anyone else with problem not able to install GSX into MSFS2024 ? No matter what i do, running the installer does not put it in place...

Umberto, anything wrong on "your" side ?

10 hours ago, RTK1972 said:

anyone else with problem not able to install GSX into MSFS2024 ? No matter what i do, running the installer does not put it in place...

Umberto, anything wrong on "your" side ?

No, everything works, be sure you have admin rights, because without admin rights, it's not possible to create symbolic links in the community

44 minutes ago, virtuali said:

No, everything works, be sure you have admin rights, because without admin rights, it's not possible to create symbolic links in the community

right, just figuered it somehow out. Thanks for coming back !

edit

Edited December 9, 2025Dec 9 by Rocky_53

On 12/8/2025 at 4:24 PM, virtuali said:

I looked at some screenshots of that airport on Simmarket, and the picture showing the Jetway shows a very plain standard Apron-drive jetway not unlike the standard ones, so there's no need anything fancy, it would work with GSX, it's LIKELY it needs the floor height to be adjusted, that's it. Pages 79-80 in the GSX Manual.

According to this, the jetway title is as indicated in the Landmarks:

[fltsim.0]
title=KSGU_Jetway
model=
texture=

[General]
category=StaticObject
DistanceToNotAnimate=2000

[Surface]
IgnoreObjectsCollision=1

[general]
scenario = KSGU-St-George_HangarOne
disable_static_docks = 0
msfs2020only = 0

[jetway_rootfloor_heights]
KSGU_Jetway = What would you try here?  These passengers start out on top and angle downwards so they are maybe 8 feet above the floor where they start.  Also, if I restart Couatl will it be able to read edits in the .ini file so I can quickly retest tries with a restart of Couatl?

[gate a 1]  <<< just one gate at this airport
nopassengerstairs = 1
nopassengerbus = 1
nopassengerbus_deboarding = 1
ignoreicaoprefixes = 0
ignorepreferredexit = 1
snapleftpushbackpos = 0
snaprightpushbackpos = 0
undergroundrefueling = 1
dontcreatejetways = 0
disablepaxbarriers = 0
disablepaxbarriers_deboarding = 0
parkingsystem = Marshaller
hasjetway = 1
pushback = 3
pushbacktype = 1
pushbackaddpos = [{'label': 'Straight Back/A4', 'pos': (37.0311611846713, -113.511166623102, 113.06094663086), 'snap': False, 'approach': [None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None, None], 'wws': 2, 'startEngines': 10.0}]
pushbacklabels = Facing South/Tail Left|Facing North/Tail Right
wingwalkersleftpushback = 2
wingwalkersrightpushback = 2
wingwalkersquickpushback = 2
startenginesleftpushback = 10.0
startenginesrightpushback = 10.0
startenginesquickpushback = 10.0
maxwingspan = 38.0
radiusleft = 22.0
radiusright = 17.6
gatedistancethreshold = 25.0
loadertype = 1 1 2
airlinecodes = 
type = 9
handlingtexture = SKW
cateringtexture = GGOURMET
passengerpaththickness = 2.5
passengerpaththickness_deboarding = 2.5
walkertype = GsxJetwayPassenger
walkerpaththickness = 2.5
walkerloopstart = 0
usercustomized = 1
this_parking_pos = 37.030807907934 -113.509866325661 113.06094663086
pushback_pos = 37.0306328098573 -113.509530565713 -36.9390533691404
parkingsystem_objectposition = 37.0307036094317 -113.509559001498 -66.9390533691404 0
parkingsystem_stopposition = 37.0307590327473 -113.50972216499 113.06094663086
baggage_loader_front_pos = 37.0308082106937 -113.509457557047 -66.9390533691404
baggage_loader_rear_pos = 37.0308608210275 -113.509428579713 -66.9390533691404
baggage_loader_main_pos = 37.0308803086756 -113.509918008938 -156.93905336914
baggage_train_front_pos = 37.0304739268139 -113.509189422182 -66.9390533691405
baggage_train_rear_pos = 37.030462123065 -113.509219683335 -66.9390533691404
baggage_train_main_pos = 37.0309109903304 -113.509737286733 113.06094663086
stairs_rear_pos = 37.031006726677 -113.509966709154 158.06094663086
pushbackleftpos = 37.03129132 -113.5107758 -157.0542534
pushbackrightpos = 37.03082805 -113.5110198 22.91214663
 

Anyone successfully got the pre planned jetway using map to actually work when you arrive? Every time I do one it says that I’m in the incorrect parking spot. 

Edited December 13, 2025Dec 13 by spearmint_flyer

14 minutes ago, spearmint_flyer said:

Anyone successfully got the pre planned jetway using map to actually work when you arrive?

