So right as I load the aircraft, the sim crashes. This is the second time I have encountered this problem. Last time this happened, a factory reset of my P.C was the only way to fix it. 

Now it's back again, and I DO NOT want to repeat that process again.

This is what I got from event viewer:

 

Faulting application name: Flight Simulator2024.exe, version: 1.6.34.0, time stamp: 0x00000000

Faulting module name: libcef.dll, version: 109.1.16.0, time stamp: 0x6368965c

Exception code: 0x80000003

Fault offset: 0x000000000170ce01

Faulting process id: 0x3AB4

Faulting application start time: 0x1DCB19F023E5FAB

Faulting application path: C:\Program Files\WindowsApps\Microsoft.Limitless_1.6.34.0_x64_8wekyb3d8bbwe\FlightSimulator2024.exe

Faulting module path: C:\FlightSimLabs2024\fsl-common\fslabs\cef_binary/release\libcef.dll

Report Id: 75839012-0860-42e4-bedc-22432683bf89

Faulting package full name: Microsoft.Limitless_1.6.34.0 x64_8wekyb3d8bbwe

Faulting package-relative application ID: App

 

 

Has anyone else experienced this issue before? And how can I fix this? 

 

 

 

Edited March 11Mar 11 by simsuper80

I would leave this plane alone for now 🙂

2 minutes ago, G-YMML1 said:

I would leave this plane alone for now 🙂

Have you reported this to FS Labs???

8 minutes ago, Bigmack said:

Have you reported this to FS Labs???

Yea. It's kinda in progress right now

I flew it yesterday and had no problems. Everyone's system is different though. I'd send a report to FS Labs.

Edited March 11Mar 11 by mwilk

38 minutes ago, mwilk said:

I flew it yesterday and had no problems. Everyone's system is different though. I'd send a report to FS Labs.

Like a support ticket?

Yes, open a ticket and they'll get back to you requesting certain logs.

1 hour ago, G-YMML1 said:

I would leave this plane alone for now 🙂

Why? Its a great plane?

8 minutes ago, YukonPete said:

Why? Its a great plane?

When it works, yea. But this has proven to be among the most unstable add-ons out there.

 

Not even a full reinstall of the sim was able to fix this issue the last time I had it

I fly it regularly with most of the WinWingsims hardware and I have not had any issues, either with the NEO or CEO A321.  FSL had an update a few days ago...... 

21 minutes ago, jbcallender said:

I fly it regularly with most of the WinWingsims hardware and I have not had any issues, either with the NEO or CEO A321.  FSL had an update a few days ago...... 

I hadn't flown it for a few weeks. Was mostly doing long hauls and pmdg 737-900 flights.

 

And then when I tried to use the fslabs neo again, it does this. Other than scenery add-ons I didn't change anything. And I'm certainly not going to factory reset my P.C again just to fix it.

 

I already had to do that last October when I encountered this issue previously.

Edited March 12Mar 12 by simsuper80

2 hours ago, simsuper80 said:

When it works, yea. But this has proven to be among the most unstable add-ons out there.

 

Not even a full reinstall of the sim was able to fix this issue the last time I had it

Nonsense!

14 minutes ago, YukonPete said:

Nonsense!

Yep. A Factory reset of my P.C was what fixed the problem the last time it happened.

18 minutes ago, simsuper80 said:

Yep. A Factory reset of my P.C was what fixed the problem the last time it happened.

Factory reset = Your system was the problem!

7 minutes ago, YukonPete said:

Factory reset = Your system was the problem!

I don't have this issue with any other addon🤷‍♂️. The last time I flew it was February 25th. And it worked fine. Since then, the only thing I've added was scenery and the inibuilds A350. Sim settings were not touched.

 

I wonder if it's something to do with the libcef.dll file, as it shows up in the event viewer. If I remove it from this folder:

C:\FlightSimLabs2024\fsl-common\fslabs\cef_binary/release

I can actually load the plane successfully. But the EFB doesn't work. I'm guessing that file is required in order for it to work.

Edited March 12Mar 12 by simsuper80