myself, my own website has seen about a 3,000% increase in traffic in the last 24 hours compared to a normal day and I suspect that Kyle, JB, FC75, FSAI etc have all seen similar numbers. Note we are painters not website geniuses. When I started a site to host my paints several years ago I picked the simplest, easiest hosting package I could get because I don't have time to learn how to build a website or do all that kind of stuff. At that point MSFS had not even been thought of, the level of traffic that this launch has brought is completely unprecedented for us.
Fourth, again we don't have full time marketing departments to create install guides and YT videos. Kai has spent almost every waking hour just getting OCI working with MSFS outside his day job. Even getting OCI to this point has been a massive amount of work. While yes it can be a bit fiddly to get up and running at first we've done our best to try to make it as understandable as we can and if you get stuck please ask for help.
Fifth, if you do ask for help please realise again that we are doing our best and we will get round to you at some point. Again please be mindful you are dealing with freeware hobbyists, people just like yourselves. Its been great to see many of our loyal users helping out and it would be great if you can continue to help us by doing so. There is this forum, the MSFS forum, our own forum, its not possible for us to keep track of every post across so many different places.

The fact that really high quality AI can be installed in just a few clicks of your mouse button is a remarkable achievement. Not too many years ago you would have had to search out each repaint on your own, find flightplans and master TTools to even get one single flightplan installed. Anyone remember copy and pasting AI aircraft titles from your aircraft.cfg into the TTools aircraft.txt file in notepad? Now its all done for you with a few clicks and for free - There are a couple of steps that need to be taken care of but in the grand scheme of things the level of effort required for the user is minimal - And once you've got OCI all set up, that's it.
I hope that we soon see some really good tutorials or videos to help users who need a bit more help, we need the community to help here with this. There are only so many hours in the day after all and we are really doing all we can.

Edited November 11, 2021 by atco