GSX has no control if a jetway moves or not, and you don't pre-plan a jetway: you pre-plan a parking spot.

 

14 minutes ago, spearmint_flyer said:

Every time I do one it says that I’m in the incorrect parking spot. 

Either:

- you are not in the correct parking spot, or you are not parked correctly. Or both.

- the profile you are using is not the right one for the airport.

- you have a scenery conflict, so the Navdata that comes to GSX contains conflicting data.

- your airplane is very large, so the distance from its center of mass to the parking stop position is bigger than the parking Distance Threshold in the GSX profile.  The Distance Threshold is explained in the GSX manual at pages 43 (the parking customization dialog) and 127 ( the map editing ).

Edited December 13, 2025Dec 13 by virtuali

On 12/12/2025 at 8:30 PM, Noel said:

[jetway_rootfloor_heights]
KSGU_Jetway = What would you try here? 

Since the default is 4.60 meters from ground, I'd try with something lower, like 3.00 and see how it works. Yes, you can restart GSX only to test it again.

7 minutes ago, virtuali said:

Since the default is 4.60 meters from ground, I'd try with something lower, like 3.00 and see how it works. Yes, you can restart GSX only to test it again.

Thank you.  That number indeed is exactly what my first try was.  From there I went to negative numbers because it didn't change at all when trying 3.  So went drastic to -3, and still no change.  I'm assuming something is wrong w/ the jetway ID or something along those lines.

On 12/13/2025 at 9:49 AM, virtuali said:

GSX has no control if a jetway moves or not, and you don't pre-plan a jetway: you pre-plan a parking spot.

 

Either:

- you are not in the correct parking spot, or you are not parked correctly. Or both.

- the profile you are using is not the right one for the airport.

- you have a scenery conflict, so the Navdata that comes to GSX contains conflicting data.

- your airplane is very large, so the distance from its center of mass to the parking stop position is bigger than the parking Distance Threshold in the GSX profile.  The Distance Threshold is explained in the GSX manual at pages 43 (the parking customization dialog) and 127 ( the map editing ).

That all sounds great. How do I fix it then? What is the method to correct the behavior. If I select the gate once I landed it works correctly with guidance into the parking spot. If I select in the air with the map, the assets are loaded, but when I am getting my engines shutdown after being directed by the marshaller it says "You are not parked in the correct parking spot".

Is it a Navigraph issue?

Can someone please help me.

 

I have gsx pro its show installed for ms2020.

Now i am slowly merging over to 2024 .

When i switch to 2024 in the installer it shows the limitless folder path.

 

How do i change it like i did for 2020.? To my H msfs folder.

 

Thanks.

Mike

Edit

 

The config in 2024 is greyed out i cannot select anything.

Any ideas?

Thanks

1 hour ago, mikeymike said:

The config in 2024 is greyed out i cannot select anything.

Have you moved the MSFS 2024 Community folder ? If yes, have you done it in the only proper way, which is through the Library menu ? If you did it correctly, have you run MSFS 2024 after making the change ?

If you did anything else (like moving/creating folders manually and/or using the Addon Linker), your move is not correct, so the FSDT installer won't see it, since it only supports the official method (not using links/addon linker, proper folder name in UserCfg.opt)

On 12/14/2025 at 5:56 PM, Noel said:

From there I went to negative numbers because it didn't change at all when trying 3.

It's not possible you won't see any difference going from 4.6 to 3.0 meters, the only possible explanation is, the jetway is not called that way. What matters is the "Title" in the sim.cfg, not the folder name in the package.

8 hours ago, virtuali said:

It's not possible you won't see any difference going from 4.6 to 3.0 meters, the only possible explanation is, the jetway is not called that way. What matters is the "Title" in the sim.cfg, not the folder name in the package.

Well, here's what I showed you under what your manual states to add to the profile from sim.cfg:


And here was my edit of the profile:

[jetway_rootfloor_heights]
KSGU_Jetway = 3  Was I supposed to enter the word Title in front, like this?  

title=KSGU_Jetway = 3

Is this to be entered WHERE, in the profile.ini?  Here's a snippet of where I put it:

[general]
scenario = KSGU-St-George_HangarOne
disable_static_docks = 0
msfs2020only = 0

[jetway_rootfloor_heights]
KSGU_Jetway = 3

[gate a 1]
nopassengerstairs = 1
nopassengerbus = 1
nopassengerbus_deboarding = 1
ignoreicaoprefixes = 0
ignorepreferredexit = 1
snapleftpushbackpos = 0
snaprightpushbackpos = 0
undergroundrefueling = 1
dontcreatejetways = 0
disablepaxbarriers = 0
disablepaxbarriers_deboarding = 0
parkingsystem = Marshaller
hasjetway = 1
pushback = 3
........

Edited December 16, 2025Dec 16 by Noel